📍 Unused Guarantee Day — 123 Street, Wilmington OH, 45177
Feb 27, 2026 → Feb 27, 2026
✅ Completed
PSM
SLA Clock
Last business day of February 2026 · Target: Feb 27, 2026
✗ SLA Missed
Active: 0 biz days
🕐 Clock stopped: Completed (Feb 27, 2026)
▶ Clock Running
Status: Created
Feb 27 → Feb 27, 2026
0 business days (counted)
Running total: 0 of ? biz days used
0d
▶ Clock Running
Status: Scheduled
Feb 27 → Feb 27, 2026
0 business days (counted)
Running total: 0 of ? biz days used
Created: Feb 27, 2026Completed: Feb 27, 2026
Show SLA Clock Detail (2 periods)
Period
Status
Clock
Biz Days
Running Total
Feb 27 → Feb 27
Created
▶ Running
0
0
Feb 27 → Feb 27
Scheduled
▶ Running
0
0
Dispatch0.0d
Coordinators0.0d
✗ SLA Missed
Dispatch
0.0 days
Coordinators
0.0 days
Created: Feb 27, 2026
Due: Dec 31, 2026
Completed: Feb 27, 2026 (307 days early)
📅
0.0 daysTotal Age
⏱️
0.0d in ScheduledLongest Stage
🔄
2 transitionsStatus Changes
✅
On timeTotal Delay
📦
0 orders, 0 quotesParts & Quotes
📝
1 linesWork Details
🏠
1 visitOn-Site Trips
📋
CoordinatorScheduling
AI Analysis
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Completed on schedule
Closed • 5 days old
✅
No IssuesWork order progressed without significant delays
SLA vs Actual Time by Status
Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Scheduled
0.0d / 2.0d SLA
💬 Activities, Notes & Communications
🔒Internal CSA Notes
Unused Guarantee Day
📅
No Credentialing
Feb 23, 2026 8:00am – 4:00pm
Work Order: WO-01354309
Location: Unused Guarantee Day
Address: 123 Street, Wilmington, OH 45177
Contact Name: Christina Marchand
Contact Phone: 603-296-5456
Contact Email: christina.marchand@philips.com
Use the link below to access your work order to Accept and Schedule your work.
https://csa.my.s
Timeline
📋
▶
5
Work Order Created Feb 27, 2:14 PM
Work Order Created → Status: Scheduled → Technician Assigned → Labor Added → Status: Completed