Detailed work order timeline, KPIs, and analysis
Oak Street Health • Inspection • PSM
📍 Oak Street Health - Walnut Hills, OH — 1431 Wayne Ave, Dayton OH, 45410
Jul 8, 2025 → Oct 3, 2025
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Jul 8 → Jul 8 | Created | ▶ Running | 0 | 0 |
| Jul 8 → Jul 10 | Ready for Scheduling | ▶ Running | 2 | 2 |
| Jul 10 → Sep 10 | Assigned | ▶ Running | 43 | 45 |
| Sep 10 → Sep 10 | Entered | ▶ Running | 0 | 45 |
| Sep 10 → Sep 25 | On Hold | ▶ Running | 11 | 56 |
| Sep 25 → Sep 25 | Ready for Scheduling | ▶ Running | 0 | 56 |
| Sep 25 → Sep 25 | Assigned | ▶ Running | 0 | 56 |
| Sep 25 → Oct 3 | Scheduled | ▶ Running | 6 | 62 |
| Oct 3 → Oct 4 | Tech On Site | ▶ Running | 0 | 62 |
9/25/2025 CRamen spoke with Kim 937-266-7301 and scheduled for Friday 10/3/2025 with arrival between 8-10am. Facility closes at 5. Kim will be on-site that day if needed 937-266-7301. No special access requirements. Was just removed from being on-hold today due to contact issues
9/25/2025 Spoke with Katie 937-4056719 and she said to call Kimberly @937-266-7301
9/25 SBerry: Confirmed contact and added secondary contact; moved WO to RFS9/10/25 RCook- Escalating WO to account manager due to contact issues.
9/5/2025 CRamen left a vm for a returned call to schedule.
9/4/2025 CRamen Logged email requesting Thursday 9/18/2025 with an arrival window between 8-10am. Placeholder set
8/28/2025 CRamen left a vm 937-657-9099 for a returned call to schedule.
8/27/2025 CRamen left a vm after being hung up on first call to return call to schedule for Thursday 9/4/2025 between 8-10am.
8/27/25 RCook- Chattered: @Scott Berry I received an email from Kelly Shelly stating she is not the contact for this site. The correct contact is Kimberly Bond kimberly.bond2@oakstreethealth.com Can you please update the contact in SMX and EBT? Thank you!
8/27/25 RCook- Emailed Kimberly Bond to schedule. See logged email.
8/27/25 RCook- Received email from Kelly Shelly stating: Hi everyone. I'm not the site contact for any of the Oak Street Health locations. I am the Interim Department Lead for the OSH Facilities Team after Pryce Williams left the company earlier this year.
The new Practice Manager for Walnut Hills is Kimberly Bond. kimberly.bond2@oakstreethealth.com
8/26/25 RCook- Emailed Kelly Shelly to schedule. See logged email.
8/26/25 RCook- LM with Kelly Shelly to schedule.
8/22/2025 CRamen logged email requesting Tuesday 9/2/2025 with an arrival window between 8-10am. Placeholder set
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-02958827 | Travel | Open | 104 | - | Oct 3, 10:16 AM |
| WL-02958828 | Travel | Open | 104 | - | Oct 3, 10:16 AM |
| WL-02958829 | Labor | Open | 1.8 | $0.00 | Oct 3, 10:17 AM |
| WL-02960011 | Labor | Open | 5.2833333333333 | $2,532.20 | Oct 3, 11:18 PM |
| WL-02960012 | Labor | Open | 1.75 | $0.00 | Oct 3, 11:18 PM |