Performed annual inspection.
Replaced 2 overlay keypads on HealthOMeters
🔍Technician Findings
All units working upon arrival.
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
Equip: 107
https://www.ebiotrack.com/inspection.php?iid=28594
📅
WO-01286776 - Inspection - Burton - Oak Street Health - Burton, MI
Oct 2, 2025 8:00am – 5:00pm
Work Order: WO-01286776
Account: Oak Street Health
Customer Case Number:
Location: Oak Street Health - Burton, MI
Address: 3525 Saginaw Rd, Burton, MI 48529
Manufacturer:
Model #:
Serial #:
Contact Name: Jennifer Coleman
Contact Phone: 810.241.2445
Contact Email: jennifer.coleman@oakstreethealth
Timeline
📞
Case Linked Jul 8, 7:00 AM
Case Number:00508423
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Jul 8, 10:17 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by John Rolston
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳3.0 business days
👷
▶
2
Technician Assigned Jul 10, 5:08 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Charles Ramen
From:Ready for Scheduling
To:Assigned
Duration in Previous:2d 6h
🚨38.7 business days
🗓️
▶
2
Status: Scheduled Sep 3, 6:50 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Jonathan Kuehl
Scheduled For:2025-09-11T12:00:00.000+0000
⏳4.0 business days
📅
Dispatch Scheduled by Jonathan KuehlSep 8, 3:36 PM
Scheduled For:2025-09-23T12:00:00.000+0000
🚨11.0 business days
📅
Dispatch Scheduled by Jonathan KuehlSep 22, 5:55 PM
Scheduled For:2025-10-02T12:00:00.000+0000
⚠️8.7 business days
🔧
Status: Tech On Site by Jonathan KuehlOct 2, 7:37 AM
From:Scheduled
To:Tech On Site
Duration in Previous:29d 0h
🚗
Status: Tech Off Site by Jonathan KuehlOct 2, 2:40 PM
From:Tech On Site
To:Tech Off Site
Duration in Previous:7h 3m
✔️
▶
2
Status: Completed Oct 2, 5:00 PM
Status: Completed → 6x Parts Added
🔩
6x Parts Added
Type:Parts, Labor, Travel
Status:Open
Qty:2, 1.75, 7.05, 2.1, 110, 111
🏁
Status: Closed by Jonathan KuehlOct 2, 5:05 PM
From:Completed
To:Closed
Duration in Previous:5m
⏳2.9 business days
📄
Status: Ready to Bill by Diane PattonOct 6, 10:32 AM
From:Closed
To:Ready to Bill
Duration in Previous:3d 17h
🚨19.0 business days
📨
Status: Invoice Pending by Diane PattonOct 31, 3:55 PM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:25d 5h
💰
Status: Invoiced by Diane PattonOct 31, 4:03 PM
From:Invoice Pending
To:Invoiced
Duration in Previous:7m
⏳2.0 business days
🧾
Invoice Created Nov 3, 11:32 AM
Invoice Number:SM-245414
Bottlenecks
Ready for Scheduling
Duration: 3.0 business days (threshold: 1.0 business days)
Exceeded by 2.0 business days
Assigned
Duration: 38.4 business days (threshold: 4.0 business hours)
Exceeded by 37.9 business days
Scheduled
Duration: 22.0 business days (threshold: 2.0 business days)
Exceeded by 20.0 business days
Closed
Duration: 2.4 business days (threshold: 1.0 business days)
Exceeded by 1.4 business days
Ready to Bill
Duration: 19.0 business days (threshold: 1.0 business days)