Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 NCH Downtown Naples Hospital — 350 7th St N, Naples FL, 34102
Oct 30, 2024 → Jan 12, 2026
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Oct 30 → Oct 30 | Created | ▶ Running | 0 | 0 |
| Oct 30 → Nov 4 | Ready for Scheduling | ▶ Running | 3 | 3 |
| Nov 4 → Dec 27 | Scheduled | ▶ Running | 35 | 38 |
| Dec 27 → Dec 27 | Entered | ▶ Running | 0 | 38 |
| Dec 27 → Mar 4 | Ready for Scheduling | ▶ Running | 44 | 82 |
| Mar 4 → May 28 | On Hold | ▶ Running | 60 | 142 |
| May 28 → Jul 1 | Scheduled | ▶ Running | 23 | 165 |
| Jul 1 → Jul 1 | Entered | ▶ Running | 0 | 165 |
| Jul 1 → Jul 14 | Ready for Scheduling | ▶ Running | 8 | 173 |
| Jul 14 → Jan 6 | Ready for Release | ⏸ Paused | 119 | — |
| Jan 6 → Jan 6 | Assigned | ▶ Running | 0 | 173 |
| Jan 6 → Jan 11 | Scheduled | ▶ Running | 3 | 176 |
12/02/2025 YEspino Called 239-624-5932 to speak to Sarah to get an update on the battery needed for the device in question. Was unable to speak to anybody in biomed so i left a message.
10/20/2025 ALuman - sent follow up email to Sarah Red Sarah.Red@sodexo.com asking for update on battery. No reply to last attempt
10/13/2025 ALuman - sent follow up email to Sarah Red, looping in Fady asking for update on battery so we can schedule last device
09/17/2025 ALuman - sent a follow up email to Sarah Red asking for update on battery for last device
08/15/2025 MHamersley - called 239-624-5932, spoke to Sarah, they still have not rec'd batteries.
07/14/2025 ALuman - batteries still not received. Waiting to schedule
07/01/2025 ALuman - put back in RFS. Batteries on backorder. Will reschedule once site receives batteries
06/03/2025 ALuman - pushed WO back due to batteries still on backorder but parts on PWO
04/28/2025 YEspino Called 239-624-5932 to speak to Sarah over the devices in question. While waiting for the call to be picked up all i heard was Bio and then the call was dropped. will try back later.
04/23/2025 YEspino Called 239-624-5932 to speak to Sarah over the Batteries needed. Was unable to speak to her or leave a message.
04/10/2025 YEspino Called 239-624-5932 to speak to Sarah over the batteries needed for the device in question. Was able to speak to Jared and he advised that Sarah is not in yet, asked for a call back later.
03/26/2025 YEspino Called 239-624-5932 to follow up with Sarah over the batteries needed for the devices in question. Was unable to speak to her or leave a message because the call was picked up and then dropped.
03/19/2025 YEspino Called 239-624-5932 to follow up with sarah to see if the parts needed have come in. Was able to speak to sarah and she advised that they still haven't received the batterie yet.
03/04/2025 YEspino Called 239-624-5932 to speak to Sarah over the device in question. Was able to speak to Sarah and she confirm the serial # but advised that they are still waiting on a battery that is currently on back order. Advised i would check back up with her to see when she receives the part needed.
02/26/2025 YEspino Called 239-624-5932 to speak to Sarah Red to verify the device in question. But was unable to speak to anybody so i left a message.
02/26/2025 YEspino Called 239-624-2350 to speak to Victor Lanniri to verify the device in question. Was able to speak to Victor and he advised that i was calling the south location and advised for me to call 239-624-5932 to speak to Sarah Red to be better assisted.
02/26/2025 YEspino Called 239-624-2356 to speak to Martin over the device in question. Was unable to speak to anybody in the biomed dept so i left a message.
01/31/2025 YEspino Called 239-624-2356 to speak to Martin to verify the device in question. But was unable to speak to him or anybody so i left a message.
01/17/2025 YEspino Called 239-624-2356 to speak to Martin to verify the device in question. Was unable to speak to him so i left a message.
01/17/2025 YEspino Called 239-624-5932 to speak to Sarah Red to verify 1 V60 Vent. Was able to speak to the biomed dept, Was able to speak to Dory and he first thought i was trying to sell something but as i explained what i was looking for he advised i needed to call his supervisor Martin to be better assisted. He also stated that they dont have any Philips devices.
12//27/2024 DCox - this work order was scheduled for 12/20 but removed for reschedule.
12/23/2024 YEspino Called 239-624-5932 to speak to Sarah Red to verify a device in question. Was able to speak to Sarah and she advised that they do have the device but it has an after market batter and they are waiting for the battery to come in since it is in back order.
10/30/2024 DNakoff - Created follow-up for one remaining device and aging parts.
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03060876 | Labor | Open | 3.5 | $155.00 | Jan 10, 11:08 PM |
| WL-03060877 | Labor | Open | 1.5 | $142.50 | Jan 10, 11:08 PM |
| WL-03060878 | Travel | Open | 158 | $0.00 | Jan 10, 11:08 PM |
| WL-03061228 | Labor | Open | 3.5 | $0.00 | Jan 11, 11:19 PM |
| WL-03065871 | Labor | Open | 0.016666666666667 | $38.00 | Jan 15, 9:18 AM |