Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01354756 ↗ ServiceMax

PHILIPS HEALTHCARE • CSOL Services • PSM

📍 UK Healthcare- Chandler Hospital — 1000 S. Limestone St., Lexington KY, 40536

Mar 2, 2026 → Mar 3, 2026

✅ Completed
PSM
SLA Clock
Last business day of March 2026 · Target: Mar 31, 2026
✓ SLA Met (20 biz days early)
Active: 1 biz days
🕐 Clock stopped: Completed (Mar 3, 2026)
1d
▶ Clock Running
Status: Created
Mar 2 → Mar 3, 2026
1 business day (counted)
Running total: 1 of ? biz days used
Created: Mar 2, 2026 Completed: Mar 3, 2026
Coordinators 2.0d
✓ SLA Met
Coordinators
2.0 days
Created: Mar 2, 2026 Due: Dec 31, 2026 Completed: Mar 3, 2026 (303 days early)
📅
2.0 days Total Age
⏱️
2.0d in Scheduled Longest Stage
🔄
1 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
1 lines Work Details
🏠
1 visit On-Site Trips
📋
Coordinator Scheduling

AI Analysis

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Completed on schedule
Closed • 2 days old
🚨
Primary Delay 2.0 days stuck in "Scheduled"

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Scheduled
2.0d / 2.0d SLA

💬 Activities, Notes & Communications

🔒 Internal CSA Notes

Credentialing

Timeline

📋
Work Order Created Mar 2, 10:52 AM
Work Order: WO-01354756
Type: CSOL Services
Priority: PSM
⏱️
Labor Added Mar 3, 12:24 AM
Type: Labor
Status: Open
Qty: 2
✔️
Status: Completed by Danielle Corff Mar 3, 10:32 AM
From: Scheduled, Completed
To: Completed, Closed
Duration in Previous: 23h 39m, 0m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Closed
Priority
PSM
Type
CSOL Services
Branch
ERLA - PROD
Technician
Danielle Corff
Scheduled
Mar 3, 12:00 PM
Created
Mar 2, 10:52 AM
Invoice #
N/A

Work Details (1)

Name Type Status Qty Amount Date
WL-03127428 Labor Open 2 $70.00 Mar 3, 12:24 AM

Details