Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01354926 ↗ ServiceMax

GE HEALTHCARE • Preventive Maintenance • P5

📍 Southside Regional Medical Center — 200 Medical Park Blvd, Petersburg VA, 23805

Mar 2, 2026 → Mar 2, 2026

✅ Completed
P5
SLA Clock
5 business days from creation · Target: Mar 9, 2026
✓ SLA Met (4 biz days early)
Active: 1 biz days
Budget: 5 biz days
🕐 Clock stopped: Completed (Mar 3, 2026)
SLA Target
▶ Clock Running
Status: Created
Mar 2 → Mar 2, 2026
0 business days (counted)
Running total: 0 of 5 biz days used
0d
▶ Clock Running
Status: Ready for Scheduling
Mar 2 → Mar 2, 2026
0 business days (counted)
Running total: 0 of 5 biz days used
1d
▶ Clock Running
Status: Assigned
Mar 2 → Mar 3, 2026
1 business day (counted)
Running total: 1 of 5 biz days used
Created: Mar 2, 2026 Completed: Mar 3, 2026
Business Days Used 1 / 5
0 5d budget
Show SLA Clock Detail (3 periods)
Period Status Clock Biz Days Running Total
Mar 2 → Mar 2 Created ▶ Running 0 0 / 5
Mar 2 → Mar 2 Ready for Scheduling ▶ Running 0 0 / 5
Mar 2 → Mar 3 Assigned ▶ Running 1 1 / 5
Dispatch 0.0d
Coordinators 0.5d
Field Work 0.0d
✓ SLA Met
Dispatch
0.0 days
Coordinators
0.5 days
Field Work
0.0 days
Created: Mar 2, 2026 Due: Mar 9, 2026 Completed: Mar 3, 2026 (6 days early)
📅
0.5 days Total Age
⏱️
0.4d in Assigned Longest Stage
🔄
4 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
1 lines Work Details
📋
Coordinator Scheduling

AI Analysis

Powered by OpenAI
Generating AI analysis...
Completed on schedule
Closed • 2 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Ready for Scheduling
0.0d / 1.0d SLA
Assigned
0.4d / 0.5d SLA
Completed
0.0d / 1.0d SLA

💬 Activities, Notes & Communications

🔧 Work Performed
PM completed
🔍 Technician Findings
PM due
⚠️ Problem Description
Preventative Maintenance
📄 Description
Stryker 1115 Big Wheel Prime Series Stretcher

Timeline

📋
▶
2 Work Order Created Mar 2, 4:30 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Brandi Alvarez
From: Entered
To: Ready for Scheduling
Duration in Previous: 0m
👷
▶
2 Status: Assigned Mar 2, 4:52 PM
Status: Assigned → Technician Assigned
👷
Technician Assigned by Rhea Berry
Technician: Side Kick Technician
💵
▶
2 Expenses Added Mar 2, 8:11 PM
Expenses Added → Status: Completed
✔️
Status: Completed by Matthew Bateman
From: Assigned
To: Completed
Duration in Previous: 3h 22m
🏁
Status: Closed by Matthew Bateman Mar 2, 8:17 PM
From: Completed
To: Closed
Duration in Previous: 2m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Closed
Priority
P5
Type
Preventive Maintenance
Branch
N/A
Technician
Side Kick Technician
Scheduled
N/A
Created
Mar 2, 4:30 PM
Invoice #
N/A

Work Details (1)

Name Type Status Qty Amount Date
WL-03127085 Expenses Open 1 $0.00 Mar 2, 8:11 PM

Details