8/25/25 RCook- Emailed Eric Treadway to schedule for : Shady Spring Elementary School-Based Clinic- WO-01292918-Sept 15th 2025-Arrival time between 11AM-1PM
Shady Spring Middle School-Based Clinic- WO-01292928-Sept 15th 2025- Arrival time between 12-2PM
Ridgeview Elementary School-Based Clinic- WO-01292929-Sept 15th 2025-Arrival time between 1-3PM.
Liberty High School-WO-01292930-Sept 15th 2025-Arrival time between 3-4:30PM (If this is too late in the day we can schedule for Sept 16th-Arrival time between 8-10AM)
See logged email on WO-01292930
8/25/25 RCook- Spoke with Eric, asked if he would like me to send one email with all WV inspections due in Sept to schedule, he states yes. Send him an email and he will let us know if the dates and times for each site works. See logged call on WO-01292930
8/22/2025 CRamen Logged email requesting Tuesday 9/16/2025 with an arrival window between 11-12. Placeholder set
🔧Work Performed
performed inspection on 11 devices.
🔍Technician Findings
inspection needed
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
Equip: 10
https://www.ebiotrack.com/inspection.php?iid=28829
📧
Email:Re: Request for service for Access Health-WV
Completed Aug 29, 2025
From: bmartin@accesshealthwv.com
To: cramen@emsar.com
Cc: etreadway@accesshealthwv.com, mbatchelor@accesshealthwv.com
No, no one will be there that late in the day. If you can start earlier on the 15th you might be able to get to all 4 in the same day.
From: Chuck Ramen <cramen@emsar.com>
Date: Friday, August 29, 2025 at 10:29 AM
To: Brittany Martin <bmartin@accesshealthwv.com>
Cc: Eric Treadway <etreadway@accesshealthwv.com>, Michael Batchelor <mbatchelor@accesshealthwv.com>
Subject: Re: Reques
📧
Email: Request for service for Access Health-WV
Completed Aug 25, 2025
To: etreadway@accesshealthwv.com
CC: cramen@emsar.com
BCC: rhea.cook@emsar.com
Attachment: --none--
Subject: Request for service for Access Health-WV
Body:
Hi Eric,
Thank you for taking my call today. I have listed each location that we have open for inspections for Sept below along with the offered dates and times. Please let me know if these dates and times work for these facilities.
Shady Spring Elementary School-Based Clinic- WO-01292918-Sept 15th 2025-Arrival time between 11AM-1PM
S
📋
Outbound to +13045738474
Completed Aug 25, 2025
8/25/25 RCook- Spoke with Eric, asked if he would like me to send one email with all WV inspections due in Sept to schedule, he states yes. Send him an email and he will let us know if the dates and times for each site works. See logged call on WO-01292930
📧
Email: EMSAR Request for service at Liberty High School (Email to schedule service)
Completed Aug 22, 2025
To: etreadway@accesshealthwv.com
CC:
BCC: cramen@emsar.com
Attachment: --none--
Subject: EMSAR Request for service at Liberty High School (Email to schedule service)
Body:
Hi Eric Treadway,
I hope you’re doing well. I’m reaching out to schedule a service appointment for Annual Equipment Electrical Safety Test And Calibration Service
Equip: 10.
Here’s the location information we have on file:
Location:
Liberty High School
700 Coal River Road
Glen Daniel, WV 25844
Contact:
Eric Treadwa
📅
WO-01292930 - Inspection - Glen Daniel - Liberty High School
Sep 15, 2025 10:00am – 11:00am
Work Order: WO-01292930
Account: Access Health - WV
Customer Case Number:
Location: Liberty High School
Address: 700 Coal River Road, Glen Daniel, WV 25844
Manufacturer:
Model #:
Serial #:
Contact Name: Eric Treadway
Contact Phone: 304-573-8474
Contact Email: etreadway@accesshealthwv.com
Due Dat
Timeline
📞
Case Linked Jul 19, 1:00 AM
Case Number:00511933
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
⏳1.0 business days
📋
▶
2
Work Order Created Jul 21, 9:22 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by John Rolston
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Jul 21, 4:25 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Charles Ramen
From:Ready for Scheduling
To:Assigned
Duration in Previous:7h 3m
🚨29.9 business days
🗓️
▶
2
Status: Scheduled Aug 29, 1:08 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Charles Ramen
Scheduled For:2025-09-15T14:00:00.000+0000
🚨11.0 business days
🔧
Status: Tech On Site by Jordan MoceriSep 15, 10:39 AM
From:Scheduled
To:Tech On Site
Duration in Previous:16d 21h
⏱️
5x Labor Added Sep 15, 11:20 AM
Type:Labor, Travel, Expenses
Status:Open
Qty:3.8166666666667, 0.7, 203
✔️
Status: Completed by Jordan MoceriSep 15, 12:40 PM
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:2h 1m, 0m
⏳2.0 business days
📄
Status: Ready to Bill by Diane PattonSep 16, 5:15 PM
From:Closed, Ready to Bill, Invoice Pending
To:Ready to Bill, Invoice Pending, Invoiced
Duration in Previous:1d 4h, 0m
⏳3.8 business days
🧾
Invoice Created Sep 21, 10:51 AM
Invoice Number:SM-241149
Bottlenecks
Assigned
Duration: 29.4 business days (threshold: 4.0 business hours)
Exceeded by 28.9 business days
Scheduled
Duration: 10.9 business days (threshold: 2.0 business days)
Exceeded by 8.9 business days
Closed
Duration: 1.9 business days (threshold: 1.0 business days)