Detailed work order timeline, KPIs, and analysis
HIGI LLC • Preventive Maintenance • PSM
📍 BRMC Surgical Services — 2200 Osprey Blvd, Bartow FL, 33830
Dec 30, 2024 → Dec 8, 2025
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Dec 30 → Apr 1 | Created | ▶ Running | 63 | 63 |
| Apr 1 → Aug 15 | Ready for Release | ⏸ Paused | 95 | — |
| Aug 15 → Nov 20 | On Hold | ▶ Running | 66 | 129 |
| Nov 20 → Nov 20 | Ready for Scheduling | ▶ Running | 0 | 129 |
| Nov 20 → Nov 20 | Billing Review | ▶ Running | 0 | 129 |
| Nov 20 → Nov 20 | Entered | ▶ Running | 0 | 129 |
| Nov 20 → Nov 20 | Ready for Scheduling | ▶ Running | 0 | 129 |
| Nov 20 → Nov 26 | Assigned | ▶ Running | 4 | 133 |
| Nov 26 → Dec 8 | Scheduled | ▶ Running | 6 | 139 |
| Dec 8 → Dec 8 | Tech On Site | ▶ Running | 0 | 139 |
11/26/25 AJinerson - Carlos Felix called back and confirmed he is the correct POC.
He said any day M-F between 6am-4pm works for them.
Confirmed scheduling for Mon. 12/8
between 9:30 - 11:30am
POC onsite: Carlos (863) 514-4514
Arrival Instructions: They are under construction right now, so tech will have to call Carlos (863) 514-4514 upon arrival. Carlos will assist him onsite.
11/26/25 AJinerson - Called 2nd original POC: Clint Shouppe at 813-767-0550 and left another VM regarding scheduling tech visit.
11/26/25 AJinerson - Called Carlos Felix at 863-514-4514. Left 3rd VM regarding scheduling.
11/24/25 AJinerson - Called secondary contact number listed for Carlos Felix: 863-514-4514. Left 2nd VM regarding scheduling service visit.
11/24/25 AJinerson - Called number listed for Carlos Felix -
863-519-1508 and was informed that I have the WRONG NUMBER and this is not for BRMC Surgical Services.
11/20/25 AJinerson - Accidentally pressed "billing review" button... placing back into RFS to assign to tech.
11/20/25 AJinerson - Called 2nd original POC: Clint Shouppe at 813-767-0550 and left another VM regarding scheduling tech visit.
11/20/25 AJinerson - WO released back into RFS 11/20 with updated contacts. Called updated POC at: 863-514-4514. Left VM regarding needing to schedule tech visit.
11/20/2025 Updated contact and provided cell (863-514-4514) and alternate contact Clint Shouppe (813-767-0550) Please call to schedule.
08/15/2025 LHill-Placing the work order on hold and escalating to the account manager for contact confirmation. There is no contact listed on the work order, and while a contact is listed under the location, it is unclear if they are the appropriate point of contact.
08/15/2025 LHill-Called 863-519-1508 to confirm equipment & contact. The line automatically disconnects. Unable to leave a message.
08/15/2025 LHill-LM at 813-767-0550 for Clint Shouppe to confirm equipment & contact.
08/14/2025 LHill-No further contacts are listed on previous WOs.
08/14/2025 LHill-Called 863-519-1508 to confirm equipment & contact. The line automatically disconnects. Unable to leave a message.
08/14/2025 LHill-LM at 813-767-0550 for Clint Shouppe to confirm equipment & contact.
08/13/2025 LHill-LM at 813-767-0550 for Clint Shouppe to confirm equipment & contact.
08/13/2025 LHill-called 863-514-4514 to confirm equipment & contact. Gentlemen advised that it should maybe be clinical engineering but doesn't have a phone number.
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-03030014 | Labor | Open | 1.33333 | $0.00 | Dec 8, 11:45 AM |
| WL-03030015 | Labor | Open | 1.25 | $0.00 | Dec 8, 11:45 AM |
| WL-03030075 | Expenses | Open | 1 | $0.00 | Dec 8, 12:48 PM |
| WL-03030076 | Travel | Open | 62 | $0.00 | Dec 8, 12:48 PM |