Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01354135 ↗ ServiceMax

GE HEALTHCARE • Repair • P5

📍 JEFFERSON ARIA TORRESDALE HOSPITAL — 10800 Knights Rd, Philadelphia PA, 19114

Feb 26, 2026 → Feb 26, 2026

✅ Completed
P5
SLA Clock
5 business days from creation · Target: Mar 5, 2026
✓ SLA Met (5 biz days early)
Active: 0 biz days
Budget: 5 biz days
🕐 Clock stopped: Completed (Feb 26, 2026)
SLA Target
▶ Clock Running
Status: Created
Feb 26 → Feb 26, 2026
0 business days (counted)
Running total: 0 of 5 biz days used
0d
▶ Clock Running
Status: Ready for Scheduling
Feb 26 → Feb 26, 2026
0 business days (counted)
Running total: 0 of 5 biz days used
0d
▶ Clock Running
Status: Assigned
Feb 26 → Feb 26, 2026
0 business days (counted)
Running total: 0 of 5 biz days used
Created: Feb 26, 2026 Completed: Feb 26, 2026
Business Days Used 0 / 5
0 5d budget
Show SLA Clock Detail (3 periods)
Period Status Clock Biz Days Running Total
Feb 26 → Feb 26 Created ▶ Running 0 0 / 5
Feb 26 → Feb 26 Ready for Scheduling ▶ Running 0 0 / 5
Feb 26 → Feb 26 Assigned ▶ Running 0 0 / 5
Dispatch 0.0d
Coordinators 0.2d
✓ SLA Met
Dispatch
0.0 days
Coordinators
0.2 days
Created: Feb 26, 2026 Due: Mar 5, 2026 Completed: Feb 26, 2026 (7 days early)
📅
0.2 days Total Age
⏱️
0.1d in Assigned Longest Stage
🔄
3 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
4 lines Work Details
🏠
1 visit On-Site Trips
📋
Coordinator Scheduling

AI Analysis

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Completed on schedule
Closed • 6 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Ready for Scheduling
0.1d / 1.0d SLA
Assigned
0.1d / 0.5d SLA

💬 Activities, Notes & Communications

🔧 Work Performed
replaced two pivot blocks on stretcher brake lines, and tested.
🔍 Technician Findings
brake pedal pivot blocks are broken
⚠️ Problem Description
MICHAEL SWINGLE: Brake pedal not working
📄 Description
Hill-Rom P8000 Stretcher

Timeline

📋
▶
2 Work Order Created Feb 26, 4:28 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Kimberly Hardison
From: Entered
To: Ready for Scheduling
Duration in Previous: 0m
👷
▶
2 Technician Assigned Feb 26, 5:01 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From: Ready for Scheduling
To: Assigned
Duration in Previous: 32m
⏱️
▶
2 4x Labor Added Feb 26, 6:01 PM
4x Labor Added → Status: Completed
✔️
Status: Completed by MICHAEL SWINGLE
From: Assigned, Completed
To: Completed, Closed
Duration in Previous: 59m, 0m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Closed
Priority
P5
Type
Repair
Branch
N/A
Technician
Michael Swingle
Scheduled
N/A
Created
Feb 26, 4:28 PM
Invoice #
N/A

Work Details (4)

Name Type Status Qty Amount Date
WL-03121984 Labor Open 0.5 $0.00 Feb 26, 6:01 PM
WL-03121985 Labor Open 1 $0.00 Feb 26, 6:01 PM
WL-03121986 Travel Open 9 $0.00 Feb 26, 6:01 PM
WL-03121987 Parts Open 2 $16.34 Feb 26, 6:01 PM

Details