Work Order 360 View

🔧 Work Performed

Perform bench Warranty Repair: Evaluated unit. The turbo pump ram up to 50000 RPM system pressure wait. 9/22/25 the scroll pump tested good, VIP valve good, bellow ok, inside valve block not look to clean, the flange of the spec-tube assembly is rip, the turbo is defected. Cleaned inside valve block, replace all O-ring, plunger seal, internal leak valve, exchange turbo pump. clean inside spec-tube body(spare body) ion chamber, ion support pole, replace new filament, metal gasket, retorque spec-tube header. Perform fine test procedure, record parameter, chart record MDL/Helium Stability. Unit leak check ok shut off unit, pack it up, ship unit back to customer. 2 boxes

🔍 Technician Findings

BAD TURBO PUMP

⚠️ Problem Description

Note 04.09.2025 11:08:34 PIERCEB Emsar Tech, has attempted multiple times to repair instrument. Needs to come back for service. ____________________ Note 17.06.2025 15:23:40 MOHPANDE [06-17-2025 ATI RM TEAM Mohit Pandey] Part VSFLDHIS “HOT ION SOURCE KIT” Qty-1 is on Backorder in 2810. Nothing is in transit and WW. Expedited with the Controller via email to improve the date. Part controllers are expected to respond within 24 hours and we will update as soon as we receive a response. Email sent to FSE and Controller. ____________________ Note 17.06.2025 13:07:52 PIERCEB Instrument repaired earlier under SO#6007757348. Customer has not stated - "We had this leak detector repaired in May, a week afterwards we heard some additional noise on the system, it eventually disappeared and was operating correctly. Today when we tried to power it up it became stuck in the fault “Hold (System Pressure wait)” and will not let us start a new cycle." See attached email ____________________ Note 28.04.2025 16:44:19 RUTIWARI [04-28-2025 ATI RM TEAM Ruchi Tiwari] Part VSFLDHIS “HOT ION SOURCE KIT” Qty 1: may be available in 2810 Location. Email sent to LCA to review the stock. Part # VSFLDCL “VS SERIES CALIBRATED LEAK REPLACEMENT” Qty-1 is on Backorder in 2810. Part is in transit from MY10 Plant to 2810 with an ETA of 05/06/2025 under PO # 2352058172 with AWB # 287973249107 . Once stock is received at 2810 shipment will be made. ____________________ Parts Prediction 28.04.2025 15:22:00 WF-BATCH Agent: WIGEORGE Timestamp: 2025-04-28 15:21:48 670029096 VSFLDHIS VSFLDCL VSFLDOV VSFLDDP X3828-69510 G8603-60002 ____________________ Note 28.04.2025 15:22:00 WF-BATCH Agent: WIGEORGE Timestamp: 2025-04-28 15:21:48 warranty overhaul; spec tube error; suspect scroll sales Matsua Garcia-Mendez matsua.garcia-mendez@agilent.com

📄 Description

Helium Leak Detector, BD30 configuration

📞 Call Description

VPD Bench Repair Warranty