Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01350184 ↗ ServiceMax

AVANTOR SERVICES (FORMERLY VWR CATALYST) • Monthly Annuity • PSM

📍 Chevron Briarpark — 3901 Briarpark Dr., Houston TX, 77042

Feb 6, 2026 → Feb 6, 2026

✅ Completed
PSM
SLA Clock
Last business day of February 2026 · Target: Feb 27, 2026
✓ SLA Met (14 biz days early)
Active: 0 biz days
🕐 Clock stopped: Invoiced (Feb 6, 2026)
▶ Clock Running
Status: Created
Feb 6 → Feb 6, 2026
0 business days (counted)
Running total: 0 of ? biz days used
0d
▶ Clock Running
Status: Assigned
Feb 6 → Feb 6, 2026
0 business days (counted)
Running total: 0 of ? biz days used
Created: Feb 6, 2026 Invoiced: Feb 6, 2026
Show SLA Clock Detail (2 periods)
Period Status Clock Biz Days Running Total
Feb 6 → Feb 6 Created ▶ Running 0 0
Feb 6 → Feb 6 Assigned ▶ Running 0 0
Coordinators 0.0d
Billing 0.4d
✓ SLA Met
Coordinators
0.0 days
Billing
0.4 days
Created: Feb 6, 2026 Due: Feb 28, 2026 Completed: Feb 6, 2026 (22 days early)
📅
0.0 days Total Age
⏱️
0.4d in Ready to Bill Longest Stage
🔄
4 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
1 lines Work Details
📋
Coordinator Scheduling

AI Analysis

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Generating AI analysis...
Completed on schedule
Invoiced • 26 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Assigned
0.0d / 0.5d SLA
Ready to Bill
0.4d / 1.0d SLA
Invoice Pending
0.0d / 2.0d SLA

💬 Activities, Notes & Communications

🔧 Work Performed
February 2026 ASM Program Invoicing
🔍 Technician Findings
February 2026 ASM Program Invoicing
⚠️ Problem Description
February 2026 ASM Program Invoicing

Timeline

📋
▶
4 Work Order Created Feb 6, 9:52 AM
Work Order Created → Status: Assigned → Labor Added → Status: Closed
👷
Status: Assigned by Chris Bakkemo
From: N/A
To: Assigned
Duration in Previous: 0m
⏱️
Labor Added
Type: Labor
Status: Open
Qty: 1
🏁
Status: Closed by Chris Bakkemo
From: Assigned, Closed
To: Closed, Ready to Bill
Duration in Previous: 1m, 0m
📨
Status: Invoice Pending by Hannah Shaw Feb 6, 1:08 PM
From: Ready to Bill
To: Invoice Pending
Duration in Previous: 3h 15m
💰
▶
2 Status: Invoiced Feb 6, 1:14 PM
Status: Invoiced → Invoice Created
🧾
Invoice Created
Invoice Number: SM-253355

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Invoiced
Priority
PSM
Type
Monthly Annuity
Branch
N/A
Technician
Chris Bakkemo
Scheduled
N/A
Created
Feb 6, 9:52 AM
Invoice #
SM-253355

Work Details (1)

Name Type Status Qty Amount Date
WL-03094969 Labor Open 1 $875.28 Feb 6, 9:52 AM

Details