Detailed work order timeline, KPIs, and analysis
Nashua Ambulatory Surgical Center • Warranty • PSM
📍 Nashua Ambulatory Surgical Center — 15 Riverside St., Nashua NH, 03062
Jul 8, 2025 → Oct 30, 2025
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jul 8 → Jul 9 | Created | ▶ Running | 1 | 1 |
| Jul 9 → Jul 9 | Ready for Scheduling | ▶ Running | 0 | 1 |
| Jul 9 → Aug 6 | Assigned | ▶ Running | 20 | 21 |
| Aug 6 → Aug 12 | Awaiting Parts | ⏸ Paused | 4 | — |
| Aug 12 → Aug 22 | Reschedule | ▶ Running | 8 | 29 |
| Aug 22 → Aug 22 | Entered | ▶ Running | 0 | 29 |
| Aug 22 → Aug 25 | Assigned | ▶ Running | 1 | 30 |
| Aug 25 → Sep 5 | Scheduled | ▶ Running | 8 | 38 |
| Sep 5 → Sep 29 | Reschedule | ▶ Running | 16 | 54 |
| Sep 29 → Oct 16 | Awaiting Parts | ⏸ Paused | 12 | — |
| Oct 16 → Oct 17 | Reschedule | ▶ Running | 1 | 55 |
| Oct 17 → Oct 30 | Scheduled | ▶ Running | 9 | 64 |
| Oct 30 → Oct 31 | Tech On Site | ▶ Running | 1 | 65 |
Non-Billable follow up to WO-01267274 to complete the Mindray Passport Calibration/gas green can service
10/17 KSmith -- Meredith requested 10/30 at 2pm.
10/16 SBerry: Confirmed delivery of gas via UPS and spoke with signee of package on site. Emailing site POC now to begin scheduling process
10/8 KFricke - This order was placed on PO-23106, but the vendor refused shipment to a residential address, resubmitting for delivery to the site.
10/6 KSmith -- Shawn has a call set up today with Keith/Rob to get an update on the gas
9/29/2025 Sramen - found that there was a parts order placed on 9/19. Not sure why this didn't move to awaiting parts status so I manually moved it since we are still waiting on the gas.
9/24 KSmith -- Shawn is following up with Keith today to check about the gas
9/19 KSmith -- Inspection is schedule for 10/15 at 1pm. If gas is ready by then this will be schedule for the same time. (WO-01300134)
9/19 KSmith -- Shawn spoke with Keith and was advised the tools have been ordered but the gas was never ordered. Gas should be ordered today
9/18 KSmith -- Tech support found additional tools were needed. Tools have been ordered and gas is not ready to pick up yet
9/15 KSmith -- Waiting confirmation that gas mixture is ready for pickup
9/5 KSmith -- It was discovered that the gas mixture for the service was not correct and had to be reordered. Shawn spoke with Meredith regarding the situation and advised the correct gas has been ordered for has an ETA of 10-14 day turnaround time.
9/3 KSmith -- Rescheduled for Friday at 1230 with Meredith. FSE is picking up the gas today.
8/26 KFricke - Spoke with several vendors regarding the calibration gas, awaiting responses.
8/25 KSmith -- Scheduled for 9/3 with Meredith
8/22 KSmith -- Sent email to Meredith to schedule for 9/3. Per Shawn, Mohamed is going to complete this and get the gas from Patrick
8/22 KSmith -- Per Shawn, Tonya advised that we do not have the correct gas for Nashua. Awaiting further guidance from Tonya/Shawn
8/21/25 RCook- Per teams chat with SBerry: Tech is doing training with Tonya tomorrow. Shawn said he was getting with you today or Kourtney tomorrow to schedule it
8/19/2025 Sramen - spoke with SBerry and found that we are waiting on L2 to provide support to the tech on what is needed to complete this service request. I am changing the delay code to 5b (tech support unavail) still waiting on them to provide direction to the tech.
8/18/2025 Sramen - parts delivered 8/12. delay code tech unavil used but am looking into what training and tools are needed for this and if we did not have anyone trained for this job.
8/18 KSmith -- Per Shawn, we are still waiting on L2 to release the training and the proper tools to be ordered for the FSE
8/12 KSmith -- Per Shawn, we are still waiting on L2 to release the training and the proper tools to be ordered for the FSE
8/8 KFricke - Currently in production, per vendor.
8/6-BBurba: order placed, awaiting shipping info from vendor
8/7 KSmith -- Per Shawn, this is waiting on L2 for tools/training
8/6 KFricke - Part order created for tracking and process flow of calibration gas.
8/4 KSmith -- Per Shawn, we are still waiting on the tools for this
7/28 KSmith -- Per Shawn, we are still waiting on the tools for this
7/28 KSmith -- Checking with Shawn if FSEs tools have shipped
7/21 KSmith -- Per Shawn, we are still waiting on the parts to ship
7/9 KSmith -- Per Shawn, So there is a service we do at both Nashua and Bedford that Tommy used to do himself - it requires a tool/supplies that the guys don't carry. So we ordered it back in the end of May and it was back ordered until 7/21. Once we get it, MM will send them directly to Patrick to return to finish this service
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-02892735 | Expenses | Open | 1 | $0.00 | Aug 6, 4:27 PM |
| WL-02913666 | Expenses | Open | 1 | $0.00 | Aug 25, 11:07 AM |
| WL-02923944 | Labor | Open | 4 | $0.00 | Sep 3, 4:13 PM |
| WL-02923945 | Travel | Open | 160 | $0.00 | Sep 3, 4:13 PM |
| WL-02923946 | Expenses | Open | 1 | $0.00 | Sep 3, 4:13 PM |
| WL-02972960 | Parts | Open | 1 | $0.00 | Oct 16, 11:04 AM |
| WL-02972961 | Expenses | Open | 1 | $0.00 | Oct 16, 11:04 AM |
| WL-02990914 | Labor | Open | 1.25 | $0.00 | Oct 30, 9:34 PM |
| WL-02990915 | Labor | Open | 1.75 | $0.00 | Oct 30, 9:34 PM |
| WL-02990916 | Labor | Open | 1 | $0.00 | Oct 30, 9:34 PM |
| WL-02990917 | Travel | Open | 45 | $0.00 | Oct 30, 9:34 PM |
| WL-02990918 | Travel | Open | 32 | $0.00 | Oct 30, 9:34 PM |