Inspection: Annual Equipment Electrical Safety Test And Calibration Service
Equip: 117
https://www.ebiotrack.com/inspection.php?iid=29123
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Inspection Flag: This customer is VT/Full-Service. All parts orders and warranty inquires need to be handled by EMSAR.
9/15/2025 CRamen spoke to John and scheduled for Tuesday 9/30/2025 with arrival between 8-10am.
🔧Work Performed
Completed annual operational and functional checks on 119 units
🔍Technician Findings
Completed annual operational and functional checks on 119 units
⚠️Problem Description
Inspection: Annual Equipment Electrical Safety Test And Calibration Service
Equip: 117
https://www.ebiotrack.com/inspection.php?iid=29123
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>\
Inspection Flag: This customer is VT/Full-Service. All parts orders and warranty inquires need to be handled by EMSAR.
📋
Outbound to +18592270536
Completed Sep 15, 2025
9/15/2025 CRamen spoke to John and scheduled for Tuesday 9/30/2025 with arrival between 8-10am.
📋
Inbound from +18592019870
Completed Sep 15, 2025
Said Chuck told him to call us to schedule the WO. WO is already in the system. sent teams to Chuck to see what was needed from Dispatch. Chuck said John told him that he had not called it in yet and he did not think there was a WO so he gave him dispatch number. I advised there is an inspection WO which is what he is wanting to schedule. WO auto generated for inspection.
📋
Inbound from +18592270536
Completed Sep 15, 2025
asking to set up appt. WO already created.
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WO-01295575 - Inspection - Lexington - Oak Street Health - Legends Lane
Sep 30, 2025 9:00am – 5:00pm
Work Order: WO-01295575
Account: Oak Street Health
Customer Case Number:
Location: Oak Street Health - Legends Lane
Address: 208 Legends Lane, Suite 160, Lexington, KY 40505
Manufacturer:
Model #:
Serial #:
Contact Name: John Tripure
Contact Phone: 8592270536
Contact Email: john.tripure@oakstree
Timeline
📞
Case Linked Aug 4, 7:00 AM
Case Number:00515925
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
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▶
2
Work Order Created Aug 4, 10:17 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by John Rolston
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Aug 4, 10:42 AM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Charles Ramen
From:Ready for Scheduling
To:Assigned
Duration in Previous:24m
🚨30.0 business days
🗓️
▶
2
Status: Scheduled Sep 15, 4:12 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Charles Ramen
Scheduled For:2025-09-30T13:00:00.000+0000
🚨12.0 business days
🔧
Status: Tech On Site by Vincent NyathiSep 30, 11:41 AM
From:Scheduled
To:Tech On Site
Duration in Previous:14d 19h
⏱️
▶
2
5x Labor Added Sep 30, 9:32 PM
5x Labor Added → Status: Completed
✔️
Status: Completed by Vincent Nyathi
From:Tech On Site, Completed
To:Completed, Closed
Duration in Previous:9h 55m, 0m
📄
▶
2
Status: Ready to Bill Oct 1, 11:18 AM
Status: Ready to Bill → Status: Invoice Pending
📨
Status: Invoice Pending by Diane Patton
From:Ready to Bill, Invoice Pending
To:Invoice Pending, Invoiced
Duration in Previous:3m, 0m
⏳3.0 business days
🧾
Invoice Created Oct 5, 10:38 PM
Invoice Number:SM-242538
Bottlenecks
Assigned
Duration: 30.0 business days (threshold: 4.0 business hours)
Exceeded by 29.5 business days
Scheduled
Duration: 11.5 business days (threshold: 2.0 business days)
Exceeded by 9.5 business days
Tech On Site
Duration: 1.2 business days (threshold: 1.0 business days)