PLEASANT TOWNSHIP VOLUNTEER FIRE DEPARTMENT •
Annual Annuity •
P7
📍 Pleasant Township Volunteer Fire Department — 1035 Owens Road W, Marion OH, 43302
Nov 1, 2025 → Nov 1, 2025
✅ Completed
P7
SLA Clock
7 business days from creation · Target: Nov 12, 2025
✓ SLA Met (7 biz days early)
Active: 0 biz days
Budget: 7 biz days
🕐 Clock stopped: Invoiced (Nov 1, 2025)
SLA Target
▶ Clock Running
Status: Created
Nov 1 → Nov 1, 2025
0 business days (counted)
Running total: 0 of 7 biz days used
Created: Nov 1, 2025Invoiced: Nov 1, 2025
Business Days Used0 / 7
07d budget
Billing6.0d
✓ SLA Met
Billing
6.0 days
Over SLA
Created: Nov 1, 2025
Due: Nov 11, 2025
Completed: Nov 1, 2025 (10 days early)
📅
0.0 daysTotal Age
⏱️
6.0d in Invoice PendingLongest Stage
🔄
2 transitionsStatus Changes
⚠️
4.0d overTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
1 linesWork Details
📋
CoordinatorScheduling
AI Analysis
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Completed with minor delays
Invoiced • 123 days old
🚨
Primary Delay6.0 days stuck in "Invoice Pending"
⏱️
Total Delay4.0 business days over SLA thresholds
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Invoice Pending
6.0d / 2.0d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
Annuity - AUTOGEN
🔧Work Performed
Admin WO for Annual
Problem Descr: Auto Renewal with 3% increase 2025
(2) Stretchers, Stair Chairs @ $567 ea.
(2) Power Load Systems (Parts Not Included) @ $587 ea.
$2,308 Annual
1 PM per year
2 unscheduled repair calls per year (all parts are billable on repair calls)
⚠️Problem Description
Admin WO for Annual
Problem Descr: Auto Renewal with 3% increase 2025
(2) Stretchers, Stair Chairs @ $567 ea.
(2) Power Load Systems (Parts Not Included) @ $587 ea.
$2,308 Annual
1 PM per year
2 unscheduled repair calls per year (all parts are billable on repair calls)
Timeline
📋
▶
3
Work Order Created Nov 1, 7:47 AM
Work Order Created → Labor Added → Status: Scheduled
⏱️
Labor Added
Type:Labor
Status:Open
Qty:1
🗓️
Status: Scheduled by SF Admin
From:Entered, Scheduled, Ready to Bill
To:Scheduled, Ready to Bill, Invoice Pending
Duration in Previous:0m
⚠️6.0 business days
💰
Status: Invoiced by Hannah ShawNov 11, 2:15 PM
From:Invoice Pending
To:Invoiced
Duration in Previous:10d 7h
🚨67.0 business days
🧾
Invoice Created Feb 20, 10:38 AM
Invoice Number:SM-245438
Bottlenecks
Invoice Pending
Duration: 6.0 business days (threshold: 2.0 business days)