Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01324075 ↗ ServiceMax

AVANTOR SERVICES (FORMERLY VWR CATALYST) • Monthly Annuity • PSM

📍 Chevron Briarpark — 3901 Briarpark Dr., Houston TX, 77042

Dec 5, 2025 → Dec 5, 2025

✅ Completed
PSM
SLA Clock
Last business day of December 2025 · Target: Dec 31, 2025
✓ SLA Met (17 biz days early)
Active: 0 biz days
🕐 Clock stopped: Invoiced (Dec 5, 2025)
▶ Clock Running
Status: Created
Dec 5 → Dec 5, 2025
0 business days (counted)
Running total: 0 of ? biz days used
0d
▶ Clock Running
Status: Assigned
Dec 5 → Dec 5, 2025
0 business days (counted)
Running total: 0 of ? biz days used
Created: Dec 5, 2025 Invoiced: Dec 5, 2025
Show SLA Clock Detail (2 periods)
Period Status Clock Biz Days Running Total
Dec 5 → Dec 5 Created ▶ Running 0 0
Dec 5 → Dec 5 Assigned ▶ Running 0 0
Dispatch 0.0d
Coordinators 0.0d
Billing 0.1d
✓ SLA Met
Dispatch
0.0 days
Coordinators
0.0 days
Billing
0.1 days
Created: Dec 5, 2025 Due: Dec 31, 2025 Completed: Dec 5, 2025 (26 days early)
📅
0.0 days Total Age
⏱️
0.1d in Ready to Bill Longest Stage
🔄
4 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
1 lines Work Details
📋
Coordinator Scheduling

AI Analysis

Powered by OpenAI
Generating AI analysis...
Completed on schedule
Invoiced • 89 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Assigned
0.0d / 0.5d SLA
Ready to Bill
0.1d / 1.0d SLA
Invoice Pending
0.0d / 2.0d SLA

💬 Activities, Notes & Communications

🔧 Work Performed
December 2025 ASM Program Invoicing
🔍 Technician Findings
December 2025 ASM Program Invoicing
⚠️ Problem Description
December 2025 ASM Program Invoicing

Timeline

📋
▶
4 Work Order Created Dec 5, 12:40 PM
Work Order Created → Status: Assigned → Labor Added → Status: Closed
👷
Status: Assigned by Chris Bakkemo
From: Entered
To: Assigned
Duration in Previous: 0m
⏱️
Labor Added
Type: Labor
Status: Open
Qty: 1
🏁
Status: Closed by Chris Bakkemo
From: Assigned, Closed
To: Closed, Ready to Bill
Duration in Previous: 1m, 0m
📨
Status: Invoice Pending by Hannah Shaw Dec 5, 1:07 PM
From: Ready to Bill
To: Invoice Pending
Duration in Previous: 25m
💰
Status: Invoiced by Hannah Shaw Dec 5, 1:13 PM
From: Invoice Pending
To: Invoiced
Duration in Previous: 5m
⚠️ 5.0 business days
🧾
Invoice Created Dec 11, 12:18 PM
Invoice Number: SM-248383

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Invoiced
Priority
PSM
Type
Monthly Annuity
Branch
N/A
Technician
Chris Bakkemo
Scheduled
N/A
Created
Dec 5, 12:40 PM
Invoice #
SM-248383

Work Details (1)

Name Type Status Qty Amount Date
WL-03027937 Labor Open 1 $875.28 Dec 5, 12:41 PM

Details