Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01316348 ↗ ServiceMax

VACUMETRICS CORP • Repair • PC

📍 Vacumetrics — 103 Old Colony Ave Unit 2R, East Taunton MA, 02718

Nov 19, 2025 → Nov 19, 2025

✅ Completed
PC
SLA Clock
Per client agreement · Target: Dec 3, 2025
✓ SLA Met (8 biz days early)
Active: 0 biz days
🕐 Clock stopped: Completed (Nov 19, 2025)
0d
▶ Clock Running
Status: Created
Nov 19 → Nov 19, 2025
0 business days (counted)
Running total: 0 of ? biz days used
0d
▶ Clock Running
Status: Assigned
Nov 19 → Nov 19, 2025
0 business days (counted)
Running total: 0 of ? biz days used
Created: Nov 19, 2025 Completed: Nov 19, 2025
Show SLA Clock Detail (2 periods)
Period Status Clock Biz Days Running Total
Nov 19 → Nov 19 Created ▶ Running 0 0
Nov 19 → Nov 19 Assigned ▶ Running 0 0
Dispatch 0.0d
Billing 0.2d
✓ SLA Met
Dispatch
0.0 days
Billing
0.2 days
Created: Nov 19, 2025 Due: Dec 3, 2025 Completed: Nov 19, 2025 (14 days early)
📅
0.0 days Total Age
⏱️
0.2d in Ready to Bill Longest Stage
🔄
3 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
1 lines Work Details
📋
Coordinator Scheduling

AI Analysis

Powered by OpenAI
Generating AI analysis...
Completed on schedule
Invoiced • 105 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Ready to Bill
0.2d / 1.0d SLA
Invoice Pending
0.0d / 2.0d SLA

💬 Activities, Notes & Communications

🔧 Work Performed
Repaired ACP28 pump
📄 Description
REPAIR ALCATEL ACP28 DRY PUMP

Timeline

📋
▶
4 Work Order Created Nov 19, 3:10 PM
Work Order Created → Labor Added → Technician Assigned → Status: Assigned
⏱️
Labor Added
Type: Labor
Status: Open
Qty: N/A
👷
Technician Assigned by Tami Dawe
Technician: a0hF0000003P94NIAS, VPD Bench
👷
Status: Assigned by Tami Dawe
From: Entered, Assigned, Completed, Closed
To: Assigned, Completed, Closed, Ready to Bill
Duration in Previous: 1m, 0m
📨
▶
2 Status: Invoice Pending Nov 19, 4:46 PM
Status: Invoice Pending → Status: Invoiced
💰
Status: Invoiced by Hannah Shaw
From: Invoice Pending
To: Invoiced
Duration in Previous: 1m
🧾
Invoice Created Nov 20, 11:01 AM
Invoice Number: SM-247015

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Invoiced
Priority
PC
Type
Repair
Branch
N/A
Technician
VPD Bench
Scheduled
N/A
Created
Nov 19, 3:10 PM
Invoice #
SM-247015

Work Details (1)

Name Type Status Qty Amount Date
WL-03013280 Labor Open - $2,931.00 Nov 19, 3:11 PM

Details