Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Hanover Emergency Center — 9275 Chamberlayne Rd, Mechanicsville VA, 23116
Feb 14, 2024 → Sep 8, 2025
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Feb 15 → Feb 15 | Created | ▶ Running | 0 | 0 |
| Feb 15 → Apr 11 | Ready for Scheduling | ▶ Running | 39 | 39 |
| Apr 11 → Apr 11 | Entered | ▶ Running | 0 | 39 |
| Apr 11 → Apr 12 | Ready for Scheduling | ▶ Running | 1 | 40 |
| Apr 12 → Apr 22 | On Hold | ▶ Running | 6 | 46 |
| Apr 22 → May 23 | Ready for Scheduling | ▶ Running | 272 | 318 |
| May 23 → Jun 4 | Ready for Release | ⏸ Paused | 7 | — |
| Jun 4 → Jul 10 | Ready for Scheduling | ▶ Running | 24 | 342 |
| Jul 10 → Jul 10 | Assigned | ▶ Running | 0 | 342 |
| Jul 10 → Jul 10 | Scheduled | ▶ Running | 0 | 342 |
| Jul 10 → Jul 10 | Entered | ▶ Running | 0 | 342 |
| Jul 10 → Jul 10 | Ready for Scheduling | ▶ Running | 0 | 342 |
| Jul 10 → Sep 5 | On Hold | ▶ Running | 40 | 382 |
| Sep 5 → Sep 8 | Scheduled | ▶ Running | 1 | 383 |
| Sep 8 → Sep 8 | Tech On Site | ▶ Running | 0 | 383 |
| Sep 8 → Sep 8 | Tech Off Site | ▶ Running | 0 | 383 |
| Sep 8 → Sep 8 | Tech On Site | ▶ Running | 0 | 383 |
09/09/2025 SRobinson- Created follow up WO for the remaining. (WO-01303280)
09/05/2025 Cever received email from James.Coleman@gehealthcare.com confirming Device is at Hanover replied advising FSE will come Monday Sept 8th to complete
08/20/2025 MHamersley - called 804-289-4558, call went to GE Bio Med VM/LM; sent email: James.Coleman@gehealthcare.com
MX0007178 - at Hanover Freestanding Emergency
Internal Note: 08/13/2025 MNewman - Please use this WO to schedule remaining device on case. MX0007178
07/03/2025 Cever this WO is a duplicate on the PWO once the 3 SN are complete this can be cancelled- toey will complete on WO-12225198
07/09/2025 Cever this might be a duplicate
07/03/2025 Cever received email from James.Coleman@gehealthcare.com confirming FSe onsite for July 14th
07/03/2025 Cever sent email to James.Coleman@gehealthcare.com and Gross William - Richmond <William.Gross@HealthTrustPG.com> trying to confirm FSe osnite for July 14th
06/04/2025 Cever sent email to James.Coleman@gehealthcare.com with dates offered.
MX0007172 - ANR
MX0007177 - at Henrico
MX0007178 - at Hanover Freestanding Emergency
03/26/2025 JRolston - Researching for FSE trip. Will schedule accordingly once FCO69 parts are confirmed off of backorder.
02/26/2025 RArnold - Inbound call from Ashley. She confirmed to have Torey on site on 03/07. She has a total of needing Multiple FCOs. Will dispatch those as well. ATTN: Ashley Smith/ equipment management.
Office: 18045417509 Cell: 804.721.7354
TriCities Hospital 411 W Randolph Rd, Hopewell, VA 23860
created new WO
02/26/2025 RArnold - Called 804.721.7354 for Ashley, she needs to call me back when she gets in her office.
02/26/2025 Rbailey - Rcvd call from 804.541.7509 from Ashley Smith concerning device MX0007210. She is at TriCities Hospital 411 W Randolph Rd, Hopewell, VA 23860. She said that BioMed wasn't taking care of and she wanted to get this scheduled. She received email from Rebecca Arnold and so I advised I would have Rebecca reach out.
Cell: 804.721.7354 (Not great Cell service in Hospital)
ashley.smith@healthtrustpg.com
02/05/2025 JRojas- sent a follow up including kristin.hires@hcahealthcare.com
01/30/2025 RArnold - Jim replied and has located the device at his location. Created new WO. WO-01243221
01/30/2025 RArnold - Called 18042894558 for Jim to see if he located the device at his location. Left a message. Sending email.
MX0007178 is at Hanover Emergency Center.
MX0007177 - Henrico Doctors' Hospital 1602 Skipwith Rd, Richmond,
01/28/2025 RArnold - Called 804-489-1042 for Dave Mechuta. To see about the credentialing. Left a message. Sending email.
01/28/2025 RArnold - Called 804.289.4558 for James. He needs to locate the one at his location.
One device is at free standing ED. He does not remember which SN#.
Hanover Emergency Center
9275 Chamberlayne Ave
I will reach out again later this week to see if he has been able to locate the device at his location. Trying to schedule Torey for 02/07
01/28/2025 RArnold - Inbound call from Mike, 18044897012. HE confirmed to have Torrey on site 02/06. He can work in biomed to avoid credentialing. Created new WO WO-01242464
01/28/2025 Rarnold - Called 804-489-7012 for Mike. He emailed saying that he told the RT director that we need his 3 devices on 02/06. I need to know if we can work around the credentialing. Left a message. Sending email.
01/23/2025 RArnold - Called 804.267-5820 for Will. Left a message to discuss Credentialing. Left a message.
01/23/2025 RArnold - Called 804-489-1042 for Dave Mechuta. He is not sure if we can work around healthtrust. He said that i should speak to Will Gross about the credentialing. Sending Dave an email to confirm SN#
david.mechuta@gehealthcare.com
TriCities Hospital 411 W Randolph Rd, Hopewell, VA 23860
MX0007210
01/23/2025 RArnold - Called 804.289.4558 for James Coleman. Did not leave another message. Sending email.
James.Coleman@gehealthcare.com
Henrico Doctors' Hospital 1602 Skipwith Rd, Richmond, VA 23229
MX0007178
MX0007177
01/23/2025 RArnold - Called 804.241.0637 for James Coleman . Left message.
James.Coleman@gehealthcare.com
Henrico Doctors' Hospital 1602 Skipwith Rd, Richmond, VA 23229
MX0007178
MX0007177
01/23/2025 RArnold - Called 804-489-7012 for Michael Boudreaux. He is in the middle of something at the moment. I am sending email with SN#s for him to confirm. Site require healthtrust credentialing. Michael.Boudreaux@gehealthcare.com
Henrico Doctors Parham Campus 7700 E Parham Rd, Richmond, VA 23294
MX0007176
MX0007182
MX0007174
01/22/2025 RArnold - Called 804.267.5820 for William Gross. We went over SN#. I am going to send him and email and he will confirm i have the correct addresses. He will provide contacts our send out an email to the contacts and include us.
Hinrico Doctors Praham Campus Richmond VA
MX0007176
MX0007182
MX0007174
Tri Cities Hopewell VA
MX0007210
Hinrico Doctors Forest Campus Richmond Virginia
MX0007178
MX0007177
william.gross@healthtrustpg.com
11/11/2024 MHamersley - called 804-327-5101, Mike Boudreaux, noone by this name at this location. Googled location address and it comes up as "Location Permanently Closed"
06/28/2024 JRojas- sent a follow up email to Mike. Device were located at different sites last year.
04/02/2024 Rbailey - Rcvd call from 804.327.5101 Mike Boudreaux (Boo-Dro) he advised that David is no longer there. We checked the first serial and it was not there. Sending an email to check all 13 devices
WO-01130963
WO-01130964
212681266@ge.com
I asked if it should be @gehealthcare.com and he said not right now
03/13/2024 Rbailey - Called 804.747.5798 NA left VM. This is the contact on WO that was given for David Mechuta for 66 at Parham
WO-01130963
WO-01130964
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-02929097 | Labor | Open | 2.25 | $0.00 | Sep 8, 7:17 PM |
| WL-02929098 | Labor | Open | 0.25 | $0.00 | Sep 8, 7:17 PM |
| WL-02929099 | Labor | Open | 2 | $0.00 | Sep 8, 7:17 PM |
| WL-02929101 | Travel | Open | 105 | $0.00 | Sep 8, 7:17 PM |
| WL-02929102 | Travel | Open | 84 | $0.00 | Sep 8, 7:17 PM |
| WL-02929113 | Labor | Open | 0.5 | $0.00 | Sep 8, 7:35 PM |