Detailed work order timeline, KPIs, and analysis
HIGI LLC • Preventive Maintenance • PSM
📍 Mease Countryside Hospital — 3231 McMullen Booth, Safety Harbor FL, 34695
Dec 30, 2024 → Oct 30, 2025
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Dec 30 → Apr 1 | Created | ▶ Running | 63 | 63 |
| Apr 1 → Sep 22 | Ready for Release | ⏸ Paused | 120 | — |
| Sep 22 → Oct 3 | Assigned | ▶ Running | 9 | 72 |
| Oct 3 → Oct 24 | Scheduled | ▶ Running | 14 | 86 |
| Oct 24 → Oct 24 | Entered | ▶ Running | 0 | 86 |
| Oct 24 → Oct 24 | Ready for Scheduling | ▶ Running | 0 | 86 |
| Oct 24 → Oct 24 | Assigned | ▶ Running | 0 | 86 |
| Oct 24 → Oct 30 | Scheduled | ▶ Running | 4 | 90 |
| Oct 30 → Oct 30 | Tech On Site | ▶ Running | 0 | 90 |
CONFIRMED
10/24/25 AJinerson - Flipping WO to available tech covering Kiosk work in area. Keeping scheduled date/time. Only changing FSE.
10/24/25 AJinerson - Called Al and confirmed rescheduling to Thurs. 10/30 with tech arrival between 10AM-12PM.
Same arrival instructions, tech can call either POCs upon arrival:
1st POC: Sean Barton
# 727-589-2202
2nd POC: Al Timentel
# 727-589-1225
10/3/25 RCook-
Name of person you are speaking with: Al Timentel
1. Onsite Access Requirements
• Are there any requirements for the technician to access the site? (credentialing, safety training, escorts, badges, PPE, etc.)
Customer Response: Yes, technician will need to call Al when arriving onsite and he will meet him and escort him to the unit.
• Are there any additional requirements to access the equipment itself (locked room, gate, etc.)?No
Customer Response: No
2. Parts Delivery (if applicable)- N/A
• Have the shipped parts been received? ☐ Yes /☐ No
(provide the list of Parts sent if known)
o Did they confirm each part number has arrived? ☐ Yes /☐ No
o (If No to the above): Did they confirm total number of parts? ☐ Yes /☐ No
o (If No to the above): Did they refuse to confirm parts? ☐ Yes /☐ No
• Where will the technician be able to locate the parts onsite?
Customer Response:
• If parts have not arrived yet but have an ETA:
o Can the site place the parts near the equipment? ☐ Yes /☐ No
o (If No to the above): Is there a designated area for parts?
Customer Response:
3. Schedule Confirmation
• Confirm scheduled service date: 10/29/25
• Confirm arrival window (2–4 hrs): 11AM-1PM
(Note: Window should cover 1-2 hrs before and 1-2 hrs after expected arrival.)
(Note: enter the time you believe the tech will arrive as the calendar "start time")
4. Onsite Point of Contact (POC)
• Will you be the onsite POC on the scheduled date? Yes
• Best phone number for technician to use: 727-589-1225
• (If the above answer is NO): Onsite POC Name & Number:
9/26/25 AJinerson - Called site to follow up and schedule tech visit. Left 2nd VM.
9/22/25 AJinerson - Called POC to schedule tech visit. No answer, left VM regarding scheduling. Tech will be in area on 9/30.
08/13/2025 LHill-spoke with Al Timentel AT 727-589-1225. He confirmed contact and equipment below.
Unit is onsite: yes
Scheduling ahead needed: yes
Certain day or time: M-F 8am -4pm
Confirmed contact information is correct: yes
Unit is in a public area. Middle of waiting room.
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-02990738 | Travel | Open | 25 | $0.00 | Oct 30, 8:40 PM |
| WL-02990739 | Labor | Open | 1 | $0.00 | Oct 30, 8:40 PM |
| WL-02990740 | Labor | Open | 1 | $0.00 | Oct 30, 8:40 PM |