Detailed work order timeline, KPIs, and analysis
TEXAS MEDICAL SCREENING • Preventive Maintenance • PSM
📍 Caterpillar Bldg L — 14009 Old Galena Bldg L, Mossville IL, 61552
Mar 14, 2025 → Sep 9, 2025
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Mar 14 → Jun 30 | Created | ▶ Running | 74 | 74 |
| Jun 30 → Jul 1 | Assigned | ▶ Running | 1 | 75 |
| Jul 1 → Jul 1 | Entered | ▶ Running | 0 | 75 |
| Jul 1 → Jul 3 | On Hold | ▶ Running | 2 | 77 |
| Jul 3 → Jul 9 | Ready for Scheduling | ▶ Running | 3 | 80 |
| Jul 9 → Aug 13 | Assigned | ▶ Running | 25 | 105 |
| Aug 13 → Aug 13 | On Hold | ▶ Running | 0 | 105 |
| Aug 13 → Aug 22 | Ready for Scheduling | ▶ Running | 7 | 112 |
| Aug 22 → Aug 25 | Assigned | ▶ Running | 1 | 113 |
| Aug 25 → Sep 9 | Scheduled | ▶ Running | 10 | 123 |
| Sep 9 → Sep 9 | Tech On Site | ▶ Running | 0 | 123 |
field service report and obtained signature from Customer Andrea Jackson.
CONFIRMED
8/25/25 RCook- Spoke with Andrea Jackson, scheduled all 6 buildings for 9/9/25. Technician's arrival time will be between 8-10AM. Tech will need to check in with security at bldg Y-17. There will be quick safety video. If technician is in personal vehicle he will not be able to take it on the lot. If he is in an EMSAR vehicle he will just need to check in with security. If needed, Andrea's cell is 309-620-7562. See logged call on WO-01256166
8/22/25 RCook- LM with Andrea Jackson to schedule all 6 PMs for 9/9/25. Arrival time between 8-10AM. See logged call on WO-01256166
08/13/2025 LHill-rec'd call from Andrea Jackson at 309-578-8148. She confirmed contact and equipment at 6 locations.
Unit is onsite: yes
Scheduling ahead needed: Yes. If tech comes in company vehicle, he needs to check in with Security and take a quick safety video
Certain day or time: anytime
Confirmed contact information is correct: yes
Unit is in a public area.
08/13/2025 LHill-Placing the work order on hold and escalating to the account manager for contact confirmation. There is no contact listed on the work order, and while a contact is listed under the location, it is unclear if they are the appropriate point of contact.
08/13/2025 LHill-LM at (309) 303-6386 for Joseph Furgerson to confirm equipment & contact.
08/11/2025 LHill-LM at (309) 303-6386 for Joseph Furgerson to confirm equipment & contact.
08/06/2025 LHill-LM at (309) 303-6386 for Joseph Furgerson to confirm equipment & contact. Could not log call in RC logged call manually.
07/03/2025 ABelyea - continue attempts with POC in location
7/1/25 RCook- Placing the work order on hold and escalating to the account manager for contact confirmation. There is no contact listed on the work order, and while a contact is listed under the location, it is unclear if they are the appropriate point of contact.
6/30/25 RCook- LM with Joseph Furgerson to schedule for 7/7/25. Arrival time between 2-4PM.
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-02929806 | Labor | Open | 0.5 | $0.00 | Sep 9, 2:21 PM |
| WL-02929807 | Labor | Open | 1 | $0.00 | Sep 9, 2:21 PM |
| WL-02929808 | Travel | Open | 2 | $0.00 | Sep 9, 2:21 PM |
| WL-02930064 | Labor | Open | 2 | $0.00 | Sep 9, 4:27 PM |
| WL-02930065 | Travel | Open | 32 | $0.00 | Sep 9, 4:27 PM |