📍 Country Roads Transit — One 5th St., Elkins WV, 26241
Jan 1, 2026 → Jan 1, 2026
✅ Completed
P7
SLA Clock
7 business days from creation · Target: Jan 12, 2026
✓ SLA Met (7 biz days early)
Active: 0 biz days
Budget: 7 biz days
🕐 Clock stopped: Invoiced (Jan 1, 2026)
SLA Target
▶ Clock Running
Status: Created
Jan 1 → Jan 1, 2026
0 business days (counted)
Running total: 0 of 7 biz days used
Created: Jan 1, 2026Invoiced: Jan 1, 2026
Business Days Used0 / 7
07d budget
Billing2.0d
✓ SLA Met
Billing
2.0 days
Created: Jan 1, 2026
Due: Jan 12, 2026
Completed: Jan 1, 2026 (11 days early)
📅
0.0 daysTotal Age
⏱️
2.0d in Invoice PendingLongest Stage
🔄
2 transitionsStatus Changes
✅
On timeTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
1 linesWork Details
📋
CoordinatorScheduling
AI Analysis
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Completed on schedule
Invoiced • 62 days old
🚨
Primary Delay2.0 days stuck in "Invoice Pending"
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Invoice Pending
2.0d / 2.0d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
Annuity - AUTOGEN
🔧Work Performed
Admin WO for Quarterly
Problem Descr: Auto-renewal with 3% price increase 2025
(10) Hydraulic Wheelchair Lifts @ $510 each
Quarterly payments of $1,275 for an Annual payment of $5,100
2 PMs a year
⚠️Problem Description
Admin WO for Quarterly
Problem Descr: Auto-renewal with 3% price increase 2025
(10) Hydraulic Wheelchair Lifts @ $510 each
Quarterly payments of $1,275 for an Annual payment of $5,100
2 PMs a year
Timeline
📋
▶
3
Work Order Created Jan 1, 7:47 AM
Work Order Created → Labor Added → Status: Scheduled