eBT Reports

Tech Placement & Utilization

Proximity scheduling efficiency — actual vs closest eligible technician

1,997

WOs Analyzed

12.9

Median Δ Distance (mi)

90.1

P75 Δ Distance

293.5

P90 Δ Distance

33.2%

Outlier Rate (>50mi)

664

Outlier WOs

160,124

Avoidable Miles

Executive Summary Coordinator Leaderboard Outlier Queue Data Quality

Coordinator Efficiency Leaderboard

#	Coordinator	WO Count	Avg Δ Distance	Median Δ	P75 Δ	Avg Actual Dist	Outlier Rate	Outlier WOs
1	Melissa Owens	1997	80.2 mi	12.9	90.1	120.9 mi	33.2%	664