Work Order 360 View

Detailed work order timeline, KPIs, and analysis

← WO Overview

WO-01355476 ↗ ServiceMax

GE HEALTHCARE • Repair • P5

📍 ROPER HOSPITAL — 316 Calhoun Street, Charleston SC, 29401

Mar 4, 2026 → Mar 4, 2026

✅ Completed
P5
SLA Clock
5 business days from creation · Target: Mar 11, 2026
✓ SLA Met (5 biz days early)
Active: 0 biz days
Budget: 5 biz days
🕐 Clock stopped: Completed (Mar 4, 2026)
SLA Target
▶ Clock Running
Status: Created
Mar 4 → Mar 4, 2026
0 business days (counted)
Running total: 0 of 5 biz days used
0d
▶ Clock Running
Status: Ready for Scheduling
Mar 4 → Mar 4, 2026
0 business days (counted)
Running total: 0 of 5 biz days used
0d
▶ Clock Running
Status: Assigned
Mar 4 → Mar 4, 2026
0 business days (counted)
Running total: 0 of 5 biz days used
Created: Mar 4, 2026 Completed: Mar 4, 2026
Business Days Used 0 / 5
0 5d budget
Show SLA Clock Detail (3 periods)
Period Status Clock Biz Days Running Total
Mar 4 → Mar 4 Created ▶ Running 0 0 / 5
Mar 4 → Mar 4 Ready for Scheduling ▶ Running 0 0 / 5
Mar 4 → Mar 4 Assigned ▶ Running 0 0 / 5
Dispatch 0.0d
Coordinators 0.3d
✓ SLA Met
Dispatch
0.0 days
Coordinators
0.3 days
Created: Mar 4, 2026 Due: Mar 11, 2026 Completed: Mar 4, 2026 (7 days early)
📅
0.3 days Total Age
⏱️
0.2d in Assigned Longest Stage
🔄
3 transitions Status Changes
✅
On time Total Delay
📦
0 orders, 0 quotes Parts & Quotes
📝
4 lines Work Details
🏠
1 visit On-Site Trips
📋
Coordinator Scheduling

AI Analysis

Powered by OpenAI
Generating AI analysis...
Completed on schedule
Closed • 0 days old
✅
No Issues Work order progressed without significant delays

SLA vs Actual Time by Status

Actual (within SLA)
Actual (over SLA)
SLA Target
Entered
0.0d / 0.5d SLA
Ready for Scheduling
0.1d / 1.0d SLA
Assigned
0.2d / 0.5d SLA

💬 Activities, Notes & Communications

🔧 Work Performed
performed functional test on bed - found fowler link bolts loose - reset fowler link bracket - found power cord ground to be inop - replaced power cord - cycle tested unit - returned to service
🔍 Technician Findings
found bed in repair area with broken tag
⚠️ Problem Description
repair request head of bed function inop Sebzda, Matthew
📄 Description
Bed, Electric

Timeline

📋
▶
2 Work Order Created Mar 4, 2:34 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Sherry Reich
From: Entered
To: Ready for Scheduling
Duration in Previous: 0m
👷
▶
2 Status: Assigned Mar 4, 3:41 PM
Status: Assigned → Technician Assigned
👷
Technician Assigned by Abby Jinerson
Technician: Matthew Sebzda
⏱️
▶
2 4x Labor Added Mar 4, 4:59 PM
4x Labor Added → Status: Completed
✔️
Status: Completed by Matthew Sebzda
From: Assigned, Completed
To: Completed, Closed
Duration in Previous: 1h 22m, 0m

Bottlenecks

✅ No bottlenecks detected

🔗 Related Artifacts

No related artifacts

ℹ️ Work Order Details

Status
Closed
Priority
P5
Type
Repair
Branch
N/A
Technician
Matthew Sebzda
Scheduled
N/A
Created
Mar 4, 2:34 PM
Invoice #
N/A

Work Details (4)

Name Type Status Qty Amount Date
WL-03130378 Labor Open 2 $0.00 Mar 4, 4:59 PM
WL-03130379 Labor Open 1 $0.00 Mar 4, 4:59 PM
WL-03130380 Expenses Open 1 $0.00 Mar 4, 4:59 PM
WL-03130381 Travel Open 27 $0.00 Mar 4, 4:59 PM

Details