Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01338235 ↗ ServiceMax

VACUMETRICS CORP • Repair • PC

📍 Vacumetrics — 103 Old Colony Ave Unit 2R, East Taunton MA, 02718

Jan 16, 2026 → Jan 16, 2026

✅ Completed
PC
SLA Clock
Per client agreement · Target: Jan 30, 2026
✓ SLA Met (9 biz days early)
Active: 0 biz days
🕐 Clock stopped: Completed (Jan 16, 2026)
0d
▶ Clock Running
Status: Created
Jan 16 → Jan 16, 2026
0 business days (counted)
Running total: 0 of ? biz days used
0d
▶ Clock Running
Status: Assigned
Jan 16 → Jan 16, 2026
0 business days (counted)
Running total: 0 of ? biz days used
Created: Jan 16, 2026 Completed: Jan 16, 2026
Show SLA Clock Detail (2 periods)
Period Status Clock Biz Days Running Total
Jan 16 → Jan 16 Created ▶ Running 0 0
Jan 16 → Jan 16 Assigned ▶ Running 0 0
Dispatch 0.0d
Coordinators 0.0d
Billing 0.1d
✓ SLA Met
Dispatch
0.0 days
Coordinators
0.0 days
Billing
0.1 days
Created: Jan 16, 2026 Due: Jan 30, 2026 Completed: Jan 16, 2026 (14 days early)
📅
0.0 days Total Age
⏱️
0.1d in Ready to Bill Longest Stage
🔄
4 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
1 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Completed on schedule
Invoiced • 47 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Assigned
0.0d / 0.5d SLA
Ready to Bill
0.1d / 1.0d SLA
Invoice Pending
0.0d / 2.0d SLA

💬 Activities, Notes & Communications

🔧 Work Performed
Repaired V250 turbo pump
📄 Description
Repair Turbo-V250 Pump, ISO 100

Timeline

📋
Work Order Created Jan 16, 10:33 AM
Work Order: WO-01338235
Type: Repair
Priority: PC
👷
▶
4 Status: Assigned Jan 16, 10:40 AM
Status: Assigned → Technician Assigned → Labor Added → Status: Completed
👷
Technician Assigned by Tami Dawe
Technician: a0hF0000003P94NIAS, VPD Bench
⏱️
Labor Added
Type: Labor
Status: Open
Qty: N/A
✔️
Status: Completed by Tami Dawe
From: Assigned, Completed, Closed
To: Completed, Closed, Ready to Bill
Duration in Previous: 1m, 0m
📨
▶
3 Status: Invoice Pending Jan 16, 11:08 AM
Status: Invoice Pending → Invoice Created → Status: Invoiced
🧾
Invoice Created
Invoice Number: SM-251526
💰
Status: Invoiced by Hannah Shaw
From: Invoice Pending
To: Invoiced
Duration in Previous: 3m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Invoiced
Priority
PC
Type
Repair
Branch
N/A
Technician
VPD Bench
Scheduled
N/A
Created
Jan 16, 10:33 AM
Invoice #
SM-251526

Work Details (1)

Name Type Status Qty Amount Date
WL-03067794 Labor Open - $2,820.00 Jan 16, 10:41 AM

Details