Detailed work order timeline, KPIs, and analysis
AGILENT TECHNOLOGIES (ASP) • Preventive Maintenance • PC
📍 State of Oklahoma Office of the Chief Medical Examiner — 921 NE 23rd St, Oklahoma City OK, 73105
Aug 7, 2025 → Nov 7, 2025
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Aug 7 → Aug 7 | Created | ▶ Running | 0 | 0 |
| Aug 7 → Aug 7 | Ready for Scheduling | ▶ Running | 0 | 0 |
| Aug 7 → Oct 14 | Assigned | ▶ Running | 46 | 46 |
| Oct 14 → Oct 28 | Scheduled | ▶ Running | 10 | 56 |
| Oct 28 → Oct 29 | Tech On Site | ▶ Running | 1 | 57 |
| Oct 29 → Oct 31 | Scheduled | ▶ Running | 2 | 59 |
| Oct 31 → Oct 31 | Tech On Site | ▶ Running | 0 | 59 |
11.12.25 hshaw - moved WO to BR, will add lodging from WO-1296456
11/07 No the part REPLSLRFITER2 is not viewable, WO will be closed. All parts are used in mService. MD
11/04 part received and will be shipped to customer and SO will be closed . MD
11/03 an email was sent to me that the process was far and part was it transit and can't be cancel. MD
11/02 An email was sent to cancel the back order part. Until the part is cancel in mService, can't be close there.
It is a GCMS PM, where dry pump and source have to be cleaned System . if only a GC time for service is 3.0 hrs for a GCMS with dry pump the time is 5.5-6.0 hr. Just cleaning dry pump could take 1.5-20 hours if not that dirty. Venting GCMS takes 45 min to 1 hr. Cleaning the source at least 1.0 hr, depending on how dirty it is. Changing split line as checklist where things have to be disassembly could take 20 min or more. In this case columns were replaced, needs time to conditioning. After GCMS PM system has to pumped down and stabilized before some test can be run.
Totally unpractical working with 2 systems that don't communicate with each other, parts get in mService automatically, but they MUST be added in SM. Extra time needs to add parts in SM and then write again everything in mService. At customer sites open laptop, tablet and cell phone is something cause distraction and lose focus. When I am at customers, site I I try to focus in the customer and the service that I deliver, all with the same salary and generally is time that I don't get paid for. Customer extra paper work is fill up due to ISO requirements.. Medical Examiner Office needs systems PM all during the same visit. MD
MD
10/30 Following up and call support, NO travel, mileage or zone. I was working simultaneously with other instruments. First call of today. WO will remain opened until FOL is finished. MD
10/28 Google map was used to calculate zone to site MD.
10/27 Google map was calculate zone to OKC. MD
Please assign to Maria Davis ARP to site is 225 miles. Zone 5. ISIS
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-02989291 | Parts | Open | 1 | $0.00 | Oct 29, 11:10 PM |
| WL-02989292 | Parts | Open | 1 | $0.00 | Oct 29, 11:10 PM |
| WL-02989293 | Parts | Open | 1 | $0.00 | Oct 29, 11:10 PM |
| WL-02989279 | Labor | Open | 5.5 | $0.00 | Oct 29, 11:10 PM |
| WL-02989280 | Labor | Open | 1 | $0.00 | Oct 29, 11:10 PM |
| WL-02989281 | Labor | Open | 6 | $570.00 | Oct 29, 11:10 PM |
| WL-02989282 | Labor | Open | 1 | $0.00 | Oct 29, 11:10 PM |
| WL-02989283 | Parts | Open | 1 | $0.00 | Oct 29, 11:10 PM |
| WL-02989284 | Parts | Open | 1 | $0.00 | Oct 29, 11:10 PM |
| WL-02989285 | Parts | Open | 1 | $0.00 | Oct 29, 11:10 PM |
| WL-02989286 | Parts | Open | 1 | $0.00 | Oct 29, 11:10 PM |
| WL-02989287 | Parts | Open | 1 | $0.00 | Oct 29, 11:10 PM |
| WL-02989289 | Parts | Open | 1 | $0.00 | Oct 29, 11:10 PM |
| WL-02989290 | Parts | Open | 1 | $0.00 | Oct 29, 11:10 PM |
| WL-02989300 | Travel | Open | 13 | $0.00 | Oct 29, 11:19 PM |
| WL-02989301 | Travel | Open | 12 | $180.00 | Oct 29, 11:19 PM |
| WL-02989302 | Travel | Open | 280 | $1,077.00 | Oct 29, 11:19 PM |
| WL-02990725 | Expenses | Open | 1 | $0.00 | Oct 30, 8:38 PM |
| WL-02990726 | Expenses | Open | 1 | $225.00 | Oct 30, 8:38 PM |
| WL-02990727 | Expenses | Open | 1 | $0.00 | Oct 30, 8:38 PM |
| WL-02993118 | Expenses | Open | 1 | $225.00 | Nov 2, 7:54 AM |
| WL-02998520 | Parts | Open | 1 | $0.00 | Nov 6, 12:58 PM |