Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Adventhealth Four Corners FSED — 17430 Bali Blvd, Winter Garden FL, 34787-9507
Jul 20, 2023 → Nov 21, 2025
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jul 20 → Jul 20 | Created | ▶ Running | 0 | 0 |
| Jul 20 → Sep 12 | Ready for Scheduling | ▶ Running | 287 | 287 |
| Sep 12 → Sep 25 | Scheduled | ▶ Running | 9 | 296 |
| Sep 25 → Sep 25 | Entered | ▶ Running | 0 | 296 |
| Sep 25 → May 23 | Ready for Scheduling | ▶ Running | 164 | 460 |
| May 23 → Sep 26 | Ready for Release | ⏸ Paused | 86 | — |
| Sep 26 → Sep 26 | Assigned | ▶ Running | 0 | 460 |
| Sep 26 → Sep 26 | Scheduled | ▶ Running | 0 | 460 |
| Sep 26 → Sep 27 | Tech On Site | ▶ Running | 0 | 460 |
| Sep 27 → Sep 27 | Tech Off Site | ▶ Running | 0 | 460 |
| Sep 27 → Sep 27 | Tech On Site | ▶ Running | 0 | 460 |
11/21/2025 RArnold - Unable to make follow up. Case is closed
09/15/2025 YEspino Called 863-422-5582 to try and verify the device in question. Was able to speak to Mitchell and he took the serial number and my call back info and would look for the site and give me a call back.
08/06/2025 YEspino sent a follow up email to get an update from the previous email Ashley sent out to Ruben.
07/15/2025 ALuman - Sent an email to Ruben Hinote with serial number list to see if he can look network wide for the devices and help coordinate the correct POC for scheduling
07/09/2025 YEspino Called 863-422-4971 to speak to Robert clark to verify the device in question. Asked to be transferred over to the biomed dept but was unable to speak to Rob so i left a message.
07/03/2025 ALuman - follow up email sent to Bob Clark to confirm and schedule after no response to previous email robert.clark@adventhealth.com
06/25/2025 MHamersley - called 863-422-4971, Advent Health Heart of Florida, transferred to Bio Med, call went to Bob Clark's VM/LM; SN: 100287999
sent email: robert.clark@adventhealth.com
05/19/2025 YEspino Called 863-422-4971 to verify the device in question. Asked to be transferred over to the biomed dept, Was unable to speak to Rob Clark so i left a message.
05/19/2025 YEspino Called 863-422-5582 to verify the devices in question. Was able to speak to Emmie and she advised that the serial number for the device they have does not match what i have. She gave me the number for the main hospital (Heart of florida) to try and find it over there Phone:863-422-4971
04/29/2025 YEspino Called 863-422-5582 to try and verify the devices in question. Pressed 5 to speak to a nurse but was unable to speak to anybody or leave a message.
04/29/2025 YEspino Called 863-419-2247 to try and speak to Tammi to verify the devices in question. Was unable to speak to her so i left a message.
04/24/2025 YEspino Called 863-419-2247 to speak to Tammi over the devices in question. Went to vm so i left a message.
04/15/2025 YEspino Called 863-419-2247 to speak to Tammi to verify the device in question. Was unable to speak to her so i left a message.
04/15/2025 YEspino Called 863-422-5582 to be transferred over to heart of florida and also to verify the devices in question. Was transferred over to heart of florida and asked to be transferred over to the biomed dept. Was unable to speak to Rob Clark so i left a message.
03/31/2025 YEspino Called 863-422-5582 to be transferred over to the heart of florida to be better assisted. pressed 5 to speak to the nurses line. While waiting for the call to be picked up the call was dropped.
03/31/2025 YEspino Called 863-419-2247 to speak to Tammi to verify the device in quesiton. Was unable to speak to her so i left a message.
03/20/2025 YEspino Called 863-419-2247 to speak to Tammi to verify the device in question. Was unable to speak to her so i left a message.
03/14/2025 YEspino Called 863-419-2247 to speak to Tammi to verify the Vent in question. Was unable to speak to her so i left a message.
03/06/2025 YEspino Called 863-419-2247 to speak to Tammi to verify the device in question. Went straight to vm so i left a message to get a call back.
03/06/2025 YEspino Called 863-422-5582 to verify the device in question. Pressed 5 to speak to the nurses line. Asked to be transferred over to who handles the V60 Vents. Was able to speak to Stacey and she advised they do not have this device onsite. She advised id have to call the main heart of florida site to speak to the Respt dept to get a poc to send an email to, to get this site signed off on as a possible Anr. Once transferred over i was unable to speak to anybody or leave a message because no mailbox was avaliable.
02/28/2025 YEspino Called 863-419-2247 to speak to Tammi to verify the vent in question. Went striaght to vm so i left a message.
02/28/2025 YEspino Called 863-422-5582 to verify the device in question. Asked to be transferred over to whoever handles the Vents and while waiting the call was dropped.
02/24/2025 YEspino Called 863-419-2247 to speak to Tammi to verify the device in question. Went straight to vm so i left a message.
02/24/2025 YEspino Called 863-422-5582 to verify the device in question. Asked to be transferred over to the Respt dept, Was transferred over to a number that was disconnected or no longer in service and the call was dropped.
02/18/2025 YEspino Called 863-422-5582 to verify the devices in question. Was unable to speak to anybody or leave a message.
02/07/2025 YEspino Called 863-422-5582 to verify the device in question. Pressed 0 to speak to the operator and was advised that there was nobody available to take my calls, then the call was dropped.
02/04/2025 YEspino Called 863-422-5582 to verify the device in question. Was able to speak to Dave who then sent me over to Theresa from Respt , she advised she would go look for the serial number and be right back. but i was left on hold till the call just dropped.
02/04/2025 YEspino Called 863-419-2247 to speak to Tammi to verify the device in question. Went to vm so i left a message.
01/08/2025 YEspino Called 863-419-2247 to speak to Tami to verify the device in question. Was sent to vm so i left her a message for a call back.
12/02/2024 ALuman - sent another email to Tami asking her to confirm SN or provide another POC after several attempts
10/25/2024 ALuman - sent follow up email to Tammi Summers asking her if this device is located at her facility or if it is elsewhere
09/25/2024 ALuman - device is not located at Four Corners FSED as previously confirmed. Still trying to locate
09/12/2024 ALuman - dispatch to TIm Reul 9/23. Email confirmation sent to Tami.summers@adventhealth.com
06/25/2024 Brod - Reviewing open work, will reach out again once we have determined the resource we will be using for this work order
12/28/2023 YEspino Called 863-419-2247 to follow back up with Tammi over the message she left confirming the V60 Vent in question. Was able to speak to Tammi and she confirmed the device. will be sending her a confirmation email .
12/26/2023 YEspino Called 863-419-2247 to follow up with Tammi over the previous email sent out for the devices in question. Was unable to speak to her so i left a message.
12/20/2023 YEspino Called 863-419-2247 to return Tammi Call to verify the V60 Vent in question. Was able to speak to Tami and she advised she would look for this device and get back to us. Also asked if i could send an email to get more info about the recall. Email: Tami.summers@adventhealth.com
12/19/2023 YEspino Called 863-422-4971 to speak to Tammi on the V60 Vent in question. Asked to be transferred over to the Respiratory dept, Was advised that she was not available so i left a message for her to get a call back.
12/14/2023 YEspino Called 863-422-4971 to try and speak to Tami to follow up on the V60 Vent in question. Asked to be transferred over to the respiratory dept to speak to tammi, but was unable to speak to her so i left a message.
06/25/2024 Brod - Reviewing open work, will reach out again once we have determined the resource we will be using for this work order
12/12/2023 YEspino Called 863-422-5582 to speak to Amy to follow up with her since i havent had a responce from Tami. Asked to be transferred over to the respiratory dept, a worker from there advised that i had to call tami on day shift at Heart of Florida 863-422-4971.
12/07/2023 YEspino Emailed Tami.summers@adventhealth.com for a follow up on the previous email sent to verify the device in question.
12/04/2023 YEspino Called 863-422-5582 to verify 1 V60 Vents. Pressed 5 to speak to the nurses station, Was able to speak to Dave and he advised he would transfer me over to his supervisor since the respiratory dept is not in. Was able to speak to Amy and she advised that they do have this device but i would have to reach out to Tami Summers @ Tami.summers@adventhealth.com to be better assisted. if we cant get a hold of her then contact Amy Hare again.
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-02951517 | Labor | Open | 0.25 | $0.00 | Sep 26, 8:09 PM |
| WL-02951555 | Labor | Open | 0.25 | $0.00 | Sep 26, 8:29 PM |
| WL-03016161 | Labor | Open | 0.25 | $0.00 | Nov 21, 10:08 AM |