10/24/25 RCook- Emailed Diana advising arrival time for 10/27 and 10/29 has change to between 9AM-12PM due to repairs.
10/3 MOwens Diana replied back that 10/27-10/31 works to complete the inspections between 9-5.
10/3 MOwens Received Email from Diana Zockoll today. Replied back letting her know the week of 10/27 is available to schedule the inspection visit.
10/1 MOwens No response back from Andrew at this location about scheduling. Sent chatter to SBerry.
9/30 MOwens Sent another email to Andrew requesting good date to schedule the inspection visit.
9/25 MOwens Called to speak to Andrew. Left a vm for him to call back about scheduling the inspection visit.
9/10 MOwens Sent an email to Andrew asking for an update on scheduling during the week of 9/22.
9/4 MOwens Called and spoke to Andrew. Offered the week of 9/22 to schedule the inspection using Phil and Brian. Andrew will call back to confirm if this week will work.
🔧Work Performed
INSPECTION ON 516 ITEMS; EMAILED REPORT ; EBT SYNC ISSUES
🔍Technician Findings
READY FOR INSPECTION
⚠️Problem Description
Inspection: Semi-Annual Electrical Safety Test And Calibration Service
526pcs
https://www.ebiotrack.com/inspection.php?iid=28563
📧
Email: Request for service at DPW Wernersville - EMSAR
Completed Oct 24, 2025
To: dzockoll@pa.gov
CC: mowens@emsar.com
BCC: rhea.cook@emsar.com
Attachment: --none--
Subject: Request for service at DPW Wernersville - EMSAR
Body:
Hi Diana,
I am reaching out regarding the inspection we have scheduled for next week. I just wanted to let you know that the arrival time for 10/27 and 10/29 will be a little later than planned. His new arrival time for both days will be between 9AM-12PM. Please let me know if you have any questions or concerns.
Thank you,
Rhea Cook
Account
📧
Email:RE: [External] RE: annual inspections Ref{00DA.93zU:500VU.ZYgbq} WO-01286521 DPW Wernersville PA
Completed Oct 6, 2025
From: mowens@emsar.com
To: dzockoll@pa.gov
Starting on 10/27 thru the week until my tech chris Galasso is finished. Can he each day between 9-5?
From: Zockoll, Diana <dzockoll@pa.gov>
Sent: Friday, October 3, 2025 4:08 PM
To: Melissa Owens <mowens@emsar.com>
Subject: RE: [External] RE: annual inspections Ref{00DA.93zU:500VU.ZYgbq} WO-01286521 DPW Wernersville PA
That would work fine. Please let me know the date when you have narrowed it down.
Thanks, Diana Zockoll,
📧
Email:RE: annual inspections Ref{00DA.93zU:500VU.ZYgbq} WO-01286521 DPW Wernersville PA
Completed Oct 3, 2025
From: mowens@emsar.com
To: dzockoll@pa.gov
Cc: matthew.bateman@emsar.com
Diana
I have the week 10/27 to schedule if this will work for you.
Thanks
Melissa Owens
EMSAR Service Coordinator
803-791-1259
From: Melissa Owens
Sent: Friday, October 3, 2025 10:23 AM
To: 'dzockoll@pa.gov' <dzockoll@pa.gov>
Cc: Matthew Bateman <matthew.bateman@emsar.com>
Subject: RE: annual inspections Ref{00DA.93zU:500VU.ZYgbq}
Diana
Thanks for reaching out. I had
📧
Email:RE: [External] DPW Wernersville Annual Tagged Medical Equipment Inspection
Completed Sep 30, 2025
From: mowens@emsar.com
To: arabuck@pa.gov
Andrew
Have you found out when would be a good week coming up to schedule the inspection service ? Please call or respond back to let me know.
Thanks
Melissa
From: Melissa Owens
Sent: Thursday, September 11, 2025 9:20 AM
To: Rabuck, Andrew <arabuck@pa.gov>
Subject: RE: [External] DPW Wernersville Annual Tagged Medical Equipment Inspection
I looked back at the history to see when the last semi annual inspection was complete
📋
Outbound to +16106704130
Completed Sep 25, 2025
Called to speak to Andrew. Left a vm for him to call back about scheduling the inspection visit.
📧
Email:DPW Wernersville Annual Tagged Medical Equipment Inspection
Completed Sep 10, 2025
From: mowens@emsar.com
To: arabuck@pa.gov
Andrew
We spoke back on 9/4 and you were going to check if the week of 9/22 works to schedule the inspection visit. Do you have an update on scheduling the inspection visit? Please respond or call to let me know.
Thanks
Melissa Owens
Account Service Coordinator
East District
mowens@emsar.com<mailto:mowens@emsar.com>
www.emsar.com<http://www.emsar.com/>
803-791-1259
[facebook logo-small]<https://www.facebook.com/emsarinc> [twitter-icon] <http
📋
Outbound to +16106704130
Completed Sep 4, 2025
Called and spoke to Andrew. Offered the week of 9/22 to schedule the inspection using Phil and Brian. Andrew will call back to confirm if this week will work.
Oct 1, 2025 9:52am
@Scott Berry No response back from POC at this location about scheduling the inspection visit
Work Order: WO-01286521
Account: DPW Wernersville
Customer Case Number:
Location: DPW Wernersville - EMSAR
Address: 160 Main Street, Wernersville, PA 19565
Manufacturer:
Model #:
Serial #:
Contact Name: Andrew Rabuck
Contact Phone: 610.670.4130
Contact Email: arabuck@pa.gov
Due Date: 9/30/2025
S
Timeline
📞
Case Linked Jul 6, 7:00 AM
Case Number:00508028
Subject:eBiotrack - Automated New Inspection Created