Detailed work order timeline, KPIs, and analysis
HIGI LLC • Preventive Maintenance • PSM
📍 University of Illinois at Chicago - Aetna — 820 S. Wood Street, Chicago IL, 60612
Dec 30, 2024 → Sep 25, 2025
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Dec 30 → Feb 26 | Created | ▶ Running | 39 | 39 |
| Feb 26 → Feb 27 | Canceled | ▶ Running | 1 | 40 |
| Feb 27 → Mar 5 | On Hold | ▶ Running | 4 | 44 |
| Mar 5 → Mar 6 | Canceled | ▶ Running | 1 | 45 |
| Mar 6 → Apr 1 | On Hold | ▶ Running | 18 | 63 |
| Apr 1 → May 8 | Ready for Release | ⏸ Paused | 27 | — |
| May 8 → May 15 | Assigned | ▶ Running | 5 | 68 |
| May 15 → May 15 | Reschedule | ▶ Running | 0 | 68 |
| May 15 → May 19 | Scheduled | ▶ Running | 2 | 70 |
| May 19 → May 19 | Reschedule | ▶ Running | 0 | 70 |
| May 19 → May 20 | Scheduled | ▶ Running | 1 | 71 |
| May 20 → May 20 | Reschedule | ▶ Running | 0 | 71 |
| May 20 → May 22 | Scheduled | ▶ Running | 2 | 73 |
| May 22 → May 22 | Reschedule | ▶ Running | 0 | 73 |
| May 22 → Jun 4 | Scheduled | ▶ Running | 8 | 81 |
| Jun 4 → Jun 25 | Reschedule | ▶ Running | 14 | 95 |
| Jun 25 → Jun 27 | Assigned | ▶ Running | 2 | 97 |
| Jun 27 → Jul 8 | Scheduled | ▶ Running | 6 | 103 |
| Jul 8 → Jul 8 | Entered | ▶ Running | 0 | 103 |
| Jul 8 → Jul 8 | Ready for Release | ⏸ Paused | 0 | — |
| Jul 8 → Jul 8 | Assigned | ▶ Running | 0 | 103 |
| Jul 8 → Jul 28 | Scheduled | ▶ Running | 14 | 117 |
| Jul 28 → Sep 18 | Reschedule | ▶ Running | 37 | 154 |
| Sep 18 → Sep 18 | Assigned | ▶ Running | 0 | 154 |
| Sep 18 → Sep 25 | Scheduled | ▶ Running | 5 | 159 |
| Sep 25 → Sep 25 | Tech On Site | ▶ Running | 0 | 159 |
9/18/2025 CRamen spoke to Issac and scheduled for 9/25/25. Arrival time between 11AM-1PM.
7/8/25 RCook- Spoke with Isaac, rescheduled for 7/24/25. Arrival time between 8-10AM.
6/27/25 RCook- Spoke with Isaac, scheduled for 7/7/25. Arrival time between 8-10AM. Could no longer schedule for 7/1/25 as there are repairs on that day. Offered to schedule for 7/3/25 but Isaac said that will not work as he is not onsite that day.
6/26/25 RCook- LM with Isaac to schedule for 7/1/25. Arrival time between 10AM-12PM.
6/25/25 RCook- Lm with Isaac to discuss scheduling.
5/30 APage No contact info provided. Tried calling maim administrator building and had no luck. Drove there Anyways to see if I but find out when I got there But they did not know where the kiosk machine was or the contact. Sent out a email asking for contacts info so I can reschedule this
5/27 LBasharat informed issac that need to move the KIOSK PM up to 12-2pm and left a VM. to confirm. See Logged Call.
5/22 LBasharat I spoke with Issac, he mentioned he will be on vacation from 26th - 30th so prefers to schedule the PM for the 6/2 between 9-11AM. See Logged Call.
5/20 LBasharat I spoke with Issac he confirms to re-schedule for the 23rd between 12-2PM. See Logged Call.
5/20 LBasharat I left Mr. Issac a message informing him that the technician won't be able to make it for today and that we have availability for the 23rd on friday between 12-2pm still, Awaiting confirmtion. See Logged Call
5/19 LBasharat I spoke with Issac and moved his PM down from 12-2PM for the 20th. See Logged Call.
5/15 LBasharat I re-scheduled for 5/20 between 9AM-10AM. See Logged Call.
5/15 LBasharat I was unable to reach the site-contact to schedule so I left a VM letting him know we can re-schedule at a later date. See Logged Call.
5/8/25 RCook- LM with Isaac to schedule for 5/15/25. Arrival time between 1-3PM.
3/4 KHardison, Cancelling, adding to repair WO.
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-02949017 | Labor | Open | 1.5 | $0.00 | Sep 25, 11:20 AM |
| WL-02949018 | Labor | Open | 1 | $0.00 | Sep 25, 11:20 AM |
| WL-02949019 | Travel | Open | 19 | $0.00 | Sep 25, 11:20 AM |