10/15 KHardison, Eric called to check the status of WO. Said that he has parts needed to schedule.
9/24 MOwens Stacy Maxie is the POC for this location now. She said the best day is Wed or Thurs. Sent a reply back to schedule the visit for Wed. 10/15 with eta between 10/11am.
9/24 MOwens Sent email to Teisha/Samantha asking for good dates to schedule the inspection during Oct.
🔧Work Performed
10/15/25- EColon- Arrived on-site, checked in with POC. Completed inspection on 85 items, failed 2 items and archived 14 items. Inspection complete
🔍Technician Findings
Annual Equipment Electrical Safety Test And Calibration Service
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
93 pieces
https://www.ebiotrack.com/inspection.php?iid=29451
📧
Email:RE: CareNow Goose Creek SC Annual Tagged Equipment Inspection
Completed Sep 24, 2025
From: mowens@emsar.com
To: Dawn.Maxey@hcahealthcare.com
Let’s schedule your inspection visit for Wed. 10/15. Eric Colon will arrive between 10-11am.
Thanks
Melissa
From: Maxey Stacey <Dawn.Maxey@hcahealthcare.com>
Sent: Wednesday, September 24, 2025 4:05 PM
To: Melissa Owens <mowens@emsar.com>; Trappier Tiesha L <Tiesha.Trappier@hcahealthcare.com>
Subject: Re:CareNow Goose Creek SC Annual Tagged Equipment Inspection
Hi Melissa,
I am the point of contact for
📧
Email:CareNow Goose Creek SC Annual Tagged Equipment Inspection
Completed Sep 24, 2025
From: mowens@emsar.com
To: tiesha.trappier@hcahealthcare.com
Cc: dawn.maxey@hcahealthcare.com
Tiesha/Samantha
It is time again in Oct. to complete the annual inspection on the tagged medical equipment at this location. What days during the work the best to schedule the visit?
Thanks
Melissa Owens
Account Service Coordinator
East District
mowens@emsar.com <mailto:mowens@emsar.com>
www.emsar.com <http://www.emsar.com/>
803-791-1259
<https://www.facebook.
📅
WO-01298654 - Inspection - Goose Creek - CareNow Goose Creek, SC #29445
Oct 15, 2025 10:00am – 5:00pm
Work Order: WO-01298654
Account: HCA Urgent Care
Customer Case Number:
Location: CareNow Goose Creek, SC #29445
Address: 515 St. James Ave, Goose Creek, SC 29445
Manufacturer:
Model #:
Serial #:
Contact Name: Tiesha Trappier,
Contact Phone: 843.507.8925
Contact Email: tiesha.trappier@hcahealthca
Timeline
📞
Case Linked Aug 20, 7:00 AM
Case Number:00520457
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Aug 20, 10:48 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Sherry Reich
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
👷
▶
2
Technician Assigned Aug 20, 4:21 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Melissa Owens
From:Ready for Scheduling
To:Assigned
Duration in Previous:5h 32m
🚨25.0 business days
📅
▶
2
Dispatch Scheduled Sep 24, 4:17 PM
Dispatch Scheduled → Status: Scheduled
🗓️
Status: Scheduled by Melissa Owens
From:Assigned
To:Scheduled
Duration in Previous:34d 23h
🚨15.0 business days
⏱️
4x Labor Added Oct 15, 2:12 PM
Type:Labor, Travel
Status:Open
Qty:2, 4.5, 99
🔧
▶
4
Status: Tech On Site Oct 15, 4:51 PM
Status: Tech On Site → Labor Added → Status: Completed → Status: Closed
⏱️
Labor Added
Type:Labor
Status:Open
Qty:2
✔️
Status: Completed by Eric Colon
From:Tech On Site
To:Completed
Duration in Previous:1m
🏁
Status: Closed by Eric Colon
From:Completed
To:Closed
Duration in Previous:1m
⏳2.9 business days
📄
▶
3
Status: Ready to Bill Oct 17, 5:36 PM
Status: Ready to Bill → Status: Invoice Pending → Status: Invoiced
📨
Status: Invoice Pending by Diane Patton
From:Ready to Bill
To:Invoice Pending
Duration in Previous:1m
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
⏳0.9 business days
🧾
Invoice Created Oct 20, 12:36 AM
Invoice Number:SM-244105
Bottlenecks
Assigned
Duration: 24.5 business days (threshold: 4.0 business hours)
Exceeded by 24.0 business days
Scheduled
Duration: 14.5 business days (threshold: 2.0 business days)
Exceeded by 12.5 business days
Closed
Duration: 2.4 business days (threshold: 1.0 business days)