Work Order 360 View
Detailed work order timeline, KPIs, and analysis
PSM
SLA Clock
Last business day of January 2026 · Target: Jan 30, 2026
✗ SLA Missed (22 biz days late)
🕐 Clock stopped: Completed (Mar 5, 2026)
▶ Clock Running
Status: Created
Jan 8 → Jan 8, 2026
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Assigned
Jan 8 → Jan 8, 2026
0 business days (counted)
Running total: 0 of ? biz days used
▶ Clock Running
Status: Ready for Scheduling
Jan 8 → Jan 9, 2026
1 business day (counted)
Running total: 1 of ? biz days used
13d
▶ Clock Running
Status: Assigned
Jan 9 → Jan 29, 2026
13 business days (counted)
Running total: 14 of ? biz days used
23d
▶ Clock Running
Status: Canceled
Jan 29 → Mar 4, 2026
23 business days (counted)
Running total: 37 of ? biz days used
▶ Clock Running
Status: Ready for Scheduling
Mar 4 → Mar 4, 2026
0 business days (counted)
Running total: 37 of ? biz days used
▶ Clock Running
Status: Assigned
Mar 4 → Mar 5, 2026
1 business day (counted)
Running total: 38 of ? biz days used
▶ Clock Running
Status: Tech On Site
Mar 5 → Mar 5, 2026
0 business days (counted)
Running total: 38 of ? biz days used
Created: Jan 8, 2026
Completed: Mar 5, 2026
Show SLA Clock Detail (8 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Jan 8 → Jan 8 |
Created |
▶ Running
|
0 |
0 |
| Jan 8 → Jan 8 |
Assigned |
▶ Running
|
0 |
0 |
| Jan 8 → Jan 9 |
Ready for Scheduling |
▶ Running
|
1 |
1 |
| Jan 9 → Jan 29 |
Assigned |
▶ Running
|
13 |
14 |
| Jan 29 → Mar 4 |
Canceled |
▶ Running
|
23 |
37 |
| Mar 4 → Mar 4 |
Ready for Scheduling |
▶ Running
|
0 |
37 |
| Mar 4 → Mar 5 |
Assigned |
▶ Running
|
1 |
38 |
| Mar 5 → Mar 5 |
Tech On Site |
▶ Running
|
0 |
38 |
Coordinators
16.3 days
Over SLA
Created: Jan 8, 2026
Due: Jan 31, 2027
Completed: Mar 5, 2026 (332 days early)
⏱️
23.3d in Canceled
Longest Stage
🔄
7 transitions
Status Changes
⚠️
14.0d over
Total Delay
📦
0 orders, 0 quotes
Parts & Quotes
👤
Self-Scheduled
Scheduling
AI Analysis
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Generating AI analysis...
🚨
Primary Delay
23.3 days stuck in "Canceled"
⏱️
Total Delay
14.0 business days over SLA thresholds
SLA vs Actual Time by Status
Ready for Scheduling
2.2d
/ 1.0d SLA
Assigned
14.1d
/ 0.5d SLA
Tech On Site
0.0d
/ 1.0d SLA
💬 Activities, Notes & Communications
🔒
Internal CSA Notes
3/4 JJ: Re-opening WO, PM was due 01/26, biomed incorrectly stated next pm due
1/29/26 BA - Cancelled WO, GE states next PM due 01/2027
🔧
Work Performed
Completed pm service, checked all functions, no issues found, returned equipment to service.
🔍
Technician Findings
PM service due
⚠️
Problem Description
Preventive Maintenance
📄
Description
Bed, Electric
PDF
HSFSF004_MedSurg_Bed_Checklist_WO-01334645_3/4/2026 6:05 PM.pdf
Mar 4, 2026
Timeline
📋
👷
From:
Entered, Assigned
To:
Assigned, Ready for Scheduling
Duration in Previous:
0m
👷
👷
From:
Ready for Scheduling
To:
Assigned
Duration in Previous:
1d 0h
🚫
From:
Assigned
To:
Canceled
Duration in Previous:
20d 3h
📅
From:
Canceled
To:
Ready for Scheduling
Duration in Previous:
33d 20h
👷
👷
From:
Ready for Scheduling
To:
Assigned
Duration in Previous:
3h 11m
👷
Technician:
a0hVU0000008GsPYAU, Kevin Cogdill
🔧
⏱️
Type:
Labor
Status:
Open
Qty:
1
✔️
From:
Tech On Site, Completed
To:
Completed, Closed
Duration in Previous:
6m, 0m
Bottlenecks
Ready for Scheduling
Duration: 1.8 business days (threshold: 1.0 business days)
Exceeded by 6.4 business hours
Assigned
Duration: 13.7 business days (threshold: 4.0 business hours)
Exceeded by 13.2 business days
ℹ️ Work Order Details
Type
Preventive Maintenance
Work Details (1)
| Name |
Type |
Status |
Qty |
Amount |
Date |
| WL-03130607 |
Labor |
Open |
1 |
$0.00 |
Mar 4, 7:02 PM |