Work Order 360 View
Detailed work order timeline, KPIs, and analysis
P5
SLA Clock
5 business days from creation · Target: Jan 26, 2026
✗ SLA Missed
🕐 Clock stopped: Completed (Feb 17, 2026)
SLA Target
▶ Clock Running
Status: Created
Jan 19 → Jan 19, 2026
0 business days (counted)
Running total: 0 of 5 biz days used
▶ Clock Running
Status: Ready for Scheduling
Jan 19 → Jan 19, 2026
0 business days (counted)
Running total: 0 of 5 biz days used
⏸11d
⏸ Clock Paused
Status: Awaiting Parts
Jan 19 → Feb 3, 2026
11 business days (not counted)
▶ Clock Running
Status: Assigned
Feb 3 → Feb 4, 2026
1 business day (counted)
Running total: 1 of 5 biz days used
⏸6d
⏸ Clock Paused
Status: Awaiting Parts
Feb 4 → Feb 12, 2026
6 business days (not counted)
2d
▶ Clock Running
Status: Reschedule
Feb 12 → Feb 17, 2026
2 business days (counted)
Running total: 3 of 5 biz days used
Created: Jan 19, 2026
Completed: Feb 17, 2026
Business Days Used
3 / 5
0
5d budget
Show SLA Clock Detail (6 periods)
| Period |
Status |
Clock |
Biz Days |
Running Total |
| Jan 19 → Jan 19 |
Created |
▶ Running
|
0 |
0 / 5 |
| Jan 19 → Jan 19 |
Ready for Scheduling |
▶ Running
|
0 |
0 / 5 |
| Jan 19 → Feb 3 |
Awaiting Parts |
⏸ Paused
|
11 |
—
|
| Feb 3 → Feb 4 |
Assigned |
▶ Running
|
1 |
1 / 5 |
| Feb 4 → Feb 12 |
Awaiting Parts |
⏸ Paused
|
6 |
—
|
| Feb 12 → Feb 17 |
Reschedule |
▶ Running
|
2 |
3 / 5 |
Material Management
18.0d
✗ SLA Missed
Material Management
18.0 days
Over SLA
Coordinators
4.7 days
Over SLA
Created: Jan 19, 2026
Due: Jan 26, 2026
Completed: Feb 17, 2026 (21 days late)
⏱️
11.0d in Awaiting Parts
Longest Stage
🔄
9 transitions
Status Changes
⚠️
21.6d over
Total Delay
📦
2 orders, 0 quotes
Parts & Quotes
AI Analysis
Powered by OpenAI
Generating AI analysis...
🚨
Primary Delay
11.0 days stuck in "Awaiting Parts"
⏱️
Total Delay
21.6 business days over SLA thresholds
SLA vs Actual Time by Status
Ready for Scheduling
0.0d
/ 1.0d SLA
Awaiting Parts
18.0d
/ 3.0d SLA
Reschedule
2.9d
/ 2.0d SLA
Completed
0.4d
/ 1.0d SLA
Invoice Pending
0.0d
/ 2.0d SLA
💬 Activities, Notes & Communications
🔧
Work Performed
replaced leaking jack after pumping up and letting it hold other side of jack failed got in touch with ge had po amended to include price of new jack
🔍
Technician Findings
found bed with broken tag
⚠️
Problem Description
Yves Dessin: JACK LEAKING
📄
Description
Stryker 1115 Big Wheel Prime Series Stretcher
PDF
Quote for PO Request Template 601771642
Jan 19, 2026
PDF
4010578894HTM
Jan 21, 2026
PDF
GE Healthcare PO# 4010578894HTM Revision 2
Mar 3, 2026
Timeline
📋
📅
From:
Entered
To:
Ready for Scheduling
Duration in Previous:
2m
📦
📦
From:
Ready for Scheduling
To:
Awaiting Parts
Duration in Previous:
2h 54m
👷
👷
From:
Awaiting Parts
To:
Assigned
Duration in Previous:
14d 21h
📦
📦
From:
Assigned
To:
Awaiting Parts
Duration in Previous:
22h 25m
💵
🔄
From:
Awaiting Parts
To:
Reschedule
Duration in Previous:
8d 1h
⏱️
✔️
From:
Reschedule
To:
Completed
Duration in Previous:
5d 0h
🏁
From:
Completed
To:
Closed
Duration in Previous:
2h 52m
📄
💰
From:
Invoice Pending
To:
Invoiced
Duration in Previous:
2m
🧾
Invoice Number:
SM-255164
Bottlenecks
Awaiting Parts
Duration: 11.0 business days (threshold: 3.0 business days)
Exceeded by 8.0 business days
Assigned
Duration: 1.8 business days (threshold: 4.0 business hours)
Exceeded by 1.3 business days
Awaiting Parts
Duration: 7.0 business days (threshold: 3.0 business days)
Exceeded by 4.0 business days
Reschedule
Duration: 2.9 business days (threshold: 2.0 business days)
Exceeded by 6.8 business hours
Closed
Duration: 8.5 business days (threshold: 1.0 business days)
Exceeded by 7.5 business days
🔗 Related Artifacts
📦
Parts Order 00088610
Closed
📦
Parts Order 00089666
Canceled
Work Details (3)
| Name |
Type |
Status |
Qty |
Amount |
Date |
| WL-03102911 |
Expenses |
Open |
1 |
$0.00 |
Feb 12, 12:10 PM |
| WL-03108649 |
Labor |
Open |
4 |
$380.00 |
Feb 17, 12:29 PM |
| WL-03108650 |
Parts |
Open |
1 |
$916.15 |
Feb 17, 12:29 PM |