10/9/25 DPatton - WO Correction needed - Work Performed states you inspected 72 items on 9/16/25 and 74 items on 10/7/25. EBT is showing a total of 46 items inspected. Please advise which total count is correct and make correction to work performed notes or EBT. Thank you!
9/26 MOwens Sent another email to Jessica asking for dates in Oct that will work to schedule the return visit. Jessica replied back that 10/7 will work. Scheduled between 10am-5pm on 10/7
9/18 MOwens Sent an email to Jessica Martin/ Kristen Hernandez about scheduling the return visit.
9/18 MOwens Jessica replied back to the email requesting to schedule the return in Oct.
9.17 M. Bateman Placing in reschedule per the tech's request. This site has 52 AED's and needs to call in trucks and cars.
9/12 MOwens Kristen Hernandez replied back that tech is now approved for all 8 DE locations to go onsite. Sent reply back offering next Tues. 9/16 as the first available. Jessica Martin replied back that 9/16 works for her with eta between 9-10am.
9/10 MOwens Tech is sending in the security clearance form.
9/8 MOwens Jessica replied back to the email and said the clearance form has to bee complete. Mondays/Tuesdays/Wednesdays are usually good to schedule.
9/8 MOwens Called to speak to Jessica Martin. Left a vm for her to call back to schedule the visit.
🔧Work Performed
09/16/2025..MH
72 pieces of equipment complete
10/07/2025..MH
74 pieces of equipment complete
🔍Technician Findings
Initial Annual Inspection Service
⚠️Problem Description
Inspection: Initial Annual Inspection Service
Equip: 0 (initial inspection)
https://www.ebiotrack.com/inspection.php?iid=29308
📧
Email:RE: James T Vaughn Correctional Ctr Inspection
Completed Sep 26, 2025
From: mowens@emsar.com
To: jmartin@VitalCoreHS.com, khernandez@VitalCoreHS.com
Cc: mharris@emsar.com
Ok. I will schedule the return visit for 10/7 between 10-5pm.
Thanks
Melissa
From: Jessica Martin <jmartin@VitalCoreHS.com>
Sent: Friday, September 26, 2025 11:33 AM
To: Melissa Owens <mowens@emsar.com>; Kristin Hernandez <khernandez@VitalCoreHS.com>
Cc: Michael Harris <mharris@emsar.com>
Subject: Re: James T Vaughn Correctional Ctr Inspection
Let's do 10/7 plea
📧
Email:RE: James T Vaughn Correctional Ctr Inspection
Completed Sep 26, 2025
From: mowens@emsar.com
To: jmartin@VitalCoreHS.com, khernandez@VitalCoreHS.com
Cc: mharris@emsar.com
Jessica
Do you have any dates in Oct that would work to reschedule?
Thanks
Melissa
From: Melissa Owens
Sent: Thursday, September 18, 2025 4:55 PM
To: 'Jessica Martin' <jmartin@VitalCoreHS.com>; Kristin Hernandez <khernandez@VitalCoreHS.com>
Cc: Michael Harris <mharris@emsar.com>
Subject: RE: James T Vaughn Correctional Ctr Inspection
Yes. Please let me k
📧
Email:RE: James T Vaughn Correctional Ctr Inspection
Completed Sep 25, 2025
From: mowens@emsar.com
To: jmartin@VitalCoreHS.com, khernandez@VitalCoreHS.com
Cc: mharris@emsar.com
Yes. Please let me know some dates we can look at in Oct.
Melissa
From: Jessica Martin <jmartin@VitalCoreHS.com>
Sent: Thursday, September 18, 2025 4:40 PM
To: Melissa Owens <mowens@emsar.com>; Kristin Hernandez <khernandez@VitalCoreHS.com>
Cc: Michael Harris <mharris@emsar.com>
Subject: Re: James T Vaughn Correctional Ctr Inspection
lol!
Just means we have to ride
📧
Email:James T Vaughn Correctional Ctr Inspection
Completed Sep 18, 2025
From: mowens@emsar.com
To: jmartin@vitalcorehs.com
Cc: khernandez@vitalcorehs.com, mharris@emsar.com
Jessica
Michael told me that he did not get to finish the full inspection this past Tuesday. He mentioned that this site has 52 AED's and needs to call in trucks and cars. His next open day to return would be on Mon 9/28. Does this give enough time to coordinate the logistics for him to look at these units?
Please let me know.
Thanks
Melissa Owens
Account Service Co
📧
Email:Re: EMSAR Technician
Completed Sep 12, 2025
From: jmartin@VitalCoreHS.com
To: mowens@emsar.com, khernandez@VitalCoreHS.com, DE-HSA-DON@VitalCoreHS.com
Cc: mharris@emsar.com, TJamison@VitalCoreHS.com, LHamilton@VitalCoreHS.com
Works for me
Ty!
Jessica Martin RN, BSN
Health Services Administrator
James T. Vaughn Correctional Center
jmartin@vitalcorehs.com
O: 302-653-9261 Ext: 2914
C: 302-222-4264
[signatureImage]
________________________________
From: Melissa Owens <mowens@emsar.com>
Sent: Friday, September 12, 2025 3:40 PM
T
📧
Email:Re: James T Vaughan Correctional Center Initial Medical Equipment Inspection
Completed Sep 10, 2025
From: jmartin@VitalCoreHS.com
To: mowens@emsar.com
Hi!
Sounds good.
Mondays/Tuesdays/Wednesdays are usually good!
Whoever is coming on site will need to fill the above form for clearance and send back to me
TY!
Jessica Martin RN, BSN
Health Services Administrator
James T. Vaughn Correctional Center
jmartin@vitalcorehs.com
O: 302-653-9261 Ext: 2914
C: 302-222-4264
[signatureImage]
________________________________
From: Melissa Owens <mowens@emsar.com>
Sent: Monday, September 8, 2025 10:54 AM
To:
📧
Email:James T Vaughan Correctional Center Initial Medical Equipment Inspection
Completed Sep 8, 2025
From: mowens@emsar.com
To: jmartin@vitalcorehs.com
Jessica
I have a work order for an initial medical equipment inspection to be completed at this location in Smyrna DE per the contract between Vital Core HS and EMSAR. Please let me know what days work best to schedule the inspection visit and what info is needed from my tech for entry approval. Please call or respond to this email.
Thanks
Melissa Owens
Account Service Coordinator
East District
mowens@emsar.com<mailto:mowens@emsar.com>
📋
Outbound to +13026539261
Completed Sep 8, 2025
Called to speak to Jessica Martin. Left a vm for her to call back to schedule the visit.
Oct 9, 2025 10:49am
Hi @Michael Harris Work Performed states you inspected 72 items on 9/16/25 and 74 items on 10/7/25. EBT is showing a total of 46 items inspected. Please advise which total count is correct and make correction to work performed notes or EBT. Thank you! @Matthew Bateman
📅
WO-01297330 - Inspection - Smyrna - James T Vaughan Correctional Center
Oct 7, 2025 10:00am – 5:00pm
Work Order: WO-01297330
Account: Vital Core HS
Customer Case Number:
Location: James T Vaughan Correctional Center
Address: 1181 Paddock Road, Smyrna, DE 19977
Manufacturer:
Model #:
Serial #:
Contact Name: Jessica Martin
Contact Phone: 302-653-9261
Contact Email: jmartin@vitalcorehs.com
Due Dat
Timeline
📞
Case Linked Aug 12, 2:24 PM
Case Number:00518380
Subject:eBiotrack - New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Aug 12, 2:30 PM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by John Rolston
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳4.0 business days
👷
▶
2
Technician Assigned Aug 15, 1:14 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:2d 22h
🚨20.0 business days
🗓️
▶
2
Status: Scheduled Sep 12, 3:58 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Melissa Owens
Scheduled For:2025-09-16T14:00:00.000+0000
⏳3.0 business days
🔧
Status: Tech On Site by Michael HarrisSep 16, 3:44 PM
From:Scheduled
To:Tech On Site
Duration in Previous:3d 23h
🔄
Status: Reschedule by Matthew BatemanSep 17, 7:54 AM
From:Tech On Site
To:Reschedule
Duration in Previous:16h 10m
⏳3.0 business days
⏱️
7x Labor Added Sep 21, 11:32 PM
Type:Labor, Travel, Expenses
Status:Open
Qty:0.95, 6.8166666666667, 0.98333333333333, 34
⚠️5.0 business days
📅
▶
2
Dispatch Scheduled Sep 26, 12:33 PM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Melissa Owens
From:Reschedule
To:Scheduled
Duration in Previous:9d 4h
⚠️8.0 business days
🔧
Status: Tech On Site by Michael HarrisOct 7, 10:26 AM