Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01308114 ↗ ServiceMax

AVANTOR SERVICES (FORMERLY VWR CATALYST) • Monthly Annuity • PSM

📍 Chevron Briarpark — 3901 Briarpark Dr., Houston TX, 77042

Oct 7, 2025 → Oct 7, 2025

✅ Completed
PSM
SLA Clock
Last business day of October 2025 · Target: Oct 31, 2025
✓ SLA Met (17 biz days early)
Active: 0 biz days
🕐 Clock stopped: Invoiced (Oct 7, 2025)
▶ Clock Running
Status: Created
Oct 7 → Oct 7, 2025
0 business days (counted)
Running total: 0 of ? biz days used
0d
▶ Clock Running
Status: Assigned
Oct 7 → Oct 7, 2025
0 business days (counted)
Running total: 0 of ? biz days used
Created: Oct 7, 2025 Invoiced: Oct 7, 2025
Show SLA Clock Detail (2 periods)
Period Status Clock Biz Days Running Total
Oct 7 → Oct 7 Created ▶ Running 0 0
Oct 7 → Oct 7 Assigned ▶ Running 0 0
Dispatch 0.0d
Coordinators 0.0d
Billing 0.3d
✓ SLA Met
Dispatch
0.0 days
Coordinators
0.0 days
Billing
0.3 days
Created: Oct 7, 2025 Due: Oct 31, 2025 Completed: Oct 7, 2025 (24 days early)
📅
0.0 days Total Age
⏱️
0.3d in Ready to Bill Longest Stage
🔄
5 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
1 lines Work Details
📋
Coordinator Scheduling

AI Analysis

Powered by OpenAI
Generating AI analysis...
Completed on schedule
Invoiced • 148 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Assigned
0.0d / 0.5d SLA
Closed
0.0d / 1.0d SLA
Ready to Bill
0.3d / 1.0d SLA
Invoice Pending
0.0d / 2.0d SLA

💬 Activities, Notes & Communications

🔧 Work Performed
October 2025 ASM Invoice
🔍 Technician Findings
October 2025 ASM Invoice
⚠️ Problem Description
October 2025 ASM Invoice

Timeline

📋
▶
5 Work Order Created Oct 7, 1:05 PM
Work Order Created → Status: Assigned → Labor Added → Status: Closed → Status: Ready to Bill
👷
Status: Assigned by Chris Bakkemo
From: Entered
To: Assigned
Duration in Previous: 0m
⏱️
Labor Added
Type: Labor
Status: Open
Qty: 1
🏁
Status: Closed by Chris Bakkemo
From: Assigned
To: Closed
Duration in Previous: 1m
📄
Status: Ready to Bill by Chris Bakkemo
From: Closed
To: Ready to Bill
Duration in Previous: 1m
📨
▶
2 Status: Invoice Pending Oct 7, 3:31 PM
Status: Invoice Pending → Status: Invoiced
💰
Status: Invoiced by Hannah Shaw
From: Invoice Pending
To: Invoiced
Duration in Previous: 4m
🚨 85.0 business days
🧾
Invoice Created Feb 11, 10:44 AM
Invoice Number: SM-243096

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Invoiced
Priority
PSM
Type
Monthly Annuity
Branch
N/A
Technician
Chris Bakkemo
Scheduled
N/A
Created
Oct 7, 1:05 PM
Invoice #
SM-243096

Work Details (1)

Name Type Status Qty Amount Date
WL-02962023 Labor Open 1 $660.34 Oct 7, 1:05 PM

Details