Detailed work order timeline, KPIs, and analysis
AGILENT TECHNOLOGIES (VPD-FIELD) • Repair/PM • PSM
📍 Aerojet Rocketdyne Inc — 11411 139th Pl NE, REDMOND WA, 98052
Aug 28, 2025 → Dec 21, 2025
| Period | Status | Clock | Biz Days | Running Total |
|---|---|---|---|---|
| Aug 28 → Aug 28 | Created | ▶ Running | 0 | 0 |
| Aug 28 → Aug 28 | Ready for Scheduling | ▶ Running | 0 | 0 |
| Aug 28 → Aug 28 | Assigned | ▶ Running | 0 | 0 |
| Aug 28 → Sep 18 | Scheduled | ▶ Running | 14 | 14 |
| Sep 18 → Sep 18 | Tech On Site | ▶ Running | 0 | 14 |
| Sep 18 → Sep 23 | Scheduled | ▶ Running | 3 | 17 |
| Sep 23 → Oct 3 | Reschedule | ▶ Running | 8 | 25 |
| Oct 3 → Oct 6 | Scheduled | ▶ Running | 1 | 26 |
| Oct 6 → Oct 30 | Reschedule | ▶ Running | 17 | 43 |
| Oct 30 → Dec 10 | On Hold | ▶ Running | 26 | 69 |
| Dec 10 → Dec 15 | Assigned | ▶ Running | 3 | 72 |
| Dec 15 → Dec 18 | Scheduled | ▶ Running | 3 | 75 |
| Dec 18 → Dec 20 | Tech On Site | ▶ Running | 1 | 76 |
12.31.25 hshaw - removed WO from SM-249818 as CRM not closed
12.22.25 chat MMcnamara, no labor work on 8/18. Only travel & expenses.
12-15 Mburris called site spoke with POC Josh 425-305-8699 and set appt for 12-18 and 12-19 7am
12/11/25 RBerry- Received email from Josh Lundgren stating: Yes Rhea, I responded to the last email that I was sent and I would like to confirm that we will have a technician that will work on the two open work orders that we have. I tried to confirm packages with Agilent. I have 2 of 3 that they listed that I need. I sent over a list of all the parts that I have on hand at this moment and I haven’t heard back. I do not want to have a repeat of last time when we have two open WO’s and the tech was only able to do one because of parts. Also I need to confirm that both of the machines I have that need PM’s is going to happen on the same visit. We do not need to have two separate visits to have work completed. I just need to know what other parts I need to have and confirm all the work that will be conducted when the visit is scheduled.
Reached out to Leona Coonrod to assist with working with Agilent regarding parts that customer has not received. See logged email on WO-01312368
10-30 Mburris email from POC ........I have reached out twice to Agilent about the open Work orders I have and for what serial numbers, however there seems to be an issue with payment and I believe they want that resolved before doing more appointments. Please allow me some time to work out the pending invoices and I will follow up with the equipment
Joshua Lundgren
Lead Maintenance Tech. D
Redmond Facilities Department
L3HARRIS TECHNOLOGIES
t 425.702.6890 / m 425.305.8699
L3Harris.com / Joshua.Lundgren@L3Harris.com
11411 139th Pl NE / Redmond, WA 98052 / USA
10-17 Mburris email from POC can not find parts.......I will reach out to the shipping and receiving dept. to see if they know where this package is. If I cannot locate this package what would be next steps? Also if this is from the end of Sept. I believe it will only be on spec tube. I have two machines that need PM’s will we have another package being shipped? Can I get the tracking info. for that to anticipate the arrival?
Joshua Lundgren
Lead Maintenance Tech. D
Redmond Facilities Department
L3HARRIS TECHNOLOGIES
t 425.702.6890 / m 425.305.8699
L3Harris.com / Joshua.Lundgren@L3Harris.com
11411 139th Pl NE / Redmond, WA 98052 / USA
10-16 Mburris email from POC...Hi Michael,
I haven’t received any new deliveries since the last time the tech was out. I still have not seen the spec tube delivery, and I should have two VS MD30 Mobile Leak Detectors to schedule at the same time just to confirm. Do you have any visibility on the packages or track information you can share?
Joshua Lundgren
Lead Maintenance Tech. D
Redmond Facilities Department
L3HARRIS TECHNOLOGIES
t 425.702.6890 / m 425.305.8699
L3Harris.com / Joshua.Lundgren@L3Harris.com
11411 139th Pl NE / Redmond, WA 98052 / USA
10-15 Mburris email sent to POC looking for 10-24
10/6/25 RCook- Received email from Josh Lundgren stating: I had a third one that was down, but I was able to change the part out myself and the machine is now working again.
Both of the following machines are MD30’s. The two that I currently have for PM’s are the following serial numbers:
US12454002
MY15150005
Is there any way that we can have these both scheduled to perform the PM’s one day after the other, or both in one day if possible. Placing WO in reschedule status. Emailed Josh asking if he has SO # for US12454002 as we do not have a service request for this serial number.
10/6/25 RCook- Spoke with technician, states that the site has 2 other units in need of service and they were wanting these all completed together. Reached out to Josh Lundgren to confirm and confirm he has parts for this WO. See logged email.
10-3 Mburris email from POC to set also POC reached out to tech
10-2 Mburris email sent to POC looking for 10-7
9/18/25 lcoonrod
EXR2040301 expected due date 9/19/25
8-28 Mburris email from POC to set
8-28 Mburris email sent to POC looking for 9-18
8/28/25 lcoonrod part EXR2040301 has not shipped yet all other parts have. way bill 392594173152 SCHEDULED DELIVERY DATE Thursday Before 10:30 AM way bill 392593569794 Today Estimated between 9:10 AM - 11:10 AM
| Name | Type | Status | Qty | Amount | Date |
|---|---|---|---|---|---|
| WL-02918453 | Parts | Open | 1 | $0.00 | Aug 28, 12:23 PM |
| WL-02918454 | Parts | Open | 1 | $0.00 | Aug 28, 12:23 PM |
| WL-02918455 | Parts | Open | 1 | $0.00 | Aug 28, 12:23 PM |
| WL-02918456 | Parts | Open | 1 | $0.00 | Aug 28, 12:23 PM |
| WL-02918457 | Parts | Open | 1 | $0.00 | Aug 28, 12:23 PM |
| WL-02934509 | Expenses | Open | 1 | $203.48 | Sep 12, 4:16 PM |
| WL-02934510 | Expenses | Open | 1 | $161.38 | Sep 12, 4:16 PM |
| WL-02934511 | Expenses | Open | 1 | $447.78 | Sep 12, 4:16 PM |
| WL-02940900 | Expenses | Open | 1 | $50.00 | Sep 18, 1:37 PM |
| WL-02940901 | Expenses | Open | 1 | $50.00 | Sep 18, 1:37 PM |
| WL-02940902 | Expenses | Open | 1 | $25.00 | Sep 18, 1:37 PM |
| WL-02943928 | Labor | Open | 8 | $0.00 | Sep 21, 3:17 PM |
| WL-02943929 | Expenses | Open | 1 | $135.99 | Sep 21, 3:17 PM |
| WL-02943930 | Travel | Open | 1150 | $800.00 | Sep 21, 3:17 PM |
| WL-02943933 | Expenses | Open | 1 | $35.00 | Sep 21, 3:21 PM |
| WL-02943934 | Expenses | Open | 1 | $45.00 | Sep 21, 3:21 PM |
| WL-02943935 | Expenses | Open | 1 | $32.49 | Sep 21, 3:23 PM |
| WL-03042104 | Labor | Open | 0.5 | $0.00 | Dec 18, 2:35 PM |
| WL-03042103 | Labor | Open | 2.5 | $0.00 | Dec 18, 2:35 PM |
| WL-03042106 | Travel | Open | 30 | $150.00 | Dec 18, 2:36 PM |
| WL-03042107 | Travel | Open | 10 | $150.00 | Dec 18, 2:36 PM |
| WL-03043086 | Expenses | Open | 1 | $25.00 | Dec 19, 9:30 AM |
| WL-03043083 | Expenses | Open | 1 | $50.00 | Dec 19, 9:30 AM |
| WL-03043084 | Expenses | Open | 1 | $50.00 | Dec 19, 9:30 AM |
| WL-03043085 | Expenses | Open | 1 | $50.00 | Dec 19, 9:30 AM |
| WL-03043436 | Expenses | Open | 1 | $541.17 | Dec 19, 1:03 PM |
| WL-03044263 | Labor | Open | 7 | $541.00 | Dec 19, 10:51 PM |
| WL-03044264 | Labor | Open | 0.5 | $0.00 | Dec 19, 10:51 PM |
| WL-03044761 | Expenses | Open | 1 | $322.75 | Dec 21, 8:39 PM |
| WL-03044763 | Expenses | Open | 1 | $120.00 | Dec 21, 8:52 PM |
| WL-03044764 | Expenses | Open | 1 | $50.01 | Dec 21, 8:54 PM |
| WL-03044797 | Labor | Open | 8 | $0.00 | Dec 21, 9:24 PM |