Created: Jun 19, 2025
Due: Jan 31, 2026
Completed: Oct 11, 2025 (112 days early)
📅
79.0 daysTotal Age
⏱️
75.0d in Ready for ReleaseLongest Stage
🔄
9 transitionsStatus Changes
⚠️
18.4d overTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
2 linesWork Details
🏠
1 visitOn-Site Trips
📋
CoordinatorScheduling
AI Analysis
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Completed with significant delays
Invoiced • 258 days old
🚨
Primary Delay75.0 days stuck in "Ready for Release"
⏱️
Total Delay18.4 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Ready for Release
75.0d
Ready for Scheduling
4.4d / 1.0d SLA
On Hold
0.4d
Assigned
0.3d / 0.5d SLA
Completed
0.0d / 1.0d SLA
Closed
7.0d / 1.0d SLA
Ready to Bill
10.0d / 1.0d SLA
Invoice Pending
0.0d / 2.0d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
10/06/2025 mklose location unknown according to past WO's.
08/01/2024 RArnold -Spoke to Will, he does not have this device anywhere in his system. Attached LU form
07/17/2024 RArnold - Called 12164071129 for Will Gleason. Left a message to discuss the devices at the main location. Starting new email thread. This device may be there.
06/12/2024 EMartin replied to POC advising affected devices will have cart label is 2022 08 or earlier provided photo of where to locate on device
05/22/2024 DMalloy - rcvd email from Matt "The only Venue that we have in this hospital that I am aware of is an R2 with the SN of VGB000027. Is there any insight as to how many Euclid Hospital is supposed to have? " replied advising do not have SN on list will research devices
05/20/2024 DMalloy - Called 216.692.8993 for Tom Hollenbeck. Reached Nicholas Matt and he advised that Tom has been retired for 3 years. Provided him with the serial number for him to confirm the deivce and speak with the ULS dept. also advised details will be emailed.
FMI 78101B: Venue Go Thermal Event due to battery Purpose: Each affected system will have a SW Version R3.4 update installed. FMI Type: Mandatory Recall FMI For code 2, 3, 4 and 5 closures, please reach out to FMI admin team at TCS.FMIAdmin@gehealthcare.com or 8668836784 – OPT. 5 for assistance in closing and correct objective evidence attachment to Activity/SR.
📄Description
GE Healthcare - Venue Go Ultrasound
📞Call Description
FMI 78101
📞
Live Call_Confirmed Devices During Call
Completed Oct 6, 2025
10/06/2025 mklose location unknown according to past WO's.
PDF
LU_78101 - Venue Go Ultrasound VGC006326
Oct 6, 2025
Timeline
📋
Work Order Created Jun 19, 2:26 PM
Work Order:WO-01281214
Type:FCO
Priority:PC
✅
Status: Ready for Release by Allison BelyeaJun 19, 3:16 PM
From:Entered
To:Ready for Release
Duration in Previous:50m
🚨75.0 business days
📅
Status: Ready for Scheduling by Megan KloseOct 6, 4:43 PM
From:Ready for Release
To:Ready for Scheduling
Duration in Previous:109d 1h
⏳4.9 business days
⏸️
Status: On Hold by Erin MartinOct 10, 1:58 PM
From:Ready for Scheduling
To:On Hold
Duration in Previous:3d 21h
👷
▶
2
Technician Assigned Oct 10, 5:29 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Sean Currie
From:On Hold
To:Assigned
Duration in Previous:3h 31m
⏱️
▶
3
Labor Added Oct 11, 7:40 AM
Labor Added → Status: Completed → Status: Closed
✔️
Status: Completed by Rodney Charles
From:Assigned
To:Completed
Duration in Previous:14h 10m
🏁
Status: Closed by Rodney Charles
From:Completed
To:Closed
Duration in Previous:1m
⚠️7.0 business days
⏱️
▶
2
Labor Added Oct 22, 10:39 AM
Labor Added → Status: Ready to Bill
📄
Status: Ready to Bill by Timothy Amburgey
From:Closed
To:Ready to Bill
Duration in Previous:11d 3h
🚨10.0 business days
📨
Status: Invoice Pending by Timothy AmburgeyNov 4, 1:02 PM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:13d 3h
💰
Status: Invoiced by Timothy AmburgeyNov 4, 1:14 PM
From:Invoice Pending
To:Invoiced
Duration in Previous:11m
⏳3.0 business days
🧾
Invoice Created Nov 6, 12:41 PM
Invoice Number:SM-245560
Bottlenecks
Ready for Scheduling
Duration: 4.4 business days (threshold: 1.0 business days)
Exceeded by 3.4 business days
Closed
Duration: 7.0 business days (threshold: 1.0 business days)
Exceeded by 6.0 business days
Ready to Bill
Duration: 10.0 business days (threshold: 1.0 business days)