Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 NYU Langone Orthopedic - Hospital For Joint Diseases — 301 E 17th St, New York NY, 10003
Sep 30, 2024 → Feb 25, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Sep 30 → Nov 14 | Created | ▶ Running | 31 | 31 |
| Nov 14 → Nov 25 | Scheduled | ▶ Running | 7 | 38 |
| Nov 25 → Nov 25 | Entered | ▶ Running | 0 | 38 |
| Nov 25 → Dec 2 | Reschedule | ▶ Running | 3 | 41 |
| Dec 2 → May 23 | Ready for Scheduling | ▶ Running | 120 | 161 |
| May 23 → Jan 22 | Ready for Release | ⏸ Paused | 163 | — |
| Jan 22 → Feb 23 | On Hold | ▶ Running | 21 | 182 |
| Feb 23 → Feb 23 | Scheduled | ▶ Running | 0 | 182 |
| Feb 23 → Feb 24 | Tech On Site | ▶ Running | 1 | 183 |
02/23/2026 mklose dispatch to Joseph to close WO.
01/22/2026 RArnold - Fahad confirmed he would like to proceed with ANR
01/22/2026 RArnold - Called 646-939-2022 for Fahad. Did not leave a message this time. Sending email.
01/22/2026 RArnold - Called (718) 630-7321 for Fahad. Left a message.
01/14/2026 RArnold -Emailed customer for update on locating last device. Offered ANR
12/08/2025 RArnold - Emailed customer for update on locating last device
11/06/2025 RArnold - emailed for update on locating last device.
10/13/2025 RArnold - emailed for update on locating last device.
09/30/2025 RArnold - emailed for update on locating last device.
08/29/2025 RArnold - Emailed for update on last device.
07/29/2025 RArnold -Emailed for an update on locating device.
100221722 NYU Tisch
07/17/2025 RArnold - Customer still trying to locate device
07/07/2025 RArnold - Sent email to Fahad and group for update on locating devices.
06/26/2025 RArnold - Customer is still trying to locate device.
06/17/2025 RArnold - Dillon was on site last week and this device was not made available. Working with site to pull device.
06/05/2025 RArnold - Device is located at NYU Tisch. working with Fahad to make available.
05/30/2025 RArnold - emailed Fahad for assistance.
fahad.zaheer@nyulangone.org
05/19/2025 JRojas- Fady is in contact with the customer
01/29/2025 JRojas- Reply from Erwin.Jonson@nyulangone.org stating "Annual PM on V60 are performed on the month of March. We will be on the lookout for the devices and provide notifications." Per planner we will reach out back in March
01/28/2025 JRojas- sent a follow up email to Stavroula.Floutsis@nyulangone.org
01/27/2025 JRojas called 646-864-7155 and left a VM
01/17/2025 MHamersley - called 646-864-7155, call went to VM/LM inquiring about 13 Ventilators that still need to be located for recall. sent email: Stavroula.Floutsis@nyulangone.org
12/02/2024 EMartin devices will need made available/located
11/25/2024 JRolston - Emailed FSE Dillon Pilgrim for status update, WO showing as Past Scheduled. Awaiting reply.
11/22/2024 JRolston - Rescheduled for today, 11/22, per call from FSE Dillon Pilgrim.
11/13/2024 EMartin sent email to NYU team advising FSE onsite 11/21-11/22 to attempt to get remaining devices completed asked for any of all devices to be pulled before onsite
10/15/2024 EMartin sent email per Fady requst to NYU team for update on getting any devices pulled
09/27/2024 EMartin per Fady placing FCO on hold until site advised remaining devices are available to complete
09/20/2024 EMartin updating scheduled FSE onsite locating devices 09/16/2024 EMartin updating scheduled date FSE onsite locating devices
09/10/2024 EMartin FSE continuation on site untile devices are completed updating scheduled date
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03116772 | Labor | Open | 0.25 | $155.00 | Feb 23, 6:20 PM |
| WL-03116773 | Labor | Open | 0.25 | $95.00 | Feb 23, 6:20 PM |
| WL-03119443 | Labor | Open | 0.25 | $0.00 | Feb 25, 12:55 PM |
| WL-03119680 | Labor | Open | 0.016666666666667 | $38.00 | Feb 25, 2:32 PM |