08/25/2025 LHill escalating to Ed/Account Mgr. to advise. I looked in portal for a phone number and the address in SM and portal are different. HIGI portal is showing 141 Weston Street, Hartford, CT. Please advise if this kiosk has been moved and if there is new contact information for this kiosk.
08/25/2025 LHill-I looked in portal for a phone number and the address in SM and portal are different. HIGI portal is showing 141 Weston Street, Hartford, CT.
🔧Work Performed
**PM Completed.
**Lightly dusted inside and outside of higi
**Checked and calibrated audio & volume, BP, touch screen and weight bench.
**Wiped down higi with disinfectant cleaner
**Tested for functionality
**Completed full test successfully
**Verified/Changed BIOS setting to “POWER ON”
🔍Technician Findings
Unit in service
⚠️Problem Description
Please Perform a PM on this Kiosk and attach all required photos from the PM Checklist Note this is a Non-retail account and requires a call to schedule. Please navigate to the location page for contact details Regardless if a PM was completed or not a Checklist and photos are required as well as a signed field service report for every work order If a follow up is needed: Confirm with Tech support, select New issue, enter in the troubleshooting performed and part needed for the follow up in the follow up notes field Trunk stock work order: email dispatch@emsar.com with current work order # and the description of the repair that is required to be performed prior to PM completion (Example LED lights, bamboo seat replacement, Leveler replacement etc. all parts that can be found in your trunk stock ) Link to Work Instructions & Checklist on last page: SZZT (Higi Green) https://emsar-portal1.sharepoint.com/SOPs%20and%20Work%20Instructions/Higi%20&%20Legacy%20Kiosk%20Group/Higi%20Green/WI-ST-310%20Higi%20Green%20Preventative%20Maintenance%20009%20DCR652.pdf
From: Alain.Jobin@usps.gov
To: ksmith@emsar.com
Hi Kourtney,
Just a reminder to make sure I will get notified ahead of time regarding the HIGI machine maintenance at 141 Weston street, Hartford, CT.
Sincerely,
Alain
Alain Jobin RN OHNA | Occupational Health Nurse Administrator | Occupational Health Services | USPS Connecticut Valley District | 70 Murphy Road | Hartford, CT 06114-9451
' (860) 493-1976 | 7 (860) 493-6338 | * alain.jobin@usps.gov <mailto:alain.jo
From: Alain.Jobin@usps.gov
To: ksmith@emsar.com
For this Monday 12/8/2025!
Alain
Alain Jobin RN OHNA | Occupational Health Nurse Administrator | Occupational Health Services | USPS Connecticut Valley District | 70 Murphy Road | Hartford, CT 06114-9451
' (860) 493-1976 | 7 (860) 493-6338 | * alain.jobin@usps.gov <mailto:alain.jobin@usps.gov>
Confidential - USPS Official Government Business:
MI EL-860-98-2: The occupational health professional has responsibility
From: Alain.Jobin@usps.gov
To: ksmith@emsar.com
Alright, give Luis my phone number and/or email so he can reach me Monday dec 8th to let me know of a more precise time. I work in a different building about 15 minutes away, I’ll go meet him at 141 Weston street.
Sincerely,
Alain
Alain Jobin RN OHNA | Occupational Health Nurse Administrator | Occupational Health Services | USPS Connecticut Valley District | 70 Murphy Road | Hartford, CT 06114-9451
' (860) 493-1976 |
From: Alain.Jobin@usps.gov
To: ksmith@emsar.com
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Hi Kourtney,
Yes Monday December 8th should work, I just need to know the time so I can meet the technician at the main entrance where
To: alain.jobin@usps.gov
CC:
BCC:
Attachment: --none--
Subject: USPS Hartford -- Higi Kiosk Blood Pressure Machine PM -- WO-01228903
Body:
Good Morning Alain,
My name is Kourtney and I'm with EMSAR. We received a request from Higi to come onsite and complete the annual preventative maintenance on the kiosk blood pressure machine, located at 141 Weston Street, Hartford, CT.
Would Monday, December 8th work for the technician to come onsite and service the unit?
BEST REGARDS,
KOURTNEY SMITH
Aug 25, 2025 12:28pm
@EDUARD DANEK I looked in portal for a phone number and the address in SM and portal are different. HIGI portal is showing 141 Weston Street, Hartford, CT. Please advise if this kiosk has been moved and if there is new contact information for this kiosk.
Dec 5, 2025 3:38pm
@Luis Torres @Shawn Rogers Alain requested that you call when you are 20 minutes away on Monday.