8/22/2025 CRamen Logged email confirming Monday 9/8/2025 with an arrival window between 8-10am
8/22/2025 CRamen Logged email requesting Monday 9/8/2025 with an arrival window between 8-10am. Placeholder set
🔧Work Performed
performed inspection on 96 devices. Replaced batteries as needed. Units tested and returned to service.
🔍Technician Findings
inspection needed
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
101 Pcs
https://www.ebiotrack.com/inspection.php?iid=28630
📧
Email:Re: [EXTERNAL] EMSAR Request for service at Oak Street Health - Crown Point, OH (Email to schedule service)
Completed Aug 22, 2025
From: william.conley@oakstreethealth.com
To: cramen@emsar.com
This works for me!
Dakota Conley, MBA| Practice Manager | Crown Point
Cell Phone: 312-882-2279 | https://protect.checkpoint.com/v2/r01/___www.oakstreethealth.com___.YzJ1OmVtc2FyMTpjOm86ZDAxYzZlNGJiMTIwZDZiODI4YTBkMTJjYjE4ZThhMjQ6NzoyZTQ0OjcxMmE0NDg5Mjk4YTVjZjhkMDM2NDdlNGY2Mjk5MGY1ZmMzNTlmZDkyODhhMjI1ZTIxMTgxNjBkMDlkZWEzOTA6dDpUOkY<https://protect.checkpoint.com/v2/r01/___http://www.oakstreethealth.com/___.YzJ1OmVtc2FyMTpjOm86ZDAxYzZlN
📧
Email: EMSAR Request for service at Oak Street Health - Crown Point, OH (Email to schedule service)
Completed Aug 22, 2025
To: william.conley@oakstreethealth.com
CC:
BCC: cramen@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Oak Street Health - Crown Point, OH (Email to schedule service)
Body:
Hi Dakota Conley,
I hope you’re doing well. I’m reaching out to schedule a service appointment for Annual Equipment Electrical Safety Test And Calibration Service
101 Pcs
Here’s the location information we have on file:
Location:
Oak Street Health - Crown Point, OH
4271 W Third St
Dayton, OH 454
📅
WO-01290845 - Inspection - Dayton - Oak Street Health - Crown Point, OH
Sep 8, 2025 9:00am – 5:00pm
Work Order: WO-01290845
Account: Oak Street Health
Customer Case Number:
Location: Oak Street Health - Crown Point, OH
Address: 4271 W Third St, Dayton, OH 45417
Manufacturer:
Model #:
Serial #:
Contact Name: Dakota Conley
Contact Phone: 4194634049
Contact Email: william.conley@oakstreethealth.c
Timeline
📞
Case Linked Jul 9, 7:00 AM
Case Number:00508879
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
Work Order Created Jul 9, 2:56 PM
Work Order:WO-01290845
Type:Inspection
Priority:PSM
📅
Status: Ready for Scheduling by Kimberly HardisonJul 9, 3:02 PM
From:Entered
To:Ready for Scheduling
Duration in Previous:5m
⏳2.0 business days
👷
▶
2
Technician Assigned Jul 10, 5:13 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Charles Ramen
From:Ready for Scheduling
To:Assigned
Duration in Previous:1d 2h
🚨31.8 business days
🗓️
▶
2
Status: Scheduled Aug 22, 6:03 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Charles Ramen
Scheduled For:2025-09-08T13:00:00.000+0000
🚨10.7 business days
🔧
Status: Tech On Site by Jordan MoceriSep 8, 8:52 AM
From:Scheduled
To:Tech On Site
Duration in Previous:16d 14h
🔩
▶
2
6x Parts Added Sep 8, 9:54 PM
6x Parts Added → Status: Completed
✔️
Status: Completed by Jordan Moceri
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:13h 2m, 0m
📄
▶
2
Status: Ready to Bill Sep 9, 12:52 PM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
⏳4.0 business days
🧾
Invoice Created Sep 14, 10:40 PM
Invoice Number:SM-240391
Bottlenecks
Ready for Scheduling
Duration: 1.6 business days (threshold: 1.0 business days)
Exceeded by 5.0 business hours
Assigned
Duration: 31.3 business days (threshold: 4.0 business hours)
Exceeded by 30.8 business days
Scheduled
Duration: 10.2 business days (threshold: 2.0 business days)
Exceeded by 8.2 business days
Tech On Site
Duration: 1.2 business days (threshold: 1.0 business days)