Detailed work order timeline, KPIs, and analysis
TEXAS MEDICAL SCREENING • Preventive Maintenance • PSM
📍 Caterpillar Mapleton — 8826 US Hwy 24, Mapleton IL, 61547
May 23, 2025 → Sep 10, 2025
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| May 23 → May 23 | Created | ▶ Running | 0 | 0 |
| May 23 → Jun 12 | Ready for Scheduling | ▶ Running | 13 | 13 |
| Jun 12 → Jul 2 | Assigned | ▶ Running | 13 | 26 |
| Jul 2 → Jul 10 | Scheduled | ▶ Running | 5 | 31 |
| Jul 10 → Jul 10 | Entered | ▶ Running | 0 | 31 |
| Jul 10 → Aug 5 | Ready for Release | ⏸ Paused | 18 | — |
| Aug 5 → Aug 8 | Ready for Scheduling | ▶ Running | 3 | 34 |
| Aug 8 → Aug 18 | Assigned | ▶ Running | 6 | 40 |
| Aug 18 → Aug 22 | Scheduled | ▶ Running | 4 | 44 |
| Aug 22 → Aug 22 | Reschedule | ▶ Running | 0 | 44 |
| Aug 22 → Aug 22 | Entered | ▶ Running | 0 | 44 |
| Aug 22 → Aug 26 | Assigned | ▶ Running | 2 | 46 |
| Aug 26 → Sep 10 | Scheduled | ▶ Running | 10 | 56 |
| Sep 10 → Sep 10 | Tech On Site | ▶ Running | 0 | 56 |
SN#550-032633 was updated to WO.
field service report and obtained signature from Ashley Anderson
8/26/25 RCook- Spoke with Ashley, scheduled for 9/10/25. Arrival time between 1-3PM.
8/25/25 RCook- LM with Ashley to schedule for 9/10/25 with arrival time between 1-3PM.
8/22/25 RCook- LM with Ashley to schedule for 9/10/25 with arrival time between 1-3PM.
8/22/25 RCook- Sent teams message to DCarvalho asking if it has been determined which St Louis tech is taking this WO. Per DCarlvalho, Kevin is already running a route next week up in the area and is fully booked. Not sure we'll get them to come up again. May need to put these on Alan or Mike huffman to complete. Waiting on confirmation on who to send to complete PMs. Per D Carvalho schedule for Mike Huffman for the week of 9/8/25.
8/21/25 CDempsey- Tech Alan could not reach the customer after repeated attempts leaving voicemail and emailing to notify that he was running late. Site requires escort therefore crucial to make contact prior to arrival.
8/18/2025 CRamen Asley returned call and scheduled for Thursday 8/21/2025 between 12-2pm.
8/8/2025 CRamen left a vm for Ashley as shes on to return call to schedule for Thursday 8/21/2025 between 12-2pm.
CONFIRMED
08/5/2025 LHill-contact was confirmed on 07/02/2025.
7/11/25 RCook- LM with Ashley advising we will need to reschedule. Advised that we will call back as soon as possible to reschedule.
7/10/25 RCook- Per LYoder via Teams call, technician is no longer with EMSAR. Returning WO to dispatch and placing back in RFR. Will reach out to location in the morning on 7/11/25 to advise WO needs to be rescheduled.
7/2/25 RCook- Spoke with Ashley Anderson, scheduled for 7/10/25. Arrival time between 11AM-1PM
6/30/25 RCook- LM with Ashley Anderson to schedule for 7/10/25. Arrival time between 11AM-1PM.
6/3/25 RCook- LM with Ashley to discuss scheduling.
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-02931470 | Labor | Open | 1.5 | $0.00 | Sep 10, 4:41 PM |
| WL-02931471 | Labor | Open | 0.5 | $0.00 | Sep 10, 4:41 PM |
| WL-02931472 | Labor | Open | 1.5 | $0.00 | Sep 10, 4:41 PM |
| WL-02931473 | Travel | Open | 12 | $0.00 | Sep 10, 4:41 PM |
| WL-02931474 | Travel | Open | 42 | $0.00 | Sep 10, 4:41 PM |