Detailed work order timeline, KPIs, and analysis
PLANNED PARENTHOOD OF GREATER NEW YORK • Removal • PC
📍 UTICA PLANNED PARENTHOOD — 1424 GENESEE STREET, UTICA NY, 13502
Feb 3, 2025 → Sep 5, 2025
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Feb 3 → Feb 3 | Created | ▶ Running | 0 | 0 |
| Feb 3 → May 16 | On Hold | ▶ Running | 73 | 73 |
| May 16 → May 16 | Ready for Scheduling | ▶ Running | 0 | 73 |
| May 16 → May 29 | Assigned | ▶ Running | 8 | 81 |
| May 29 → May 30 | Scheduled | ▶ Running | 1 | 82 |
| May 30 → May 30 | Tech On Site | ▶ Running | 0 | 82 |
| May 30 → May 30 | Reschedule | ▶ Running | 0 | 82 |
| May 30 → May 30 | Completed | ▶ Running | 0 | 82 |
| May 30 → May 30 | Closed | ▶ Running | 0 | 82 |
| May 30 → Jun 2 | Incomplete | ▶ Running | 1 | 83 |
| Jun 2 → Aug 25 | On Hold | ▶ Running | 58 | 141 |
| Aug 25 → Aug 25 | Reschedule | ▶ Running | 0 | 141 |
| Aug 25 → Aug 26 | Assigned | ▶ Running | 1 | 142 |
| Aug 26 → Sep 5 | Scheduled | ▶ Running | 7 | 149 |
| Sep 5 → Sep 5 | Tech On Site | ▶ Running | 0 | 149 |
11.13.25 Ycampos - Per meeting with Scott, placing in Billing Review for him to review and reconcile all WO statuses.
10/29 SBerry: All future work will be placed on new WO
Placing in BR for Scott Berry review
8/26 KSmith -- Scheduled for 9/5 with Aubrey on WO-01299384
8/25 KSmith -- Sent email to schedule for 9/5 on WO-01299384
6/4 KSmith -- Let Aubrey know unit is no longer available and will reach out once they become available
6/4 SBerry: This WO shouldn't be scheduled. New label is needed for tech to return loaner to Wilmington as loaner isn't working
6/4 KSmith -- Scheduled for Friday with Aubrey
6/4 KSmith -- Sent email to Aubrey to schedule for Friday
6/4 KSmith -- Tracking shows delivery on 6/5
6/2 KFricke - Shipping labels for the Utica Trophon (and EMSAR's loaner) were emailed to tech, BThompson, today and attached to this WO.
05/29 MSajib. POC Aubrey Capararo confirmed the date 05/30. See more WO-01244261
05/29 MSajib. POC responded and working on dates for the technician to come
05/28 MSajib. Called but no answer. Left a vm and sent an email to POC to schedule the tech visit. See more WO-01244261
5/22/25 RCook- Emailed Aubrey to schedule for 5/30/25. Arrival time between 9-11AM. Waiting for confirmation. See logged email on WO-01244261
5/22/25 RCook- Called site to schedule could not get through prompts. See logged call on WO-01244261
5/22/25 RCook- Per SBerry go ahead and move forward with scheduling this service after Ithaca pickup.
5/19/25 RCook- Per MBateman on ASC call one of the loaners at the Ithaca site is not working. Spoke with SBerry and he states he is looking into this and will advise on how to proceed.
5/19 SBerry: Shipping label attached
05/16 MSajib. Called but no answer. Left a vm and sent an email to POC to schedule the tech visit. See more WO-01273688
Note: Working with SUP Matt to comes with a plan for removal and delivery
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-02926645 | Labor | Open | 1 | $0.00 | Sep 5, 1:25 PM |
| WL-02926646 | Travel | Open | 42 | - | Sep 5, 1:25 PM |
| WL-02926653 | Labor | Open | 0.5 | $862.50 | Sep 5, 1:34 PM |