Detailed work order timeline, KPIs, and analysis
PHILIPS HEALTHCARE • FCO • PC
📍 Hill Rom Inc — 202 Commerce Dr Ste 2, Moorestown NJ, 08057
Mar 21, 2025 → Sep 30, 2025
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Mar 21 → Mar 21 | Created | ▶ Running | 0 | 0 |
| Mar 21 → May 23 | Ready for Scheduling | ▶ Running | 45 | 45 |
| May 23 → Sep 19 | Ready for Release | ⏸ Paused | 81 | — |
| Sep 19 → Sep 22 | On Hold | ▶ Running | 1 | 46 |
| Sep 22 → Sep 22 | Scheduled | ▶ Running | 0 | 46 |
| Sep 22 → Sep 23 | Tech On Site | ▶ Running | 1 | 47 |
| Sep 23 → Sep 23 | Completed | ▶ Running | 0 | 47 |
| Sep 23 → Sep 23 | Closed | ▶ Running | 0 | 47 |
| Sep 23 → Sep 26 | Incomplete | ▶ Running | 3 | 50 |
09/22/2025 RArnold- dispatching to Sean per Fady
09/19/2025 RArnold- Fady emailed HRC_ACCS_Web@baxter.com to inquire if they had these devices. Laci Willsher responded and confirmed that they do not have any V60s.
08/06/2025 RArnold - Called 610-768-3300 for UHS. NA. Unbale to leave a message.
07/15/2025 MHamersley - called 800-445-3730, Hill Rom is now Baxter, spoke to Scott, he transferred back to operator, pressed 2, spoke to Tiffany, she said we need to contact Philips to locate V60s; called 610-768-3300, UHS, no answer, unable to leave msg; sent f/u email: mmatherly@uhsinc.com
(mimatherly@uhsinc.com - email bounced)
05/12/2025 RArnold - Called (610) 768-3300 explained why I was calling. She was able to locate Michelle Matherly's extension. Left a message.
Trying below emails
mimatherly@uhsinc.com
mmatherly@uhsinc.com
04/22/2025 YEspino Called 952-893-3200 to verify the V60 Vents in question. This number is also for Agility. Was advised i would be transferred over to whoever could assist me. Was unable to speak to Erin Kramer so i left a message.
04/22/2025 YEspino Called 800-847-7368 to verify the devices in question. This number is for Agility, Was able to speak to Kay, Who then advised that she would transfer me over again to another number to be better assisted. Was unable to speak to anybody so i left a message.
04/22/2025 YEspino Called 610-768-3300 to try and speak to Michelle and also try to get her email. Was unable to be transferred over to Michelle. but was given 2 different numbers that i could be better assisted. Phone: 1800-847-7368 & 952-893-3200
03/26/2025 RArnold - Called (610) 768-3300 for UHS Corporate. Explained why I was calling and was sent to Michelle. Left a message. Could not find email for her in Philips. I looked up the emails we sent to Ken and looks like they bounced back and Mary was told that Hill Rom sold all their products to UHS, Universal Health Services.
03/26/2025 RArnold - Called 7706421682 for Ken Collins. This number is for Agiliti
03/26/2025 RArnold - Called 16783824467 for Ken Collins. Left a message.
Per Kim C. - 100062622,100065038,100067195,100069456,100074305,100103827,100130354,100130446,100133008,100133239, 100169903, 100171359 HAVE BEEN VERIFIED NOT WITH Agiliti or USMED Equip. EMSAR to validate still not with Hillrom and if not process as unknown.
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-02944903 | Labor | Open | 1 | $1,085.00 | Sep 22, 5:24 PM |
| WL-02944904 | Labor | Open | 1 | $665.00 | Sep 22, 5:24 PM |
| WL-02959026 | Labor | Open | 0.016666666666667 | $266.00 | Oct 3, 1:07 PM |