Detailed work order timeline, KPIs, and analysis
OLYMPIC VETERINARY • Repair • P3
📍 280 Animal Medical Center — 9689 Co Rd 55, Westover AL, 35147
Aug 28, 2025 → Sep 29, 2025
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Aug 28 → Aug 28 | Created | ▶ Running | 0 | 0 / 3 |
| Aug 28 → Aug 29 | Ready for Scheduling | ▶ Running | 1 | 1 / 3 |
| Aug 29 → Aug 29 | Assigned | ▶ Running | 0 | 1 / 3 |
| Aug 29 → Sep 11 | Scheduled | ▶ Running | 8 | 9 / 3 |
| Sep 11 → Sep 12 | Reschedule | ▶ Running | 1 | 10 / 3 |
| Sep 12 → Sep 26 | Scheduled | ▶ Running | 10 | 20 / 3 |
| Sep 26 → Sep 26 | Tech On Site | ▶ Running | 0 | 20 / 3 |
| Sep 26 → Sep 26 | Tech Off Site | ▶ Running | 0 | 20 / 3 |
| Sep 26 → Sep 29 | Scheduled | ▶ Running | 1 | 21 / 3 |
| Sep 29 → Sep 29 | Tech On Site | ▶ Running | 0 | 21 / 3 |
9/26/25 AJinerson - Called Trish to reschedule tech visit. Confirmed for Monday, 9/29 with 7AM arrival.
POC on site will be:
7AM - Dr. B (Ken is aware of this)
7:30AM - Trish will be on site too
Dr. B has key to let anyone in.
No other arrival instructions/requirements needed for this visit.
Tech was on site today, 9/26 as scheduled, but was then informed by Olympic Vet, that this requires 2 techs on site. We will need to reschedule tech visit for 2 techs.
9/12/25 AJinerson - Tried calling back and choosing different prompt.
Spoke with Trish and scheduled for Friday, 9/26 with eta between 9am-11am. Site can ONLY schedule on Fridays and tech is on PTO 9/19.
Trish confirmed she is best contact for scheduling this:
#205-678-8253
9/12/25 AJinerson - Received VM from Trish asking to call back at 205-678-8253. Called site to follow up and reschedule tech visit, received message stating "your call cannot be transferred"
9/11/25 AJinerson - Sent email to POC offering to reschedule to 9/15 with eta between 9am-11am.
9/11/25 AJinerson - Called site needing to reschedule tech visit. Was told my call cannot be transferred and to try again later.
9/11/25 AJinerson - Received notice from FSE that this will need to be rescheduled due to personal matter, he already discussed w/ tech SUP.
8/29/25 RCook- Spoke with Daphne states they are needing to schedule for 9/12/25 as this is the best date for their facility. Arrival time between 9-11AM.
8/29/25 RCook- Spoke with Daphne, states that Jay is OOO today and all next week. Asked if there is anyone else available to assist with scheduling this repair. States that Trish could assist with scheduling but she is not available at the moment. States a Thursday or Friday would be best. Advised we have Monday 9/8/25 available or 9/11 and 9/12. States she will take my information and call me back.
8/29/25 RCook- Per MFranks in teams chat Kenneth Lancara can take this repair on 9/8/25.
8/29/25 RCook- Sent teams message to MFranks stating: WO-01300081- Olympic Vet repair in Westover, AL due 9/3/25- Kenneth Lancara is the closest technician to this site. Can this be assigned and scheduled for him? The next closest tech is Dylan Ingraham but his next available day is not until 9/8
8/29/25 RCook- Called Travis Lee/Olympic Vet, to determine if parts are being sent of if technician needs to evaluate first. States technician will need to go out and evaluate unit and call him and they will determine what parts need to be send if any.
No related artifacts
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-02950967 | Labor | Open | 2 | $120.00 | Sep 26, 2:37 PM |
| WL-02950968 | Labor | Open | 1 | $95.00 | Sep 26, 2:37 PM |
| WL-02950969 | Labor | Open | 2 | $0.00 | Sep 26, 2:37 PM |
| WL-02950970 | Travel | Open | 105 | $131.25 | Sep 26, 2:37 PM |
| WL-02950971 | Travel | Open | 105 | $0.00 | Sep 26, 2:37 PM |
| WL-02953244 | Labor | Open | 2 | $120.00 | Sep 29, 3:37 PM |
| WL-02953245 | Labor | Open | 4.5 | $427.50 | Sep 29, 3:37 PM |
| WL-02953246 | Labor | Open | 2.5 | $0.00 | Sep 29, 3:37 PM |
| WL-02953247 | Travel | Open | 105 | $131.25 | Sep 29, 3:37 PM |
| WL-02953248 | Travel | Open | 105 | $0.00 | Sep 29, 3:37 PM |