Work Order 360 View

🔧 Work Performed

Perform Bench Overhaul: Evaluated, unit has a bad DS602 mechanical pump(not pumping down) 10/3/2025 Started tear down unit. Cleaned valve block, replaced all O-ring, plunger seal, internal leak valve, internal calibrated leak, Cleaned inside spec-tube body, ion chamber, ion support pole, replaced new filament, metal gasket, retorque spec-tube header. Installed DS602 rebuilt pump. started up unit, perform fine test procedure, record MDL/Helium stability. Unit leak check ok shut off unit, drain oil from pump, pack up unit, ship unit back to customer.

🔍 Technician Findings

BAD DS602 MECHANICAL PUMP.

⚠️ Problem Description

Note 20.10.2025 11:30:39 WIGEORGE opened to replace 66008131117 ____________________ Note 20.10.2025 11:28:05 WIGEORGE unit was mistakenly shipped to Billorica. I will copy this SO, and create a new SO for this. ____________________ Note 20.10.2025 11:21:14 DAVIDSONH Ms. Davidson, Since the parts used in Billerica will not be listed for a couple of weeks, I think I will open a new opportunity, and we can close the original. Will I be able to “copy” the old SO to create a new one? Wm. George Field Service/Technical Support Agilent Vacuum Services 800 882-7426, option 5 From: DAVIDSON,HEIDI (Agilent CAN) Sent: Monday, October 20, 2025 11:02 AM To: LEXINGTON-SERVICE (Shared) ; MCEWAN,MURRAY (Agilent CAN) ; BANGERA,HARSHA (Non-Agilent CAN) ; PIERCE,BRUCE (Agilent USA) Cc: Michael McNamara Subject: RE: 6008131117 Hi William, The 2 options you have are: A new line on SO 6008131117 is created. We can’t remove parts from a SO once they are ordered, but we can create a new line. Or create a new SO. I have moved all of the parts to unused returned. Let me know when I can cancel the line item with the parts please. Thank you, Heidi Davidson-Berends Agilent Technologies Inc. Central Canada Services & Support Admin Phone (866)424-1240 Email: heidi_davidson@agilent.com From: LEXINGTON-SERVICE (Shared) Sent: October 20, 2025 10:54 AM To: DAVIDSON,HEIDI (Agilent CAN) ; MCEWAN,MURRAY (Agilent CAN) ; BANGERA,HARSHA (Non-Agilent CAN) ; PIERCE,BRUCE (Agilent USA) Cc: Michael McNamara Subject: FW: 6008131117 Importance: High Ms. Davidson Since these parts have been shipped, and the unit was mistakenly shipped to Billerica, what do we do about the parts? Any ideas? Wm. George Field Service/Technical Support Agilent Vacuum Services 800 882-7426, option 5 ____________________ Note 06.10.2025 14:38:04 WIGEORGE I think the wire for the filamant is broken, so they will need an exchange spec tube G8610-69008 ____________________ Parts Prediction 03.10.2025 14:06:13 WF-BATCH Agent: WIGEORGE Timestamp: 2025-10-03 14:06:06 670029096 VSFLDHIS VSFLDCL VSFLDOV 695409005 need two G8603-60002 ____________________ Note 03.10.2025 14:06:13 WF-BATCH Agent: WIGEORGE Timestamp: 2025-10-03 14:06:06 Once the quotation has been accepted, please create a service order, and assign it to the service employee group 98003821 Trade services; if a "Request for RA" form is returned with the purchase order, please attach it to the notification e-mail. Only pumps to 7 T

📄 Description

MR30 mobile leak det / with ds rotary vane wet pump

📞 Call Description

VPD Bench Overhaul Trade