8/29/25 CRamen- Email from Brittney Martin confirming schedule for : Shady Spring Elementary School-Based Clinic- WO-01292918-Sept 15th 2025-Arrival time between 11AM-1PM
8/25/25 RCook- Emailed Eric Treadway to schedule for : Shady Spring Elementary School-Based Clinic- WO-01292918-Sept 15th 2025-Arrival time between 11AM-1PM
Shady Spring Middle School-Based Clinic- WO-01292928-Sept 15th 2025- Arrival time between 12-2PM
Ridgeview Elementary School-Based Clinic- WO-01292929-Sept 15th 2025-Arrival time between 1-3PM.
Liberty High School-WO-01292930-Sept 15th 2025-Arrival time between 3-4:30PM (If this is too late in the day we can schedule for Sept 16th-Arrival time between 8-10AM)
See logged email on WO-01292930
8/25/25 RCook- Spoke with Eric, asked if he would like me to send one email with all WV inspections due in Sept to schedule, he states yes. Send him an email and he will let us know if the dates and times for each site works. See logged call on WO-01292930
8/22/2025 CRamen Logged email requesting Monday 9/15/2025 with an arrival window between 2-3pm. Placeholder set
🔧Work Performed
performed inspection completed on 9 devices
🔍Technician Findings
Inspection needed
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
Equip: 9
https://www.ebiotrack.com/inspection.php?iid=28826
📞
Call
Completed Aug 25, 2025
8/25/25 RCook- Spoke with Eric, asked if he would like me to send one email with all WV inspections due in Sept to schedule, he states yes. Send him an email and he will let us know if the dates and times for each site works. See logged call on WO-01292930
📧
Email
Completed Aug 25, 2025
8/25/25 RCook- Emailed Eric Treadway to schedule for : Shady Spring Elementary School-Based Clinic- WO-01292918-Sept 15th 2025-Arrival time between 11AM-1PM
Shady Spring Middle School-Based Clinic- WO-01292928-Sept 15th 2025- Arrival time between 12-2PM
Ridgeview Elementary School-Based Clinic- WO-01292929-Sept 15th 2025-Arrival time between 1-3PM.
Liberty High School-WO-01292930-Sept 15th 2025-Arrival time between 3-4:30PM (If this is too late in the day we can schedule for
📧
Email: EMSAR Request for service at Shady Spring Middle School-Based Clinic (Email to schedule service)
Completed Aug 22, 2025
To: etreadway@accesshealthwv.com
CC:
BCC: cramen@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Shady Spring Middle School-Based Clinic (Email to schedule service)
Body:
Hi Eric Treadway,
I hope you’re doing well. I’m reaching out to schedule a service appointment for Annual Equipment Electrical Safety Test And Calibration Service
Equip: 9
Here’s the location information we have on file:
Location:
Shady Spring Middle School-Based Clinic
500 Flat Top Road
Shady
📅
WO-01292928 - Inspection - Shady Spring - Shady Spring Middle School-Based Clinic
Sep 15, 2025 12:00pm – 1:00pm
Work Order: WO-01292928
Account: Access Health - WV
Customer Case Number:
Location: Shady Spring Middle School-Based Clinic
Address: 500 Flat Top Road, Shady Spring, WV 25918
Manufacturer:
Model #:
Serial #:
Contact Name: Eric Treadway
Contact Phone: 304-573-8474
Contact Email: etreadway@accessh
Timeline
📞
Case Linked Jul 19, 1:00 AM
Case Number:00511930
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
⏳1.0 business days
📋
▶
2
Work Order Created Jul 21, 9:18 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by John Rolston
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Jul 21, 4:24 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Charles Ramen
From:Ready for Scheduling
To:Assigned
Duration in Previous:7h 5m
🚨29.9 business days
🗓️
▶
2
Status: Scheduled Aug 29, 10:35 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Charles Ramen
Scheduled For:2025-09-15T16:00:00.000+0000
🚨11.0 business days
🔧
Status: Tech On Site by Jordan MoceriSep 15, 1:20 PM
From:Scheduled
To:Tech On Site
Duration in Previous:17d 2h
⏱️
3x Labor Added Sep 15, 1:41 PM
Type:Labor, Travel
Status:Open
Qty:0.16666666666667, 0.4
✔️
▶
2
Status: Completed Sep 15, 2:18 PM
Status: Completed → Status: Closed
🏁
Status: Closed by Jordan Moceri
From:Completed
To:Closed
Duration in Previous:1m
⏳2.0 business days
📄
▶
2
Status: Ready to Bill Sep 16, 5:23 PM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:0m
⏳3.8 business days
🧾
Invoice Created Sep 21, 10:51 AM
Invoice Number:SM-241152
Bottlenecks
Assigned
Duration: 29.4 business days (threshold: 4.0 business hours)
Exceeded by 28.9 business days
Scheduled
Duration: 11.0 business days (threshold: 2.0 business days)
Exceeded by 9.0 business days
Closed
Duration: 1.7 business days (threshold: 1.0 business days)