Detailed work order timeline, KPIs, and analysis
Western NY Department of Developmental Disabilities • Preventive Maintenance • PSM
📍 Cheektowaga Community Home — 23 Heritage Ct, Cheektowaga NY, 14225
Mar 6, 2025 → Oct 2, 2025
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Mar 6 → Mar 6 | Created | ▶ Running | 0 | 0 |
| Mar 6 → May 2 | Ready for Release | ⏸ Paused | 41 | — |
| May 2 → May 6 | Ready for Scheduling | ▶ Running | 2 | 2 |
| May 6 → Jun 11 | Assigned | ▶ Running | 25 | 27 |
| Jun 11 → Jul 2 | Scheduled | ▶ Running | 14 | 41 |
| Jul 2 → Aug 27 | On Hold | ▶ Running | 39 | 80 |
| Aug 27 → Sep 22 | Ready for Scheduling | ▶ Running | 17 | 97 |
| Sep 22 → Sep 22 | Assigned | ▶ Running | 0 | 97 |
| Sep 22 → Sep 25 | Scheduled | ▶ Running | 3 | 100 |
| Sep 25 → Sep 25 | Tech Off Site | ▶ Running | 0 | 100 |
| Sep 25 → Oct 1 | Reschedule | ▶ Running | 4 | 104 |
| Oct 1 → Oct 1 | On Hold | ▶ Running | 0 | 104 |
| Oct 1 → Oct 2 | Reschedule | ▶ Running | 1 | 105 |
**Please close and bill Wait Time**
10/6/25 DPatton - Is this trip billable? --> Advised to close WO "as is" until lifts can be located.
10/2 KSmith -- Chatter reminder to FSE to close this WO out
10/1 KSmith -- Chatter from Dylan this WO can be closed out and billed as is. Chattered FSE to close WO out today
10/1 KSmith -- Chatter from Dylan this can be placed on hold until they sort out the lifts and what should be done with this WO
10/1 KSmith -- Dylan is checking into this one, regarding the lifts
9/30 KSmith -- Teams message to Shawn to check on this one. No lifts onsite per POC, should WO be closed out?
9/25 EForster: Staff indicated no lifts in use. Do not know where the lifts are. Have never seen them. Only celling rails present. Have not seen lifts in the 2 years she's been here.
9/22 KSmith -- Scheduled for Thursday with house supervisor. Supervisor is in on Monday/Thursdays
9/16 KSmith -- Site supervisor was not in. Advised they would be back tomorrow.
8/28 KSmith -- Site supervisor was not in yet. Advised to call back tomorrow
08/27/2025 DNakoff - WO being released from on hold per conversation with Joe Whalen, Megan Allen, and Shawn Rogers. Technician aware of service expectations and PM documentation required. Due date updated.
7/1 KSmith -- Teams message from Shawn to place site on hold. Joe W is working to develop/implement a training program for all Western NY DD locations.
6/11 KSmith -- Scheduled for 7/9 with site supervisor. 12pm-2pm
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-02949737 | Labor | Open | 0.33333333333333 | $0.00 | Sep 25, 6:40 PM |
| WL-02949738 | Labor | Open | 0.5 | $74.50 | Sep 25, 6:40 PM |
| WL-02949739 | Labor | Open | 1.8333333333333 | $0.00 | Sep 25, 6:40 PM |
| WL-02949740 | Travel | Open | 14 | - | Sep 25, 6:40 PM |
| WL-02949741 | Travel | Open | 72 | - | Sep 25, 6:40 PM |
| WL-02949742 | Expenses | Open | 1 | $0.00 | Sep 25, 6:40 PM |