Inspection completed on 83 devices. Units returned to service.
🔍Technician Findings
Inspection due
⚠️Problem Description
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
80 pcs
https://www.ebiotrack.com/inspection.php?iid=29101
📧
Email:Re: [EXTERNAL] Re: Oak Street Health - Passaic -- EMSAR Inspection -- WO-01295534
Completed Aug 11, 2025
From: juan.archila@oakstreethealth.com
To: ksmith@emsar.com
Thank you so much Kourtney.
On Mon, Aug 11, 2025 at 11:52 AM Kourtney Smith <ksmith@emsar.com<mailto:ksmith@emsar.com>> wrote:
**** External Email - Use Caution ****
________________________________
Great thank you Juan. I have you on the schedule for 10/2 in the AM.
best regards,
Kourtney smith
account service coordinator I
East District coordinator
937-366-1038
877-323-6728 EXT 238
ksmith@emsar.com<mailto:ksmith@emsar.com>.
www.emsa
📧
Email:Re: [EXTERNAL] Re: Oak Street Health - Passaic -- EMSAR Inspection -- WO-01295534
Completed Aug 11, 2025
From: juan.archila@oakstreethealth.com
To: ksmith@emsar.com
Hi Kourtney,
Yes, Thursday, October 2nd works for us to have the technician come onsite for the inspections at Oak Street Health - Passaic. We look forward to their visit.
Best regards,
Juan
On Mon, Aug 11, 2025 at 10:22 AM Kourtney Smith <ksmith@emsar.com<mailto:ksmith@emsar.com>> wrote:
**** External Email - Use Caution ****
________________________________
Hi Juan,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the o
📧
Email: Re: Oak Street Health - Passaic -- EMSAR Inspection -- WO-01295534
Completed Aug 11, 2025
To: juan.archila@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Re: Oak Street Health - Passaic -- EMSAR Inspection -- WO-01295534
Body:
Hi Juan,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at Oak Street Health - Passaic located at 394 Broadway, Ste 100?
If not, would you have the contact information of the person I need to speak with?
If you are the cor
📧
Email: Oak Street Health - Passaic -- EMSAR Inspection -- WO-01295534
Completed Aug 6, 2025
To: juan.archila@oakstreethealth.com
CC:
BCC:
Attachment: --none--
Subject: Oak Street Health - Passaic -- EMSAR Inspection -- WO-01295534
Body:
Hi Juan,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at Oak Street Health - Passaic located at 394 Broadway, Ste 100?
If not, would you have the contact information of the person I need to speak with?
If you are the correct p
📅
WO-01295534 - Inspection - Passaic - Oak Street Health - Passaic
Oct 2, 2025 9:00am – 5:00pm
Work Order: WO-01295534
Account: Oak Street Health
Customer Case Number:
Location: Oak Street Health - Passaic
Address: 394 Broadway STE 100, Passaic, NJ 07055
Manufacturer:
Model #:
Serial #:
Contact Name: Juan Archila
Contact Phone: 973-495-8313
Contact Email: juan.archila@oakstreethealth.com
Timeline
📞
Case Linked Aug 3, 7:00 AM
Case Number:00515889
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
⏳1.0 business days
📋
▶
2
Work Order Created Aug 4, 9:44 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Jessica Sells
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳3.0 business days
👷
▶
2
Technician Assigned Aug 6, 4:28 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:2d 6h
⏳3.9 business days
🗓️
▶
2
Status: Scheduled Aug 11, 11:52 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2025-10-02T13:00:00.000+0000
🚨38.0 business days
⏱️
▶
2
5x Labor Added Oct 2, 4:09 PM
5x Labor Added → Status: Completed
✔️
Status: Completed by Edward Arias
From:Scheduled, Completed
To:Completed, Closed
Duration in Previous:52d 4h, 0m
⏳3.0 business days
📄
Status: Ready to Bill by Diane PattonOct 6, 9:50 AM
From:Closed
To:Ready to Bill
Duration in Previous:3d 17h
🚨19.0 business days
📨
Status: Invoice Pending by Diane PattonOct 31, 3:55 PM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:25d 6h
💰
Status: Invoiced by Diane PattonOct 31, 4:03 PM
From:Invoice Pending
To:Invoiced
Duration in Previous:7m
⏳2.0 business days
🧾
Invoice Created Nov 3, 11:32 AM
Invoice Number:SM-245414
Bottlenecks
Ready for Scheduling
Duration: 3.0 business days (threshold: 1.0 business days)
Exceeded by 2.0 business days
Assigned
Duration: 3.4 business days (threshold: 4.0 business hours)
Exceeded by 2.9 business days
Scheduled
Duration: 38.0 business days (threshold: 2.0 business days)
Exceeded by 36.0 business days
Closed
Duration: 2.5 business days (threshold: 1.0 business days)
Exceeded by 1.5 business days
Ready to Bill
Duration: 19.0 business days (threshold: 1.0 business days)