Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01308528 ↗ ServiceMax

TARRYTOWN VOLUNTEER AMBULANCE CORPS • Annual Annuity • P5

📍 TARRYTOWN VOLUNTEER AMBULANCE CORPS - Billing — PO BOX 132, Tarrytown NY, 10591

Oct 9, 2025 → Oct 9, 2025

✅ Completed
P5
SLA Clock
5 business days from creation · Target: Oct 17, 2025
✓ SLA Met (5 biz days early)
Active: 0 biz days
Budget: 5 biz days
🕐 Clock stopped: Completed (Oct 9, 2025)
SLA Target
▶ Clock Running
Status: Created
Oct 9 → Oct 9, 2025
0 business days (counted)
Running total: 0 of 5 biz days used
0d
▶ Clock Running
Status: Assigned
Oct 9 → Oct 9, 2025
0 business days (counted)
Running total: 0 of 5 biz days used
Created: Oct 9, 2025 Completed: Oct 9, 2025
Business Days Used 0 / 5
0 5d budget
Show SLA Clock Detail (2 periods)
Period Status Clock Biz Days Running Total
Oct 9 → Oct 9 Created ▶ Running 0 0 / 5
Oct 9 → Oct 9 Assigned ▶ Running 0 0 / 5
Billing 0.1d
✓ SLA Met
Billing
0.1 days
Created: Oct 9, 2025 Due: Oct 16, 2025 Completed: Oct 9, 2025 (7 days early)
📅
0.0 days Total Age
⏱️
0.1d in Ready to Bill Longest Stage
🔄
4 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
1 lines Work Details
📋
Coordinator Scheduling

AI Analysis

Powered by OpenAI
Generating AI analysis...
Completed on schedule
Invoiced • 146 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Ready to Bill
0.1d / 1.0d SLA
Closed
0.0d / 1.0d SLA
Invoice Pending
0.0d / 2.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes
Annuity - MANUALGEN
🔧 Work Performed
Auto Renewal with 3% increase 2025 (2) Stretcher, Stair Chair and Lockdown Retention System Bundles @ $705 ea. (1) PowerLoad System (parts not included) @ $705 ea. Annual $2,115 2 PMs per year 2 Repair calls per year (all parts are billable on repair calls)
⚠️ Problem Description
Auto Renewal with 3% increase 2025 (2) Stretcher, Stair Chair and Lockdown Retention System Bundles @ $705 ea. (1) PowerLoad System (parts not included) @ $705 ea. Annual $2,115 2 PMs per year (Oct. & Apr.) 2 Repair calls per year (all parts are billable on repair calls)

Timeline

📋
▶
4 Work Order Created Oct 9, 10:21 AM
Work Order Created → Status: Assigned → Labor Added → Status: Ready to Bill
👷
Status: Assigned by Natosha Beierschmitt
From: Ready to Bill, Assigned, Completed
To: Assigned, Completed, Closed
Duration in Previous: 0m
⏱️
Labor Added
Type: Labor
Status: Open
Qty: 1
📄
Status: Ready to Bill by Natosha Beierschmitt
From: Closed
To: Ready to Bill
Duration in Previous: 0m
📨
▶
2 Status: Invoice Pending Oct 9, 11:00 AM
Status: Invoice Pending → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From: Invoice Pending
To: Invoiced
Duration in Previous: 1m
🚨 83.0 business days
🧾
Invoice Created Feb 11, 10:44 AM
Invoice Number: SM-243241

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Invoiced
Priority
P5
Type
Annual Annuity
Branch
MedPro
Technician
Natosha Beierschmitt
Scheduled
N/A
Created
Oct 9, 10:21 AM
Invoice #
SM-243241

Work Details (1)

Name Type Status Qty Amount Date
WL-02964726 Labor Open 1 $2,115.00 Oct 9, 10:21 AM

Details