9/5 KSmith -- Scheduled for 10/15 with Bernie on WO-01299632
9/4 KSmith -- Bernie requested a Wednesday. Provided 10/15 as a scheduled date and am awaiting response
9/3 KSmith -- Followed up with Bernie to schedule for 10/21
9/2 KSmith -- Followed up with Bernie to schedule for 10/21
8/28 KSmith -- Sent email to schedule for 10/20
🔧Work Performed
Inspection
🔍Technician Findings
Inspection due
⚠️Problem Description
Annual Equipment Electrical Safety Test And Calibration Service
18 Pcs
https://www.ebiotrack.com/inspection.php?iid=29565
📋
Inbound from +18605101258
Completed Oct 14, 2025
📧
Email:RE: Shelters @ CHCI
Completed Sep 5, 2025
From: DelgadB@chc1.com
To: ksmith@emsar.com
Understood.
I can make the below dates/location work.
For the MHU I have some new equiptment so can we make some room to add them then please.
Do you have a MHU site labeled as “Maternal Health” ?
Or just MHU 1 and 2 ?
Bernie Delgado, RN, BSN
Nurse Manager
Center for Key Populations
A program of Community Health Center, Inc.
631 Main Street
Middletown, CT 06457
(860) 347-6971
delgadb@chc1.com<mailto:delgadb@chc1.com>
[CKP_logo_F042716_MWHS]
From
📧
Email: CHC New Beginnings -- EMSAR Inspection -- WO-01299632
Completed Aug 28, 2025
To: delgadb@chc1.com
CC:
BCC:
Attachment: --none--
Subject: CHC New Beginnings -- EMSAR Inspection -- WO-01299632
Body:
Hi Bernie,
I’m Kourtney with EMSAR, and I’m reaching out to schedule the onsite services for the health care equipment. Would you be able to confirm scheduling for the units at CHC New Beginnings located at 43 St Casimer Dr?
If not, would you have the contact information of the person I need to speak with?
If you are the correct person:
We received a request to in
📅
WO-01299632 - Inspection - Meriden - CHC New Beginnings
Oct 15, 2025 10:30am – 12:30pm
Work Order: WO-01299632
Account: Community Health Center CHC New Britain
Customer Case Number:
Location: CHC New Beginnings
Address: 43 St Casimer Dr, Meriden, CT 06450
Manufacturer:
Model #:
Serial #:
Contact Name: Bernie Delgado
Contact Phone: (860) 347-6971
Contact Email: delgadb@chc1.com
Due
Timeline
📞
Case Linked Aug 26, 7:03 AM
Case Number:00522017
Subject:eBiotrack - Automated New Inspection Created
Status:Closed
📋
▶
2
Work Order Created Aug 26, 9:57 AM
Work Order Created → Status: Ready for Scheduling
📅
Status: Ready for Scheduling by Kimberly Hardison
From:Entered
To:Ready for Scheduling
Duration in Previous:0m
⏳3.0 business days
👷
▶
2
Technician Assigned Aug 28, 1:22 PM
Technician Assigned → Status: Assigned
👷
Status: Assigned by Kourtney Smith
From:Ready for Scheduling
To:Assigned
Duration in Previous:2d 3h
⚠️6.0 business days
🗓️
▶
2
Status: Scheduled Sep 5, 12:05 PM
Status: Scheduled → Dispatch Scheduled
📅
Dispatch Scheduled by Kourtney Smith
Scheduled For:2025-10-15T14:30:00.000+0000
🚨28.0 business days
⏱️
▶
2
2x Labor Added Oct 15, 12:43 PM
2x Labor Added → Labor Added
⏱️
Labor Added
Type:Labor
Status:Open
Qty:1.5
✔️
Status: Completed by Edward AriasOct 15, 8:11 PM
From:Scheduled, Completed
To:Completed, Closed
Duration in Previous:40d 8h, 0m
⏳2.5 business days
📄
▶
2
Status: Ready to Bill Oct 17, 4:46 PM
Status: Ready to Bill → Status: Invoiced
💰
Status: Invoiced by Diane Patton
From:Invoice Pending
To:Invoiced
Duration in Previous:1m
⏳1.9 business days
🧾
Invoice Created Oct 20, 8:42 AM
Invoice Number:SM-244095
Bottlenecks
Ready for Scheduling
Duration: 3.0 business days (threshold: 1.0 business days)
Exceeded by 2.0 business days
Assigned
Duration: 5.8 business days (threshold: 4.0 business hours)
Exceeded by 5.3 business days
Scheduled
Duration: 28.0 business days (threshold: 2.0 business days)
Exceeded by 26.0 business days
Closed
Duration: 2.0 business days (threshold: 1.0 business days)