Please assign to Jared Rappaport ARP to site is 17 miles. Zone 1
09-10-2025 JR Issue requiring repair was identified during PM. Repair must be completed before PM can be closed. Contacted ULS Diana Hernandez Guerrero; Amgen SO approved, awaiting Agilent and EMSAR WO.
🔧Work Performed
Agilent HPLC PM completed as per Agilent protocol: HPLC Products - Preventative Maintenance Service Checklist.
🔍Technician Findings
Pump module repair was identified and completed before completion of PM (reference Agilent SO 6008061382). All required tests passed Agilent specifications.
⚠️Problem Description
20L
SYS-LC-1260
Contract ends 07/31/2026 repair included
PM
G1312B
DE63057715 1260 Binary Pump
G1315C-B
DE73458220 1200 Series Diode-array Detector SL
G1316B
DE60559515 1200 Series Thermost. Col. Compartm. SL
G1379B
JP82009308 1260 Infinity Micro Degasser.
G1329B-B
DE64155997 1200 Series standard autosampler
G1330B
DEBCE26634 1290 Thermostat
📄Description
1260 Binary Pump
📞Call Description
SEP 2025 LC PM
Timeline
📞
▶
3
Case Linked Aug 22, 10:13 AM
Case Linked → Work Order Created → Status: Ready for Scheduling
📋
Work Order Created
Work Order:WO-01299078
Type:Preventive Maintenance
Priority:PC
📅
Status: Ready for Scheduling by Leona Coonrod
From:Entered, Ready for Scheduling
To:Ready for Scheduling, Assigned
Duration in Previous:0m
👷
Technician Assigned by Leona CoonrodAug 22, 10:18 AM
Technician:a0hVU000000hjebYAA, Jared Rappaport
🗓️
▶
2
Status: Scheduled Aug 22, 11:57 AM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Jared Rappaport
Scheduled For:2025-09-10T15:00:00.000+0000
🚨13.0 business days
🔧
Status: Tech On Site by Jared RappaportSep 10, 10:48 AM
From:Scheduled
To:Tech On Site
Duration in Previous:18d 22h
⏱️
2x Labor Added Sep 10, 10:56 AM
Type:Labor, Travel
Status:Open
Qty:0.5, 17
⏱️
2x Labor Added Sep 10, 4:44 PM
Type:Labor
Status:Open
Qty:3.5, 2
🗓️
▶
2
Status: Scheduled Sep 10, 4:51 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Jared Rappaport
Scheduled For:2025-09-16T20:30:00.000+0000
🔄
Status: Reschedule by Jared RappaportSep 10, 5:10 PM
From:Scheduled
To:Reschedule
Duration in Previous:19m
⏱️
2x Labor Added Sep 10, 6:48 PM
Type:Labor, Travel
Status:Open
Qty:0.75, 17
⏳4.6 business days
🔧
Status: Tech On Site by Jared RappaportSep 16, 5:05 PM
From:Reschedule
To:Tech On Site
Duration in Previous:5d 23h
🔩
3x Parts Added Sep 16, 5:54 PM
Type:Parts
Status:Open
Qty:1, 4
⏱️
Labor Added Sep 16, 6:05 PM
Type:Labor
Status:Open
Qty:3
✔️
Status: Completed by Jared RappaportSep 16, 6:12 PM
From:Tech On Site
To:Completed
Duration in Previous:1h 6m
⏱️
▶
2
2x Labor Added Sep 16, 6:58 PM
2x Labor Added → Status: Closed
🏁
Status: Closed by Jared Rappaport
From:Completed
To:Closed
Duration in Previous:46m
📄
Status: Ready to Bill by Hannah ShawSep 17, 3:56 PM
From:Closed
To:Ready to Bill
Duration in Previous:20h 57m
🚨14.0 business days
📨
Status: Invoice Pending by Hannah ShawOct 6, 6:06 PM
From:Ready to Bill
To:Invoice Pending
Duration in Previous:19d 2h
💰
Status: Invoiced by Hannah ShawOct 7, 1:54 PM
From:Invoice Pending
To:Invoiced
Duration in Previous:19h 47m
🧾
Invoice Created Oct 7, 3:31 PM
Invoice Number:SM-243053
Bottlenecks
Scheduled
Duration: 13.0 business days (threshold: 2.0 business days)
Exceeded by 11.0 business days
Reschedule
Duration: 4.4 business days (threshold: 2.0 business days)
Exceeded by 2.4 business days
Closed
Duration: 1.1 business days (threshold: 1.0 business days)
Exceeded by 1.0 business hours
Ready to Bill
Duration: 13.5 business days (threshold: 1.0 business days)