8/29/25 CRamen- Email from Brittney Martin confirming schedule for : Shady Spring Elementary School-Based Clinic- WO-01292918-Sept 15th 2025-Arrival time between 11AM-1PM
8/25/25 RCook- Emailed Eric Treadway to schedule for : Shady Spring Elementary School-Based Clinic- WO-01292918-Sept 15th 2025-Arrival time between 11AM-1PM
Shady Spring Middle School-Based Clinic- WO-01292928-Sept 15th 2025- Arrival time between 12-2PM
Ridgeview Elementary School-Based Clinic- WO-01292929-Sept 15th 2025-Arrival time between 1-3PM.
Liberty High School-WO-01292930-Sept 15th 2025-Arrival time between 3-4:30PM (If this is too late in the day we can schedule for Sept 16th-Arrival time between 8-10AM)
See logged email on WO-01292930
8/25/25 RCook- Spoke with Eric, asked if he would like me to send one email with all WV inspections due in Sept to schedule, he states yes. Send him an email and he will let us know if the dates and times for each site works. See logged call on WO-01292930
8/22/2025 CRamen Logged email requesting Tuesday 9/16/2025 with an arrival window between 8-9am. Placeholder set
🔧Work Performed
performed inspection on 12 devices.
🔍Technician Findings
inspection needed
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
Equip: 10
https://www.ebiotrack.com/inspection.php?iid=28828
📧
Email:Re: Request for service for Access Health-WV
Completed Aug 29, 2025
From: bmartin@accesshealthwv.com
To: cramen@emsar.com
Cc: etreadway@accesshealthwv.com, mbatchelor@accesshealthwv.com
Good morning, Chuck,
I spoke with our school-based providers regarding your proposed inspection dates and times. They will all work except for Liberty, which will need to be on the 16th with an arrival time between 8:00am-10:00am.
Shady Spring Elementary School-Based Clinic- WO-01292918-Sept 15th 2025-Arrival time between 11AM-1PM
Shady Spring Middle School-Based Clinic- WO-01292
📞
Call
Completed Aug 25, 2025
8/25/25 RCook- Spoke with Eric, asked if he would like me to send one email with all WV inspections due in Sept to schedule, he states yes. Send him an email and he will let us know if the dates and times for each site works. See logged call on WO-01292930
📧
Email
Completed Aug 25, 2025
8/25/25 RCook- Emailed Eric Treadway to schedule for : Shady Spring Elementary School-Based Clinic- WO-01292918-Sept 15th 2025-Arrival time between 11AM-1PM
Shady Spring Middle School-Based Clinic- WO-01292928-Sept 15th 2025- Arrival time between 12-2PM
Ridgeview Elementary School-Based Clinic- WO-01292929-Sept 15th 2025-Arrival time between 1-3PM.
Liberty High School-WO-01292930-Sept 15th 2025-Arrival time between 3-4:30PM (If this is too late in the day we can schedule for
📧
Email: EMSAR Request for service at Ridgeview Elementary School-Based Clinic (Email to schedule service)
Completed Aug 22, 2025
To: etreadway@accesshealthwv.com
CC:
BCC: cramen@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Ridgeview Elementary School-Based Clinic (Email to schedule service)
Body:
Hi Eric Treadway,
I hope you’re doing well. I’m reaching out to schedule a service appointment for Annual Equipment Electrical Safety Test And Calibration Service
Equip: 10
Here’s the location information we have on file:
Location:
Ridgeview Elementary School-Based Clinic
388 Tank Hill Road
Crab
Work Order: WO-01292929
Account: Access Health - WV
Customer Case Number:
Location: Ridgeview Elementary School-Based Clinic
Address: 388 Tank Hill Road, Crab Orchard, WV 25827
Manufacturer:
Model #:
Serial #:
Contact Name: Eric Treadway
Contact Phone: 304-573-8474
Contact Email: etreadway@acces
Timeline
📞
Case Linked Jul 19, 1:00 AM
Case Number:00511931
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
⏳1.0 business days
📋
▶
2
Work Order Created Jul 21, 9:20 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by John Rolston
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Jul 21, 4:24 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Charles Ramen
From:Ready for Scheduling
To:Assigned
Duration in Previous:7h 4m
🚨29.9 business days
🗓️
▶
2
Status: Scheduled Aug 29, 10:37 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Charles Ramen
Scheduled For:2025-09-15T18:00:00.000+0000
🚨11.0 business days
🔧
Status: Tech On Site by Jordan MoceriSep 15, 2:14 PM
From:Scheduled
To:Tech On Site
Duration in Previous:17d 3h
⏱️
▶
2
7x Labor Added Sep 15, 11:11 PM
7x Labor Added → Status: Completed
✔️
Status: Completed by Jordan Moceri
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:8h 58m, 0m
⏳2.1 business days
📄
Status: Ready to Bill by Diane PattonSep 17, 2:18 PM
From:Closed, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:1d 15h, 0m
⏳3.0 business days
🧾
Invoice Created Sep 21, 10:51 AM
Invoice Number:SM-241223
Bottlenecks
Assigned
Duration: 29.4 business days (threshold: 4.0 business hours)
Exceeded by 28.9 business days
Scheduled
Duration: 11.0 business days (threshold: 2.0 business days)
Exceeded by 9.0 business days
Tech On Site
Duration: 1.1 business days (threshold: 1.0 business days)
Exceeded by 1.0 business hours
Closed
Duration: 2.0 business days (threshold: 1.0 business days)