Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01326627 ↗ ServiceMax

COMMONWEALTH FUSION SYSTEMS • Repair • PC

📍 VPD Bench Repair — 14 Progress Road, Billerica MA, 01821

Dec 15, 2025 → Dec 15, 2025

✅ Completed
PC
SLA Clock
Per client agreement · Target: Dec 29, 2025
✓ SLA Met (9 biz days early)
Active: 0 biz days
🕐 Clock stopped: Completed (Dec 15, 2025)
0d
▶ Clock Running
Status: Created
Dec 15 → Dec 15, 2025
0 business days (counted)
Running total: 0 of ? biz days used
0d
▶ Clock Running
Status: Assigned
Dec 15 → Dec 15, 2025
0 business days (counted)
Running total: 0 of ? biz days used
Created: Dec 15, 2025 Completed: Dec 15, 2025
Show SLA Clock Detail (2 periods)
Period Status Clock Biz Days Running Total
Dec 15 → Dec 15 Created ▶ Running 0 0
Dec 15 → Dec 15 Assigned ▶ Running 0 0
Dispatch 0.0d
Billing 0.1d
✓ SLA Met
Dispatch
0.0 days
Billing
0.1 days
Created: Dec 15, 2025 Due: Dec 29, 2025 Completed: Dec 15, 2025 (14 days early)
📅
0.0 days Total Age
⏱️
0.1d in Ready to Bill Longest Stage
🔄
3 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
1 lines Work Details
📋
Coordinator Scheduling

AI Analysis

Powered by OpenAI
Generating AI analysis...
Completed on schedule
Invoiced • 79 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Ready to Bill
0.1d / 1.0d SLA
Invoice Pending
0.0d / 2.0d SLA

💬 Activities, Notes & Communications

🔧 Work Performed
Repaired TS300 pump
📄 Description
REPAIRED TS 300 PUMP 1PH

Timeline

📋
▶
2 Work Order Created Dec 15, 2:25 PM
Work Order Created → Labor Added
⏱️
Labor Added
Type: Labor
Status: Open
Qty: 1
👷
▶
2 Technician Assigned Dec 15, 2:31 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Tami Dawe
From: Entered, Assigned, Completed, Closed
To: Assigned, Completed, Closed, Ready to Bill
Duration in Previous: 5m, 0m
📨
Status: Invoice Pending by Hannah Shaw Dec 15, 3:33 PM
From: Ready to Bill
To: Invoice Pending
Duration in Previous: 1h 1m
💰
Status: Invoiced by Hannah Shaw Dec 15, 3:39 PM
From: Invoice Pending
To: Invoiced
Duration in Previous: 5m
🧾
Invoice Created Dec 16, 1:05 PM
Invoice Number: SM-249142

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Invoiced
Priority
PC
Type
Repair
Branch
N/A
Technician
VPD Bench
Scheduled
N/A
Created
Dec 15, 2:25 PM
Invoice #
SM-249142

Work Details (1)

Name Type Status Qty Amount Date
WL-03038113 Labor Open 1 $1,579.00 Dec 15, 2:30 PM

Details